# Omnify Reviews **Vendor:** Omnify **Category:** [Camp Management Software](https://www.g2.com/categories/camp-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 86 ## About Omnify "Omnify is an all-in-one booking and scheduling platform built for kids’ activity and class-based businesses. Whether you're running after-school programs, seasonal camps, swim schools, enrichment classes, or workshops, Omnify 3.0 helps you streamline operations, boost bookings, and deliver exceptional customer experiences—all from one easy-to-use platform. With Omnify, you can do the following and more: - Manage classes, programs, camps, and events with a unified calendar - Create your branded Service Store with custom layouts, themes, age filters, and family profiles - Automate registrations, check-ins, waitlists, and reminders - Accept secure one-time and recurring payments with full support for deposits, tips, and payment plans - Sell products, memberships, gift cards, and add-ons—while tracking inventory and orders - Track revenue, attendance, and customer behavior with advanced Insights - Seamlessly manage clients with a powerful CRM and a redesigned Frontdesk Omnify supports businesses of all sizes with a focus on speed, flexibility, and growth. Now faster, smarter, and more powerful than ever, it's the platform trusted by thousands of studios, camps, and facilities worldwide. 👉 Learn more at www.getomnify.com Designed for businesses of all sizes, Choose the Plan that fits you best --\> https://www.getomnify.com/plans-pricing " ## Omnify Pros & Cons **What users like:** - Users commend Omnify's **exceptional customer support** , highlighting responsiveness and personalized assistance that enhance their experience. (9 reviews) - Users appreciate the **ease of use** of Omnify, finding it intuitive and efficient for managing schedules and bookings. (6 reviews) - Users appreciate the **responsive and helpful customer support** of Omnify, making their experience smoother and more efficient. (5 reviews) - Users highly value the **responsive and exceptional communication** from Omnify's customer support team, enhancing their experience. (3 reviews) - Users value the **efficiency improvements** of Omnify, enhancing productivity and organization across scheduling and payments. (3 reviews) - Users appreciate the **intuitive and user-friendly interface** of Omnify, enhancing their overall experience significantly. (3 reviews) - Users appreciate the **efficient appointment management** in Omnify, streamlining scheduling, bookings, and payments effectively. (2 reviews) - Booking Ease (2 reviews) - Users value the **customization options** in Omnify, allowing personalized adjustments to enhance user experience and support. (2 reviews) - Easy Setup (2 reviews) **What users dislike:** - Users face **integration problems** with Omnify, though support efficiently resolves issues and enhances user experience. (2 reviews) - Users express concern over the **lack of integrations** , which limits functionality and requires manual workarounds. (2 reviews) - Users find that **customization options are limited** , particularly for tailored booking pages and reports in Omnify. (2 reviews) - Users find the **limited features** of Omnify hinder productivity and adaptability for specific needs like student organizations. (2 reviews) - Users find the **poor usability** of Omnify challenging due to occasional slow loading and a steep learning curve. (2 reviews) - Slow Performance (2 reviews) - Users report **login issues** , particularly with magic links, although support is helpful in resolving technical problems. (1 reviews) - Complexity (1 reviews) - Users are disappointed by the **lack of features** in Omnify, limiting its ability to meet diverse needs. (1 reviews) - Limited Integration (1 reviews) ## Omnify Reviews ### 1. Streamlined Scheduling with Great Support, Minor Customization Limits **Rating:** 5.0/5.0 stars **Reviewed by:** Gogo T. | Operation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Omnify?** What I like best about Omnify is its user-friendly interface and the way it streamlines scheduling, bookings, and payments. It saves a lot of time by keeping everything organized in one place, and the customer support team is always responsive and helpful. **What do you dislike about Omnify?** What I dislike about Omnify is that some customization options feel limited, especially when trying to tailor the booking pages or reports to specific needs. Occasionally, the system can be a bit slow or requires a few extra steps to complete certain tasks. However, these are minor issues compared to the overall convenience it provides. **What problems is Omnify solving and how is that benefiting you?** Omnify is solving the problem of managing bookings, schedules, and client communications in one place. Instead of juggling multiple spreadsheets or apps, everything—from class registrations to payments—is streamlined through a single platform. This has saved us time, reduced administrative errors, and improved our customers’ experience by making it easier for them to book and stay updated. ### 2. Easy to use product that delivered what it said **Rating:** 4.5/5.0 stars **Reviewed by:** Vineet G. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Omnify?** I’ve been searching for the right software that helps to manage a kids’ activity business for a while, but most of the options I tried just didn’t cut it. I did try out Omnify few years back but recently when I checked again, I was genuinely impressed with how much the platform has improved. **What do you dislike about Omnify?** Nothing as such, overall it did the work I wanted. Though there is a bit of a learning curve which is required to use the product at first, later it gets fine. **What problems is Omnify solving and how is that benefiting you?** With Omnify, managing schedules, registrations, and payments has become easy. The platform brings everything together beautifully, reducing manual work and improving overall organization. It’s been a good tool for our camp management. ### 3. Smooth Onboarding, Continuous Updates, and Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher A. **Reviewed Date:** January 05, 2026 **What do you like best about Omnify?** I appreciate Omnify's fast and easy-to-understand support. I also like the layout of options they offer. It's great that they always have new updates and features coming out. The initial setup was great, and the onboarding was smooth. **What do you dislike about Omnify?** I would say probably just more layout choices, a larger variety. **What problems is Omnify solving and how is that benefiting you?