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Campspot Reviews & Product Details

Campspot Overview

What is Campspot?

It’s 2015 and a group of campground owners (spoiler alert—it was us) noticed a problem. Nearly half the campgrounds across the United States were not accepting online reservations. Determined to help campground owners modernize and operate their parks more efficiently, we started an online reservation software and before we knew it—thousands of campgrounds across North America were trusting us to help them grow their businesses and deliver campers the highest quality booking experience. Today, Campspot is proud to power over 2,500 private campgrounds across North America. As the preferred reservation management platform in the campground industry with industry leading recognition like the 2022 ARVC Supplier of the Year Award and the 2022 American Glamping Award, we’re committed to creating and providing value to campground owners and operators.

Campspot Details
Product Website
Languages Supported
English
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Product Description

Campspot is a Powerful, easy-to-use campground management that optimizes your reservations for maximum return on each spot in your park.


Seller Details
Company Website
Year Founded
2015
HQ Location
Grand Rapids, Michigan
LinkedIn® Page
www.linkedin.com
109 employees on LinkedIn®
Description

Campspot is a leading online marketplace and reservation software provider for campgrounds, RV parks, cabins, and glamping sites. Founded in 2015 and headquartered in Grand Rapids, Michigan, with additional offices in Denver and Chicago, Campspot aims to simplify the booking process for campers while offering robust management tools for campground operators.


Dana M.
DM
Overview Provided by:

Recent Campspot Reviews

Katie M.
KM
Katie M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent in customer service and user experience"
Campspot listens to costumer feedback, implements, and constantly improves. The analytics is robust and the user experience is good.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Campspot is a great platform for lodging and POS all in one."
The overall platform as a whole has great features. The ease of booking is nice, online guest portal is nice. The ongoing updates and feedback conc...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Second year using Campspot"
Great online booking for our Campground. Helpful videos available if we need to learn something new with the system. We also like the campspot cert...
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Campspot Media

Campspot Demo - Campspot's User Interface
Campspot has a user-friendly interface that employees and campers will love!
Campspot Demo - 5 Signals Dashboards
Introducing Signals: Gain a Competitive Edge With Campspot Analytics’ Newest Dashboard
Campspot Demo - Auto-Charge Balance Feature
Automate the collection of outstanding reservation balances with our new feature. With the new rule parks can charge guests their remaining balance before they step foot in the park, reducing the need for manual balance collection during guest check-in.
Campspot Demo - Flexible Lock Site
Campgrounds now have greater configurability over how much they charge guests to lock sites.
Campspot Demo - Tiered Utility Metering
The feature’s new capabilities give campgrounds the ability to customize utility pricing with unlimited tiers that can be configured to accommodate different usage scenarios.
Campspot Demo - Guest Self Service: Date Changes
This feature allows guests to self-service and make changes to their reservation dates online.
Campspot Analytics allows you to keep a pulse on your campground, and have all of the most important data at your fingertips.
Play Campspot Video
Campspot Analytics allows you to keep a pulse on your campground, and have all of the most important data at your fingertips.
Give your campers a modern booking experience with Campspot. Designed to help grow campgrounds, Campspot makes it easy to manage a smarter campground
Play Campspot Video
Give your campers a modern booking experience with Campspot. Designed to help grow campgrounds, Campspot makes it easy to manage a smarter campground
Answer a few questions to help the Campspot community
Have you used Campspot before?
Yes

4 Campspot Reviews

4.5 out of 5
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4 Campspot Reviews
4.5 out of 5
4 Campspot Reviews
4.5 out of 5
G2 reviews are authentic and verified.
Katie M.
KM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Campspot?

Campspot listens to costumer feedback, implements, and constantly improves. The analytics is robust and the user experience is good. Review collected by and hosted on G2.com.

What do you dislike about Campspot?

I get customer complaints that it's difficult to enter promo codes. Sometimes the help line can be hit or miss, although it's 80% good. Review collected by and hosted on G2.com.

What problems is Campspot solving and how is that benefiting you?

Managing reservations and show business analysis Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Campspot?

The overall platform as a whole has great features. The ease of booking is nice, online guest portal is nice. The ongoing updates and feedback concerns from the company are helpful Review collected by and hosted on G2.com.

What do you dislike about Campspot?

There are some basic features that are not available through CS that one would think would be. Improving one on one guest contact one be amazing. Review collected by and hosted on G2.com.

What problems is Campspot solving and how is that benefiting you?

This platform allows lodgins and point of sale to be in one system. This combination is extremely helpful. The ability to allow a guest to "charge" to their account during their stay is beneficial. Review collected by and hosted on G2.com.

Verified User in Recreational Facilities and Services
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Campspot?

Campspot is a great system that is easy to learn for your employees. They have great customer service to help you when you have issues Review collected by and hosted on G2.com.

What do you dislike about Campspot?

They do need to figure out how to make it visable for number of children and pets to be added Review collected by and hosted on G2.com.

What problems is Campspot solving and how is that benefiting you?

They are always working on solutions for different issues Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Campspot?

Great online booking for our Campground. Helpful videos available if we need to learn something new with the system. We also like the campspot certifications available online for our employees. Review collected by and hosted on G2.com.

What do you dislike about Campspot?

Group reservations could use some changes. Review collected by and hosted on G2.com.

What problems is Campspot solving and how is that benefiting you?

Solving some of our issues with POS Review collected by and hosted on G2.com.

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