CallHub Pros and Cons

quick dialing platform for call centres

manage staffs calls and sales pipelines

adds notes easily Review collected by and hosted on G2.com.

calls sometimes disconnect for no reason

Echo on calls

doesn't hang up in time Review collected by and hosted on G2.com.

Callhub is very easy to navigate and understand, both the setting up campaign process and the calling and texting process. It also has great costumer support and agents who are very welcoming and supportive in your onboarding. I was able to easily use my integration tool with callhub to send automations like adding contacts into a list from different places into Callhub. I plan on utilizing callhub in all my organization campaigns to make it easy for organizers to cantact their new id's every week. Review collected by and hosted on G2.com.

I would like to see more onboarding videos available for all campaign paths and also for other user most and least used features. I would also like for the app to have the browser+phone+app feature available as many agents like to follow along in theur browsers as they use thir phone to make the calls. Review collected by and hosted on G2.com.

You can contact your customers anywhere in the world at scale in minutes. As it integrates with lots of platforms, there's no additional setup required beyond linking your accounts.

When you need them, the team are great helping you setup complex campaigns to get the best results. I use Callhub most days to engage my customers and, its range of features means I can communicate with them quickly over any channel. Review collected by and hosted on G2.com.

They provide ace technology and you'll need to bring local knowledge about your market and regulations. Review collected by and hosted on G2.com.

Callhub is a good app that gives you call center functions without committing to a lot of seats. They charge per minute instead of licenses. This provides you with a pretty good app without commitment, and allows you to scale up or down as needed/ Review collected by and hosted on G2.com.

The cost per minute is on the higher side, and the reporting features could be improved. It is still very B2C centric, and not as optimized for B2B campaigns Review collected by and hosted on G2.com.

The mobile app is so inredibly easy to use, and their team responds super fast any time we have questions. We needed to get our instance up and running within 24 hours and they made themselves available to help us get out the door. Review collected by and hosted on G2.com.

Wish the admin experience was smoother, it's messy when you try to have multiple admins in the account and also try to have the admins do calls. Review collected by and hosted on G2.com.

Big fan of Sam, unlimited list upload size, good app for mobile users, and solid customer support with enterprise over slack Review collected by and hosted on G2.com.

I liked the redesigned UI for each campaign, the ability to bulk do everything instead of most features working one by one! Review collected by and hosted on G2.com.

CallHub is an extremely user-friendly system that also has an excellent back-end user interface. I've found it to be suitably flexible and accessible for a variety of campaigns. Review collected by and hosted on G2.com.

As a smaller company, CallHub may not be suitable for larger campaigns or organizations that will need a lot of customer support. Review collected by and hosted on G2.com.

I find CallHub's pricing to be very fair with enough advanced features to run a professional mobile campaign. It was easy to get started quickly. My first customer service experience was very high quality. Review collected by and hosted on G2.com.

I had trouble setting up my account because I use a VPN. It isn't an all-in-one digital campaign toolkit like Action Network. Review collected by and hosted on G2.com.

CallHub is quite flexible and can handle large campaigns Review collected by and hosted on G2.com.

CallHub has some restrictions when using their API and also when editing an existing campaign. Review collected by and hosted on G2.com.

Promt attention to requests for broadcast phone messaging and pricing. Easy to implement regardless of how frequently it's used. Updating database is simple and submission is seamless. Review collected by and hosted on G2.com.

I Have not found a down-side to CallHub. Review collected by and hosted on G2.com.