** I use Omnify for managing memberships and classes at our makerspace. It handles recurring memberships, class bookings, and provides a Point of Sale setup. ### 4. User-Friendly Interface and Stable Performance Boost Productivity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2025 **What do you like best about Omnify?** User-friendly interface Increased productivity System stability Timely customer support **What do you dislike about Omnify?** Occasionally slow in loading Require to run in multiple windows/tabs for increased productivity **What problems is Omnify solving and how is that benefiting you?** Consolidate and streamlining of several process to allow clarity and better view of the business ### 5. Aditya Khanna makes Omnify easy to understand **Rating:** 5.0/5.0 stars **Reviewed by:** Beth P. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Omnify?** Omnify is helping my organization build a managable, customized memebership management program. I like that its user friendly and adaptable to our unique needs. The customer service has been top notch! We are still in the onboarding phase and Aditya and his collegues have been easily accessible and super helpful. **What do you dislike about Omnify?** For our particular needs we are having to adjust Omnify to fit a student orchestra organization, so changing the terminlogy has been useful, but it isn't consistent throughout the program. It would also be helpful if we could make appointments for students from the parent's account. **What problems is Omnify solving and how is that benefiting you?** Omnify is helping us schedule appointments with our clients, manage memberships, receive funds, and commnicate with our members. ### 6. Helping our Nonprofit Organization Thrive! **Rating:** 5.0/5.0 stars **Reviewed by:** Obiamaka P. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Omnify?** Choosing just one standout aspect of Omnify is challenging because the platform excels in so many ways! We’ve been thoroughly impressed with the outstanding support from Aditya, whose dedication to going above and beyond has profoundly enhanced our experience. His proactive follow-ups and commitment to resolving issues have set a new benchmark for customer service, unmatched by any other platform we’ve encountered. In addition to the top-notch support, Omnify offers a range of incredible features and customizations that have allowed us to tailor the platform to meet the unique needs of our small nonprofit organization. We’re excited about the potential of going live with a platform that helps us to support the communities we serve. **What do you dislike about Omnify?** I encountered a few technical issues with the platform that took a bit longer to resolve than anticipated. However, the ongoing updates and improvements are promising, and I'm really excited to see the final product once it goes live. **What problems is Omnify solving and how is that benefiting you?** I needed a booking platform that could handle family accounts, waivers, and offer customizations, while also integrating our nonprofit's membership benefits across all our offerings. Omnify has been incredible in meeting all these needs, providing a comprehensive solution that truly benefits our organization. ### 7. Very comprehensive booking solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Omnify?** Omnify is an easy-to-set-up solution that’s quick to understand. It is both comprehensive and flexible, making it suitable for a wide range of use cases. A standout feature for us is the ability for users to book multiple appointments within the same transaction—a capability that is rare among booking solutions. The customer success team has been exceptional, providing detailed explanations of the solution’s features and dedicating valuable time to demonstrating how to tailor the tool to our specific needs (shuttle booking in our case). Their support has been instrumental in getting us up and running smoothly. **What do you dislike about Omnify?** One limitation of Omnify is the lack of native multi-language support for displaying the user experience in multiple languages simultaneously. While this can be addressed through integrations, having this functionality built-in would be a significant enhancement. **What problems is Omnify solving and how is that benefiting you?** Omnify helps our company to manage shuttle bookings for employees. ### 8. Building my nonprofit together **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah Charley J. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Omnify?** The other reviews aren't kidding-- Omnify customer service is better than any other. I am building a unique nonprofit completely from scratch and Omnify has been a true partner in the process. I also really appreciate the intuitive UX-- both on the back end and the customer side. Of course there a few quirks I wish weren't there, but compared to other software I've been subjected to, this is great. **What do you dislike about Omnify?** There is definitely some functionality that I would assume to already exist or at least be better developed--but it also seems like they really listen to their users and thus far I've seen a number of new upgrades come through that give me the confidence that this is a platform that pays attention and has goals. So I'm gonna keep being patient on my wishlist. :) **What problems is Omnify solving and how is that benefiting you?** We are a flexible-use, non-profit community center. A barrier-free "third space" where people can hang out, attend programs and events, and rent our facilities for meetings, film shoots, birthdays, etc... So, the fact that Omnify can manage alllll of those functions for us is huge. Most non-profit CRMs only have a couple of those functions, so we are able to save money by keeping the bulk of our needs within one platform, then zapping our clients over to a more streamlined fundraising and communications platform for all the nonprofit stuff. ### 9. Great customer support and solution oriented team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Omnify?** One of Omnify's standouts is Aditya's exceptional and personalized customer service and support. Whenever we encounter an issue or need help with a feature, Aditya and the team are incredibly responsive, providing solutions quickly and efficiently. They go above and beyond to ensure that we have everything we need, offering personalized support that truly makes a difference in our day-to-day operations. **What do you dislike about Omnify?** While the platform itself is quite comprehensive, certain integrations occasionally present challenges. However, Aditya's support team swiftly addresses any concerns. Their prompt response and dedication to resolving issues mean that even the smallest frustrations are quickly mitigated. The level of customer care more than makes up for any technical hiccups." **What problems is Omnify solving and how is that benefiting you?