Cal.com Reviews (154)

Reviews

Cal.com Reviews (154)

4.6
154 reviews

What do users say?

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Users consistently praise Cal.com for its flexibility and customization, allowing them to tailor scheduling processes to their specific needs. The platform's seamless integrations with tools like Google Calendar and Zoom enhance efficiency by automating bookings and reducing manual work. However, many note that the initial setup can be complex, which may pose a challenge for new users.

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Utsab B.
UB
Utsab B.
Small-Business (50 or fewer emp.)
"Streamlined Scheduling with Custom Branding"
4.5/5
What do you like best about Cal.com?

I love how Cal.com consolidates all our team scheduling in one central place. The integration with tools like Google Calendar is seamless, ensuring everything stays updated without needing manual input for invitations or reminders. This makes our scheduling process incredibly efficient and reduces errors from double bookings and missed communications. The inclusion of team routing options optimizes our internal processes by automatically assigning meetings to the most relevant team members, while the custom branding adds a professional touch to our client interactions, enhancing trust and credibility. The initial setup process was smooth and intuitive, requiring minimal time to connect calendars and sync with Zoom, which is a testament to its user-friendly design. Furthermore, switching to Cal.com from another service was largely driven by its superior team routing options, custom branding, and robust integrations, all of which significantly improve our scheduling flow and organizational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Cal.com?

Setting up advanced workflows in Cal.com can feel a bit technical initially, which might be challenging for some users who are not as tech-savvy. There is a desire for more AI-powered suggestions to find the best meeting times, especially when scheduling across large teams. While Cal.com is reliable and easy to use, there is an interest in having more built-in analytics and AI scheduling features to enhance its functionality and meet evolving needs. Review collected by and hosted on G2.com.

Response from Susan Moeller of Cal.com

Glad we can make scheduling easier for your team!

PRADYUM H.
PH
PRADYUM H.
"Efficient Team Scheduling with Room for User-Friendliness"
4/5
What do you like best about Cal.com?

I use Cal.com as a content creator and our team adopted the Teams plan, which quickly became a vital part of our daily workflows. I appreciate how the Teams plan in Cal.com offers powerful scheduling options crafted specifically for groups, enhancing our ability to coordinate calls, demos, and internal meetings across various colleagues and departments efficiently. I find the round-robin scheduling feature exceptionally valuable as it distributes inbound meetings evenly across team members, thus eliminating the hassle of manually assigning calls and ensuring that prospects and customers are automatically connected to an available team member. The collective and managed event types are particularly helpful as they allow us to easily host sessions that require the attendance of several team members, such as for onboarding or project reviews. The team dashboard is an excellent tool as it centralizes how we add members, configure shared events, and manage the appearance and settings for booking pages—it truly feels like a control center that simplifies team management and standardizes the guest experience. Furthermore, the ability to customize workflows and automate parts of the booking process with Cal.com not only saves significant time but also minimizes the errors we previously faced with manual scheduling. The integration with our Google Calendar, which automatically adds events, and the generation of video meeting links are seamless and keep everything within a unified schedule, adding to the ease of use for both our team and clients. Overall, Cal.com's team and organization-focused capabilities make scheduling organized and automated, a stark contrast to the chaotic process it once was, allowing us to concentrate more on our work and less on arranging meetings. Review collected by and hosted on G2.com.

What do you dislike about Cal.com?

The number of options in the team and event settings can be overwhelming, making it time-consuming to find the right toggle or configuration. Although the interface is powerful, a simpler onboarding process or clearer defaults for Teams users would facilitate easier initial use for new colleagues. Additionally, experimenting with advanced workflows or routing often requires trial and error to achieve desired outcomes. Improved in-product guidance and examples for common team use cases could greatly enhance usability. Review collected by and hosted on G2.com.

Response from Susan Moeller of Cal.com

wow! Thanks for giving all of this input! I'm glad you find the collective events helpful. Stay tuned - we are always working on improvements to our UI. :)

Abhyudaya K.
AK
Abhyudaya K.
manager
Small-Business (50 or fewer emp.)
"A honest review of Cal.com"
5/5
What do you like best about Cal.com?

I really enjoy how Cal.com makes scheduling feel effortless for our entire organization. It combines all the essential tools we need, like managing team availability, smart routing, automation, and integrations, into a clean and user-friendly platform that just works. The team collaboration features are standout highlights. Managing multiple users within one organizational setup, assigning permissions, and maintaining consistent scheduling rules have simplified our coordination significantly. The routing options, particularly the round-robin and pooled availability, ensure meetings are distributed fairly and efficiently, reducing manual checks and avoiding conflicts or uneven workloads. I also appreciate how well Cal.com fits with our existing tools. The automatic creation of meeting links, real-time calendar syncing, and built-in notifications ensure seamless synchronization without adding extra steps. The customizable workflows also stand out, allowing us to create structured booking processes with reminders, forms, and follow-ups, which have lightened the administrative load. In the end, Cal.com transforms what can often be a hectic and time-consuming part of our daily operations into a smooth, automated, and trustworthy system. Review collected by and hosted on G2.com.

What do you dislike about Cal.com?

