Canto Reviews (1,773)

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Reviews

Canto Reviews (1,773)

View 3 Video Reviews
4.4
1,773 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Canto for its ease of use and efficient file organization, which significantly streamlines their workflow and reduces time spent searching for assets. The platform's advanced search capabilities and centralized management system allow for quick access to files, enhancing productivity. However, some users note that the initial setup can be time-consuming, particularly for those unfamiliar with digital asset management systems.

Pros & Cons

Generated from real user reviews
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Abby B.
AB
Abby B.
Digital Media Specialist
Small-Business (50 or fewer emp.)
"Customizable Features with a Learning Curve"
3.5/5
What do you like best about Canto?

I like that Canto has so many customizable features. These features provide us with options and labels, which help better organize photos when trying to find them for marketing purposes. Review collected by and hosted on G2.com.

What do you dislike about Canto?

I think it isn't always the most user-friendly DAM to learn. The tagging system isn't the best. Having to make sure words are capitalized or all lowercase is hard and it will create multiple tags which makes it hard to search. Review collected by and hosted on G2.com.

Beth J.
BJ
Beth J.
Business Manager/Director of Business & Administration
"Streamlined Media Management, Minor Upload Glitches"
5/5
What do you like best about Canto?

I appreciate Canto for how it helps us store and share photography from events and marketing shoots on campus. The facial recognition and quick searches are invaluable for our Marketing and Communications staff. What I like most is the ease of use and the organization framework. Uploading into albums is a breeze, and we received good support from the Canto team during setup, even though it took some time to configure it in a way that was most useful for us. Review collected by and hosted on G2.com.

What do you dislike about Canto?

Glitches do happen occasionally when uploading, and photos, even though all are selected, don't always appear in the album and need a second attempt. Review collected by and hosted on G2.com.

Sheena M.
SM
Sheena M.
Chief Communications Officer
Mid-Market (51-1000 emp.)
"A Wonderful Way to Organize and Share Photos with Our Community"
5/5
What do you like best about Canto?

Canto has been a wonderful way for us to organize our photos and share them easily with our community, so they can help themselves when sourcing images from specific events or for broader themes. Review collected by and hosted on G2.com.

What do you dislike about Canto?

Canto has been a really solid product for our needs. It does take a fair amount of staff time to enter and maintain metadata, but that would be the case with any DAM software. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Excellent Folder & Album Organization with Smart AI Search and Tagging"
4/5
What do you like best about Canto?

I really like the folder and album organization, especially when it’s paired with the AI search and tagging. That combination works really well for our organization and makes it much easier to keep everything neatly organized and easy to find. Review collected by and hosted on G2.com.

What do you dislike about Canto?

The Adobe integration, which we initially expected would benefit our teams, has turned out to be less useful than we thought, and our team isn’t using it very much. Review collected by and hosted on G2.com.

Steve G.
SG
Steve G.
Digital Asset Manager and Photo Retoucher
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Seamless File Management with Canto"
5/5
What do you like best about Canto?

I like the ease of use of Canto and the overall UI experience. It's great because other team members can quickly join in without having to learn a bunch of new steps. Canto helps avoid duplicate files and makes sharing files easier for collaboration. The initial setup was very easy actually. Review collected by and hosted on G2.com.

What do you dislike about Canto?

Not a huge fan of the new library look. Mainly because i can no longer custom sort my folder tree Review collected by and hosted on G2.com.

MB
Makayla B.
Graphic Designer
Small-Business (50 or fewer emp.)
"Effortless Asset Management with Quick Search"
4.5/5
What do you like best about Canto?

I use Canto for organizing and storing assets for my job, and I like that it helps with searching as it is very quick and keeps things organized. I like that it is user friendly and intuitive. I probably use the duplicate check right now the most because I am bulk importing from another place. Also, when I experienced a bug with the duplicate check, the support was very prompt in solving the issue. Review collected by and hosted on G2.com.

What do you dislike about Canto?

just some bugs here and there. I had a bug with the duplicate check but support is working on it and was very prompt with solving the issue. Review collected by and hosted on G2.com.

Jeff A.
JA
Jeff A.
Chief Marketing Officer
Mid-Market (51-1000 emp.)
"Smart design, easy to use, very helpful product"
4.5/5
What do you like best about Canto?

Canto has been great for organizing and backing up my growing library of video content. Being able to search for, preview, and download my clips from anywhere has been extremely helpful when creating content on the go. The setup process was pretty simple, and I was uploading content within a matter of hours. Review collected by and hosted on G2.com.

What do you dislike about Canto?

There are a number of features that I have not delved into yet because they just don't fit my organization's needs in our current state. Review collected by and hosted on G2.com.

Response from Julie Neumeister of Canto

Hi Jeff - thank you for sharing your experience with Canto. We're glad to hear that the ability to search, preview, and download your clips from anywhere has been helpful for creating content on the go! We hope you'll consider delving into our additional features at some point - please don't hesitate to reach out to your account manager if you would like to explore how to adapt those to your workflows. Thank you for choosing Canto!

-Julie

BW
Beth W.
Digital Asset Manager
Mid-Market (51-1000 emp.)
"Highly Customizable with Great Workspaces, Portals, Style Guides, and of course Metadata"
4/5
What do you like best about Canto?

I use Canto everyday all day - I am a Digital Asset Manager - and love the separate Workspaces, Portals, Style guides and of course all the Metadata and how customizable it is.

It's very easy to use and while I do train new folks on how to navigate the DAM, it's really intuitive and doesn't take too much hand-holding.

The Customer Support is also exceptional. Review collected by and hosted on G2.com.

What do you dislike about Canto?

We have been having some glitches where updated versions are not pulling through to our site, and we still see the old imagery.

There is also some degradation on the Video preview. But the downloaded video is still fine. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Enterprise (> 1000 emp.)
"Intuitive, Fast, and Highly Customizable Workflows with Canto"
4.5/5
What do you like best about Canto?

Canto makes it easy to customize your workflows, accommodates many different infrastructure types, and is quite user friendly. Upload speeds are fast, edits are smooth and the UI is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Canto?

There are a few UI elements that you need to get used to. There some times too many features to choose from. But once you get used to, the flow is good. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Streamlined collateral distribution around the globe"
4/5
What do you like best about Canto?

Private and public portals allow our team to curate landing pages and libraries most relevant to our target users and teams based around the globe (including multi-lingual support). Review collected by and hosted on G2.com.

What do you dislike about Canto?

We found it was easier to upload collateral in smaller batches to maintain data clarity, SEO fields, tagging rules, and overall ease-of-use for our end-users. The only feature we have had continued difficulty with is the relevance of the search bar functionality (we've gotten around this by utilizing custom fields and built-in filters). Review collected by and hosted on G2.com.