** Omnify simplifies bookings, scheduling, and client management, saving us time and effort. ### 10. User friendly and helpful staff **Rating:** 5.0/5.0 stars **Reviewed by:** Sam H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Omnify?** I thought that staff were attentive and helped me solve my problems quickly **What do you dislike about Omnify?** We were having some issues logging in (specifically with magic links), but staff were able to help us quickly and get all of our team members set up! **What problems is Omnify solving and how is that benefiting you?** It is helping us create a user friendly scheduling platform that we can rely upon for our business. ### 11. Efficient Scheduling Made Easy with Omnify for Sports Training Centers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Omnify?** In managing a sports training center where efficient scheduling is crucial, I find Omnify's ability to handle various scheduling needs—whether daily, weekly, or custom days and times—to be invaluable. Its wide range of class setup options allows for seamless scheduling, making the process much easier than managing it manually. **What do you dislike about Omnify?** Omnify is great in many ways, but there are some features in its plans that could be improved to better address diverse needs. **What problems is Omnify solving and how is that benefiting you?** Previously, managing multiple schedules was time-consuming and prone to errors. Omnify simplifies this process, saving time and reducing hassles. This enables centers to focus more on delivering excellent training rather than getting bogged down by scheduling issues. ### 12. Smooth and Personable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Omnify?** Omnify seems to be very user friendly so far, and if there are any issues, the support is always available to reach. The different ways we can sort things into different types of event will be very nice. **What do you dislike about Omnify?** Nothing that I can think of. It all seems nice. **What problems is Omnify solving and how is that benefiting you?** Omnify makes everything pretty user friendly, with customer service and help articles available easily. ### 13. Well supported customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Harrison K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Omnify?** Omnify has an unbelievable staff. They have multiple people to help you through every step from purchasing to going live. They were responsive and knowldgeable. **What do you dislike about Omnify?** Omnify checked every box that I needed with only one draw back which was an actual interface question that just simply did not exist. **What problems is Omnify solving and how is that benefiting you?** I didn't have any problems and if I had questions I just set up a zoom call and they were answered promptly. ### 14. Quick resolution of my problem! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Omnify?** I love the instant chat feature, where you can quickly get in touch with a real human to rectify my problem. Nowadays, it's a must as we need to get everything fixed quickly. Sandy from Omnify was very responsive to my needs, and solved my problem within an hour. Amazing! **What do you dislike about Omnify?** I haven't got much chance to use this app, but I'm sure I'll be able to use this more aggressively soon as I scale up my business this year. **What problems is Omnify solving and how is that benefiting you?** It's going to help me book my clients easily and provide a fuss-free appointment-setting system without the need for me to purchase a large-scale system. ### 15. Quick, Timely and quality Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Omnify?** The whole team is very coordinated, fast solution, great reactivity super satisfied Shout out to Vignesh for his excellent service **What do you dislike about Omnify?** Still a New user, would be able to provide next time **What problems is Omnify solving and how is that benefiting you?** Helping with keeping a systematic platform for our user to book slots for their cycle service needs ### 16. customer services was very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Omnify?** They solve my problem very quickly, I am very pleased. **What do you dislike about Omnify?** not to much at the momment. I will continue using this service. **What problems is Omnify solving and how is that benefiting you?** Schedulling used to take to much time for me, now I'm saving time using this service. ### 17. Free plan helped me automate my entire business at no cost and saving me time. **Rating:** 5.0/5.0 stars **Reviewed by:** Daryna Y. | Link Building Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Omnify?** Omnify is definitely worth the money and is an effective solution for simplifying administrative tasks. I have enjoyed working with them! They offer easy-to-use, flexible customisable software, offering fantastic customer service and personalised technical support. Overall, Omnify provides companies with an efficient and user-friendly solution for managing bookings, customers and revenues. The platform is also easy to set up and design, making it a great choice for businesses of all sizes :) **What do you dislike about Omnify?** Not all the features are accessible, but you always have the option to upgrade, and the team can offer you some good deals as well **What problems is Omnify solving and how is that benefiting you?** One of the most notable features of the free plan is its flexibility. Businesses can manage up to 100 appointments and bookings per month, which is ideal for small businesses or solo entrepreneurs. The platform allows users to customize their bookings, schedule classes or appointments, and even accept online payments, all while offering a user-friendly interface. Another impressive aspect of Omnify’s free plan is its automation capabilities. Users can automate appointment reminders and follow-ups, which helps reduce the chances of missed appointments, thus enhancing customer satisfaction. ### 18. Best Scheduling app I have used so far **Rating:** 5.0/5.0 stars **Reviewed by:** Prachi A. | Physiotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Omnify?** The ease of adding schedules and packages. The clear interface of the website makes it user friendly for the clients and patients as well. The pricing and customer support is best compared to other competitors. **What do you dislike about Omnify?** None. Have not come across any problems..Whatever problems I have faced has been addressed to by the CS. I would like the omnify app to have an easy attendance marking option for each of my patients or number of days session each have attended to be visible to me and the patients too. Omnify app for patient use if possible can be considered ( they take month long packages so they can use it for that long). **What problems is Omnify solving and how is that benefiting you?** Helping me organize my appointments and plan out my work. Also to help my clients/patients know about all the services I offer. It makes my work look professional. ### 19. Excellent service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Omnify?** Omnify surprised me with their generosity and fantastic customer service. In this day and age where most things are run by robots it's wonderful to find a company who works with humans! As a new mother, finding my footing and getting back to work has been a challenge (especially after a Ovid). The customer service team came alongside me and helped me figure out solutions with their care. I'm so incredibly grateful. Fantastic customer support! **What do you dislike about Omnify?** Still getting used to the software but the customer service agents are hands on with helping me find my way. **What problems is Omnify solving and how is that benefiting you?** They are helping me solve an issue with my original purchase and navigating my membership. ### 20. Can manage my entire business efficiently from a single dashboard. **Rating:** 5.0/5.0 stars **Reviewed by:** Haykuhi K. | Link-building Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Omnify?** It is very user-friendly. Their UI is the best. All the essential features that should be there on a booking platform are present. Their team has made the booking flow so simple and practical, and I have not received any complaints from my clients. They keep working on the software to add more features like they just revamped their service creation page and it made things so much easier, easier than how it already was. They also have an app that makes it easier for me to mark attendance. **What do you dislike about Omnify?** A little more customization and discount on the top plans would be helpful. They do give out special discounts when you reach out to the support team. **What problems is Omnify solving and how is that benefiting you?** This helps me keep track of all my numbers and clients from a single dashboard. I have stopped opening 10 different sheets at once to manage my business. I can also accept payments very easily by integrating a payment gateway. I can also integrate multiple zoom accounts, which makes it easy for my entire team to conduct online classes. ### 21. Easy to use, top notch customer service, could use some customizations 4/5 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Omnify?** I like best about Omnify is the customer service team's quick to respond and happy to help in any way. They make suggestions and create a really friendly customer service experience. We made some suggestions for our customer interface and the Omnify team responded immediately with great suggestions and even created some customizations especially for us. I am grateful for this team and their responsiveness. I also like the filter capabilities that allows our customers to define exactly what they are looking for. We target a specific audience in our area and this has been helpful for their UX. **What do you dislike about Omnify?** Because we run many types of programs, we needed more event/class customizations and messaging customization for our programs. For example, we have adult and children's classes, we need two different kinds of sign up and registration emails for each one. Additionally, since we are a non-profit, we needed some adjustments for payments. **What problems is Omnify solving and how is that benefiting you?** We needed a platform to schedule classes, collect payment, and communicate various messages (welcome, sign up, choices, time changes, consent forms, data collection) and Omnify fulfills that need. ### 22. Omnify has been a great solution and has wonderful customer service! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Omnify?** Customer service is great! We get responses almost immediately from staff members. It is easy to set up events and classes on the backend. The filters in the service store are very useful from a customers standpoint. For our budget, this is well worth the money. A very reasonable price for the product you get. It has solved a big problem for us by allowing the ease of having all of our programming sign-ups in the same place. **What do you dislike about Omnify?** There are sometimes glitches in the system where we can't log in or the page is down. A few specific issues we have run into: 1. The payment processor options are limited, and our customers complain about having to use Paypal. 2. Refunds are not automatic and still have to be done manually, which is a big hassle on our end. 3. It is confusing whether someone has abandoned a booking or canceled, and we can't tell how or why that happened. 4. Customers have complained that it is annoying that they have to fill out form questions over and over and it isn't saved for returning customers. **What problems is Omnify solving and how is that benefiting you?** We needed a service where we could have kids classes, adult classes and events in the same platform. We are able to have sign-ups, scheduling, roster management, client management, data and analytics on our attendance and profit margins from things all on the same software. It is a great resource and has been very helpful for this purpose. ### 23. They have resolved all of our issues :-) **Rating:** 4.5/5.0 stars **Reviewed by:** Connect S. | Founder and Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Omnify?** We are able to manage our huddle calls with different services/programs and segments of our community. We have been using Omnify for more than 4 years now and we are satisfied with the solution it has given to our needs. **What do you dislike about Omnify?** It would be awesome if calendar management can also be part of the service. **What problems is Omnify solving and how is that benefiting you?** Communication with our leads and customers especially with our different huddle calls. We offer different calls for the different situations of our leads and customers. Not every call is required so it communicates to us who is attending the calls which are valuable. ### 24. Easy to work with and good support from omnify team **Rating:** 4.5/5.0 stars **Reviewed by:** Sirirat F. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Omnify?** The easy system works on it. Good and immediately support from Omnify team **What do you dislike about Omnify?** A bit challenging to control the opening date and time as per our policy **What problems is Omnify solving and how is that benefiting you?** Booking on the tennis court ### 25. Happy with prompt help **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Omnify?** The quick response when you ask tiqnichal support, the live chat is a real help not only robot, the items on the dashboard is clear to any beginner, we are satisfied client **What do you dislike about Omnify?** Some options when you create a class or classpack needs more cleafication, adding an advertising tool will help as well, like the new classes will be send automately to all member, new announcement to be send to phone numbers or email automatically **What problems is Omnify solving and how is that benefiting you?** Showing different screen in each device and it was solve easily , it took 7 minutes to have a real response and askimg me to screenshot me screen was smart and easy , not all app ask this ### 26. Great Software and AWESOME Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Omnify?** Omnify is user-friendly for both our customers and our Admin team. Omnify team is available, professional and hard-working. They also are open to adding features to their pipeline when it's possible if it's critical for your business. **What do you dislike about Omnify?** There are a few basic features that are missing. For example, there is no cart management and no easy way to filter out sold-out courses for the customer. That being said, Omnify is open to suggestions and attentive to our feedback. It looks more like a partnership than a supplier/customer relationship. **What problems is Omnify solving and how is that benefiting you?** Omnify is helping us better manage our classes. We got fewer requests from our customers than we had before. In addition, features such as the Waitlist help to fill in our classes. ### 27. Easy setup, easy to use, good support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Omnify?** Omnify was easy to get setup with the help of the support team. They help walk you through not just how to use it but also will do a lot of the initial customization for you. After using the system for a few days it becomes very easy to use and begin customizing on your own. Not all the customization we wanted was a standard feature but with a little creativity we were able to make the system work exactly how we needed it to. **What do you dislike about Omnify?** The reports could use a little more developing. There are limited things you can report on and export to Excel. When you do export it usually takes a while. **What problems is Omnify solving and how is that benefiting you?** We had a temporary project that involved scheduling classes for 5,000+ members and we were able to get it up and running quickly. It was a great solution for the timeframe and budget we were on. ### 28. Highly recommend Omnify! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer B. | Festival Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Omnify?** Omnify created a custom solution for our unique registration needs with unique challenges. They worked with us every step of the way to create a system that worked for us and was cost-effective. Customer service was responsive, professional, solutions-oriented, and committed to designing a system that worked and was user-friendly. **What do you dislike about Omnify?** I don't have any complaints about our experience with Omnify. **Recommendations to others considering Omnify:** I recommend Omnify without reservation. Our experience with the product and the customer service has been excellent. **What problems is Omnify solving and how is that benefiting you?** They have helped us design a unique registration system for our organization's large annual event. There isn't another system or company that we've found that has a product that meets our needs or is cost-effective. Luckily, I found Omnify and they have worked closely with us to design a custom system that works for us. They have been very responsive to questions and feedback and have tweaked and added features along the way to make our and our registrants' experience as easy and as intuitive as possible. Thanks to our excellent experience with them this year, we are excited to use their system again for our 2023 festival. ### 29. Not suited for maker spaces **Rating:** 0.5/5.0 stars **Reviewed by:** Sebastian W. | Director at large and also Shop Captain., Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Omnify?** The ability to sign up for a class without having to create a login id. **What do you dislike about Omnify?** The whole calendar setup is poorly suited to scheduling classes once a week or twice a month. Filtering bookings is impossible in a maker space where we have individual shops. Several of my co-users and I have experienced 505 errors when trying to access the application. **What problems is Omnify solving and how is that benefiting you?** None, really. We hoped it would, but it did not. ### 30. Sales and support teams are very helpful and responsive even when there are major time differences. **Rating:** 4.0/5.0 stars **Reviewed by:** Len G. | VP, Philanthropic Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Omnify?** Omnify is easy to use and has solutions for most requirements. **What do you dislike about Omnify?** The service is lacking a few features we'd have liked, but we are working around them. I couldn't find another solution that fit our distinct needs **What problems is Omnify solving and how is that benefiting you?** We needed to get away from a complicated booking platform that was not designed to sell classes. Omnify provides us with a one-stop shop for internal use and external use. ### 31. Good experience for a new business **Rating:** 4.0/5.0 stars **Reviewed by:** HAHA C. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Omnify?** The Omnify team is almost always available via phone to solve any issues we have. The account managers regularly follow up to find out how to better meet our needs. **What do you dislike about Omnify?** Some core functions may be lacking but do not affect the overall experience. **What problems is Omnify solving and how is that benefiting you?** Digitalising our class bookings and attendance. We saved the manpower necessary to keep track of these manually. ### 32. Pretty good for managing dance classes **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica P. | Director **Reviewed Date:** December 20, 2022 **What do you like best about Omnify?** Flexibility for setting pricing variables, adaptive to in-person or virtual sessions, aesthetic customer website, customers can create multiple accounts for family members. **What do you dislike about Omnify?** Automatic email reminders could be more eye-catching/ customizable. Would be amazing if memberships could be prorated depending on when they start in the month. **What problems is Omnify solving and how is that benefiting you?** Easy way to offer in-person and virtual dance classes in a membership format. My students can easily subscribe to a class and get reminders and I save time and money by managing them all in one platform. ### 33. Easy back-end registration setup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** December 08, 2022 **What do you like best about Omnify?** Omnify is the most straightforward process I have ever used to set up a registration process. I highly recommend it for those who want a more accessible experience using the backend of setting up a summer camp registration. **What do you dislike about Omnify?** I do not like that you have to pay for the premium version only to attain small additional features that should be included in the starter plan, especially if you are paying for the software annually. Maybe not if it is monthly, but I'm already investing a lot of money into the software, so why not just give those small additional features. **What problems is Omnify solving and how is that benefiting you?** Easy software to setup a registration and a slick customer registration process. ### 34. When a Scheduling Software is Built Right. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about Omnify?** I love the way that it's built. It has considered even the most minor annoying things that other scheduling software miss. After evaluating 6 or 7 scheduling software, their UI is the best. They don't give you a calendar and a book button. They give you a practical website with an exceptional booking flow. **What do you dislike about Omnify?** Using their website has their branding available on the higher plan, but you can talk to your AM, and they will dish out a reasonable discount. **What problems is Omnify solving and how is that benefiting you?** Moving on from manually updating a ledger and maintaining numerous excel sheets. My work timings have been cut short considerably, and now I can focus more on expanding my business. ### 35. Easy to use, does exactly what we need in terms of events and memberships **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Omnify?** All styling and functionality is taken care of - and is it's hosted directly with Omnify, we don't have to worry about downtime and software upgrades. **What do you dislike about Omnify?** I'd love some more configurable options in terms of styling and what to hide and show. **What problems is Omnify solving and how is that benefiting you?** Omnify has met our needs as they are today - it got us off the ground quickly and easily in launching our events platform. ### 36. User-Friendly Reservation Website **Rating:** 5.0/5.0 stars **Reviewed by:** Bradley K. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Omnify?** Once we had the reservation website in place for our community tennis courts, all court use issues have ceased. **What do you dislike about Omnify?** There is a limit to the restrictions but it has been great so far. **What problems is Omnify solving and how is that benefiting you?** The team understood our needs and created a reservation website that meets the needs of our community. It has been great for our management team as well. ### 37. Great booking platform for schools, sports center, group sessions, communities... **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2022 **What do you like best about Omnify?** Sessions & Group bookings made easier, integration with payment system. **What do you dislike about Omnify?** I don't see a particular issue now. The support team is great when I have questions. **What problems is Omnify solving and how is that benefiting you?** I needed a platform to manage group sessions, with integrations + payments and to allow people to register online. I also appreciate having the smartphone App. ### 38. On the table **Rating:** 5.0/5.0 stars **Reviewed by:** Donovan B. | Manager of Events, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Omnify?** The user-friendliness is superb , and customer support amazing, what i love most is how th platform just fits into my business needs , **What do you dislike about Omnify?** honestly theres nothing that i dislike about omnify **What problems is Omnify solving and how is that benefiting you?** bookings made easier, intergration with my payment system makes it also easier for my customers ### 39. Omnify tech support: Vishnu Anand is incredible! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer B. | Director of Center for Senior Enrichment, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Omnify?** Omnify support helps make my job more efficient. **What do you dislike about Omnify?** I don't have anything to say that is negative. **What problems is Omnify solving and how is that benefiting you?** Omnify specifically: Vishnu Anand is helping me setup my classes correctly so it is easier for my participants to register. ### 40. Moving from CampBrain - Review in Progress **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Omnify?** We recently moved our camp registration system from CampBrain, the industry standard, to Omnify. So far, we have enjoyed customer support and the ease of integrating the iFrames into our website. **What do you dislike about Omnify?** I would like to see a Dark Mode and more in-depth filters and store seperation **What problems is Omnify solving and how is that benefiting you?** Customers were originally not able to see our products before making a purchase. ### 41. Amazing Product and FABULOUS Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine P. | Membership Committee Member, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Omnify?** I loved that they were available whenever I needed help, and working as a volunteer in our community pool, they made my job so much easier. Also, Ashrith was there for my onboarding, and then was there to help me every step of the way, from teaching me how to use the software to our advantage to showing me more features I didn't know about. Any issue I had, Omnify helped us and was available 24hrs a day for customer support. I wouldn't hesitate to recommend to any small business/community entity needing software like this. **What do you dislike about Omnify?** The only thing I didn't like was a feature we needed earlier in the year only came online one month after, but in the end, it was great. **Recommendations to others considering Omnify:** Even if you are not sure if you will use the product, contact them. They are kind, helpful, and so accommodating. **What problems is Omnify solving and how is that benefiting you?** We solved our contact tracing with our members during COVID to control our government-regulated numbers. The system also allowed us to offer more flexibility when rules became more relaxed, and the staff was able to check-in and checkout members far more efficiently. ### 42. Perfect booking software for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Serena C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Omnify?** Omnify is a perfect booking software for my small business. They have booking solutions for businesses of every size, so you can tell that they really want to meet business needs at a variety of different scales. As a solopreneur, I love their affordable "solopreneur plan" designed perfectly for small businesses like mine, with just the basics that I need to run my booking process smoothly — I love that I don't have to pay for features that I don't need! At the same time, I love knowing that as my business grows, I can upgrade with the click of a button and be sure the software will grow with my business too. Also, the customer service is excellent, by the way. During one of my onboarding calls, I mentioned that I wanted a particular feature that the software didn't have. The specialist immediately forwarded my suggestions to the tech team, and later booked a call with them to discuss possibilities. They ultimately added the feature to the software for me! Unlike the other impersonal booking software companies that I've tried, with Omnify I can actually get help from a real live person anytime that I have questions or concerns. **What do you dislike about Omnify?** The only downside I can think of is that because the team is based internationally/remotely, it can sometimes be a challenge to find a time for a video call that works for everyone's time zones. However, I don't mind this too much since we always manage to work something out. Plus, part of the reason that the software is so affordable is because the team is remote — so I can't complain too much! **Recommendations to others considering Omnify:** Book a call ASAP to get a demo of everything Omnify has to offer! It's a much more comprehensive solution than it might appear to be. **What problems is Omnify solving and how is that benefiting you?** I used Omnify to streamline my booking and expand into membership-style booking options to help cultivate a dedicated client base. I'm able to save a lot of time and headache with the ability to have all of my bookings in one place. Plus, I can track my income and booking data much more easily. ### 43. I am not to experienced with omnify as we do not use it anymore **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Omnify?** It is useful for us when booking our pool times **What do you dislike about Omnify?** We no longer use it so I am not sure how to best answer this **What problems is Omnify solving and how is that benefiting you?** it helps us to get pour guests booked into the pool ### 44. Excellent Service to Help You Build for Your Business **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Omnify?** Simplicity of the platform & customer service. It's very straightforward to use. The team is great at getting on the call immediately and also replies very quickly on their chat feature. They listen to the needs of the business and provide the best solutions they have. If they don't have a feature, they allow you to speak with the product team to see if it's already in the pipeline. **What do you dislike about Omnify?** Some features are currently being rolled out like a live feed of inactive customers available on the dashboard. They do have a limitation on the auto-pay feature in that you can't have it set for specific classpacks/membership. It's all or none. **What problems is Omnify solving and how is that benefiting you?** We used to do booking and check-ins all manually for our virtual program. This will help save a lot of admin time and focus on the business. ### 45. Sailing School using Omnify for customer bookings **Rating:** 5.0/5.0 stars **Reviewed by:** Don D. | Owner/Visionary , Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2022 **What do you like best about Omnify?** Omnify's booking system provides a detailed dashboard of valuable analytics that help grow my business. **What do you dislike about Omnify?** Some of the fields were not editable. Labels like 'Trainers' could not be changed to 'Instructors' to better fit our business. **What problems is Omnify solving and how is that benefiting you?** Omnify offers automated responses and class reminders to better help our process ### 46. Omnify is a comprehensive solution that fits all my needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2021 **What do you like best about Omnify?** My business was growing fast and I needed a solution to help me be on top of my bookings, clients, and the revenue I was making. Omnify was the perfect solution! It has a very clean interface and it's super easy to use. After using Omnify, I saved hours every week on administrative work. **What do you dislike about Omnify?** There are features that still need to be worked on and bugs that creep in from time to time. But Omnify's support team is always there. It's so easy to get in touch with them and they are always there to help out. **Recommendations to others considering Omnify:** There might be many other bigger names in the market, but trust me, Omnify will fit all your needs. Cheaper and better, by a mile! **What problems is Omnify solving and how is that benefiting you?** I am a growing business, and it was getting difficult to manage as I added new locations and increased the team size. With Omnify, all I had to do was the initial set up, and now everything runs on autopilot. I never have to worry about anything ### 47. Great User Friendly Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda N. | Aquatic Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Omnify?** Simple set-up and user-friendly! Customers love the ease of use. **What do you dislike about Omnify?** Timeframes provided for registration need to be more specific to the date and time so that programs can "go live" simultaneously at time of creation. **What problems is Omnify solving and how is that benefiting you?** Omnify has provided us with the opportunity to start a swim reservation system to accommodate the ever-changing needs during COVID-19. Software set-up is easy and user-friendly for both staff and the general public. ### 48. Revised Review: Great app until it stopped working properly with no help from support **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2019 **What do you like best about Omnify?** It solves two key needs at the same time: scheduler, shopping cart. Customer service was excellent at the beginning, but a couple of years later, they stopped helping. Flexibility--my business changes, and Omnify could handle it all. **What do you dislike about Omnify?** Omnify isn't necessarily designed for a solo life coach, but it was flexible enough to meet my needs and then some for the first year or two. The real problem was after using it for a couple of years it started getting glitchy, but not in a way I could tell until it was too late and I missed out on sales. I did a weekend event with 15-minute slots. I reviewed the setup, and everything looked correct, but clients were being told there were no appts available. I checked my calendar, and it was empty. No conflict. When I contacted customer support for help, they promised to look into it but never got back to me. I followed up a couple of weeks later to let them know I was still waiting and...crickets. To this day, I have no idea how much money I lost from that weekend event that no one could sign up for. I couldn't afford to miss out on any more sales, so I moved to alternative payment and scheduling systems. I'm keeping it live for now as a backup until I'm completely moved. **Recommendations to others considering Omnify:** I don't know if they've improved their customer service since I stopped using the app, but beware. You could set up an offer and not realize that prospects are being turned away due to a glitch in the app. So double and triple-check that each service you create works from the buyers role. Again, I have no way of knowing how many sales I lost from that weekend event. **What problems is Omnify solving and how is that benefiting you?** I'm a team of one. I love not having to worry about the back end for scheduling and shopping cart. I can focus on coaching. Their customer support was very responsive the first year or so, but then they let me down in a big way. It wasn't just that they didn't solve the problem. They didn't even seem to care about it. Never resolved to this day despite following up. ### 49. Don’t ignore that bad reviews… as I did **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Omnify?** The customer service agents were nice. Not helpful but nice. **What do you dislike about Omnify?** Clients had a hard time booking online. When trying to pay online they continually got error messages suggesting it wasn't safe to input their information. After multiple emails, instant messages, and calls with customer service the issues that were promised to be resolved were not. My clients didn't want to keep trying (Who could blame them? No one wants to jeopardize the security of their financial information) and started having me book them on my end. Then they started getting error messages on the invoices. This was explained to customer service multiple times over the course of two months with no resolution, only the promise that if I got on one more call with them they'd fix everything. Every time I would ask to cancel they'd say "we can get on a call and fix this issue". The amount of time I wasted on calls etc was unbelievable. A supervisor finally agreed to cancel the service. As I paid for the year in full, I explained that I didn't expect a refund for the two months I had the software (though it was completely useless) and that I only expected the refund to be for 10 months. The supervisor agreed and told me I'd receive an email once cancelation was complete. Just tonight I received that email. It stated that per my request the service was canceled but sadly they don't issue refunds!!! Absolutely unbelievable. $1200.00 for nothing. I'm actually furious. Don't do it. That's all I can say. **What problems is Omnify solving and how is that benefiting you?** Zero benefit to me. Only to them. ### 50. We looked for a long time. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Omnify?** The Omnify team is accommodating. They go the extra mile for us answering our questions and trying to help us with our specific needs. The program setup was straightforward compared to other platforms. The face of our store is also easy to design. As a not for profit, there are definitely parts of the platform we don't need, and I appreciate that our clients don't have to see those pieces. **What do you dislike about Omnify?** Nothing yet. We are eager to try some of the more advanced features like online check-in. **What problems is Omnify solving and how is that benefiting you?** During COVID, we've had to switch our business model from drop-in to registration. Omnify is providing an easy-to-use "plug and play" system where clients can find what they need easily while managing high outputs of email. ## Omnify Discussions - [What is Omnify used for?](https://www.g2.com/discussions/what-is-omnify-used-for) - [View Omnify pricing details and edition comparison](https://www.g2.com/products/omnify/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+21%3A40%3A33+-0500&secure%5Bsession_id%5D=281e7697-eead-4a1f-849e-d05eab030ff7&secure%5Btoken%5D=46d0552fea2eec14a2bfe7008475feea6531781e7ceae4e47eef9a4af06fb103&format=llm_user) ## Omnify Features **Business Administration** - Website Builder - Marketing Tools - Payment Gateway - Messaging - E-Signature **Platform Basics** - Reporting - Interoperability - Facility Scheduling - Swim Meet Coordination - Member Management - Pool Management **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Invoicing **Administration** - Scheduling - Payment Processing - Invoicing **Activity Management** - Registration Management - Communication Tools **Business Management** - Staff Management - Analytics and Reporting - Billing and Invoicing **Administrative Tasks - Camp Management** - Billing & Invoicing - Medical Records & Health Forms - Parent Portal & Dashboard - Multi-Media Sharing & Camp Updates - Staff Recruitment & Applicant Tracking **Training Tools** - Scheduling - Reporting **Platform Additional Functionality** - Messaging - Mobility - Cloud - On-Premise - Dashboard - Task Management - Payment **Coaching** - Client Plans - Notekeeping - Session History - Messaging - Resource Library **Facility Management** - Site Reservation - Instructor Management - Membership Management **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Registration & Scheduling - Camp Management** - Activity Scheduling - Cabin Assignments - Website & CMS Embedding - Online Registration **Facility Management - Gym Management** - Scheduling & Reservations **Business Management** - Client History - Promotions - Marketing Tools **Sales Tools** - Point of Sale - Billing Automation **Additional Functionality** - Dashboard - Public Portal - Payment Integrations - Utilization and Reporting **Client Manangement** - Personalization - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards **Platform** - Data Reporting - Branding Tools **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Agentic AI - Coaching** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Marketing Tools ## Top Omnify Alternatives - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (490 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.7/5.0 (400 reviews)