Cal.com could improve in several areas to enhance the user experience further. First, the customization options for advanced workflow steps can be limiting. While the automation features are beneficial, more control over conditional logic, branching paths, and multi-step approval processes would be advantageous for more complex scheduling tasks. Additionally, the onboarding process for new team members could be more supportive. Although the interface is user-friendly, navigating advanced routing and organizational settings can be challenging without guidance. The addition of more tooltips, setup templates, or interactive tutorials could ease the learning curve. I also find that the syncing across various calendars or platforms can be slower than expected in larger organizations, so quicker sync times or clearer updates on sync status would be beneficial. Furthermore, while the reports and analytics are useful, offering more detailed trends, department breakdowns, and customizable dashboards could significantly enhance operational insights. Addressing these areas would make Cal.com even more powerful for large teams and complex workflows. Review collected by and hosted on G2.com.

Response from Susan Moeller of Cal.com

Thanks for this review! I'm really glad that we are helping your team work well together and removing blockers/slow downs. Stay tuned on the UI things you mentioned. We are always working to improve that experience.

Joel F.
JF
Joel F.
"Effortlessly Streamlined Scheduling for Sales Teams"
5/5
What do you like best about Cal.com?

I enjoy using Cal.com for its round robin scheduling and modern style which perfectly aligns with our brand's image. The easy integrations and workflows significantly enhance our productivity, while its scalable infrastructure supports our team's growth. As a team admin, I particularly appreciate the admin access features that allow me to view and ensure that my team's accounts are set up correctly, which provides me confidence in managing our workflow efficiently. The ability to qualify leads through routing forms is incredibly valuable as it ensures our customers get the exact help they need, avoiding any redundant information or call transfers, thereby making our workflow seamless. Additionally, Cal.com offers a straightforward and uncomplicated setup process, with each step clear and concise, avoiding any confusion during sign up. Review collected by and hosted on G2.com.

What do you dislike about Cal.com?

I wish there was more customization for their round-robin scheduling settings. Additionally, they didn't support an integration with our virtual meeting room (Pxch), so we had to change systems in order to successfully and seamlessly schedule the meetings. Review collected by and hosted on G2.com.

Response from Susan Moeller of Cal.com

Thanks so much for the review. I'm glad you find our round robin and routing helpful!

MA
Md A.
"Highly Customizable with Seamless Integration"
4.5/5
What do you like best about Cal.com?

I use Cal.com for embedded scheduling on my website, and it shows only my real-time availability and lets users book instantly and automatically syncs with my calendar. What I find most appealing is the ability to self-host, inspect or modify the code, own my data, and customize everything. I appreciate how data is handled, including capturing name, email, custom fields, intake questions, and metadata. Setting up Cal.com was very straightforward for me, including signing up, connecting calendars, and creating the first event type. Review collected by and hosted on G2.com.

What do you dislike about Cal.com?

Advanced setup can be challenging, especially with multi-person routines and API workflows. I suggest offering clearer defaults for non-developers. It's also a challenge that there's no built-in debug view showing how availability was calculated. Review collected by and hosted on G2.com.

Aditya samal A.
AA
Aditya samal A.
"Flexible Scheduling with Robust Features, Needs Polished Onboarding"
4.5/5
What do you like best about Cal.com?

I like Cal.com's flexibility and its ability to handle timezone sync and multiple calendar integrations that prevent double bookings. The platform simplifies and centralizes our scheduling tasks by letting clients and colleagues book directly into our shared availability, with automatic timeline adjustments. I appreciate that it eliminates the back and forth messages, keeping everything aligned across accounts and making scheduling fast, accurate, and stress-free. Features like round-robin and team scheduling make coordination effortless and streamline the process with automated workflows. Review collected by and hosted on G2.com.

What do you dislike about Cal.com?

Cal.com could improve its learning curve as some advanced settings feel complex. Branding options are limited, and occasional sync glitches occur. A more polished interface and smoother onboarding would enhance the experience. Review collected by and hosted on G2.com.

Drew W.
DW
Drew W.
Small-Business (50 or fewer emp.)
"Fast and Efficient Booking Experience"
4.5/5
What do you like best about Cal.com?

I like Cal.com's clean design that offers a good booking experience. I appreciate how quickly it loads, which is crucial for not losing bookings. The setup was easy for our team, and overall, using it for a demo booking form on our website has been positive. Review collected by and hosted on G2.com.

What do you dislike about Cal.com?

I think Cal.com could improve by making the booking experience even more customizable. Review collected by and hosted on G2.com.

Albert L.
AL
Albert L.
"Outstanding Integration & Customization for Operations Teams"
5/5
What do you like best about Cal.com?

I use Cal.com extensively for live meetings across various departments including Customer Support, Sales, Legal, and general operations. The ability of Cal.com to create individualized links tailored to our company's needs is unparalleled. I appreciate the product's robust integration capabilities, especially with Slack and Google Calendar, which streamline our workflows seamlessly. The personalization features allow us to adjust workflows to meet the specific needs of different teams, enhancing our efficiency. The automation and workflow builder features simplify complex operations, making tasks more manageable. I find the ease of setup and the exceptional support from the implementation team invaluable. The fact that Cal.com serves as a comprehensive solution for all my operational team's needs, eliminating the necessity for multiple tools, is a significant advantage. The smooth transition from Chili Piper to Cal.com affirms its superior utility and integration potential. Review collected by and hosted on G2.com.

What do you dislike about Cal.com?

Would love to plug my knowledge base into an AI voicemail Review collected by and hosted on G2.com.

Response from Susan Moeller of Cal.com

Love seeing how Cal.com helps you across the organization! thanks for the review!

Hussein S.
HS
Hussein S.
CEO
"Cost-Effective and User-Friendly with Stellar UX"
5/5
What do you like best about Cal.com?

I love using Cal.com because it effectively handles my need for booking sales calls. The seamless calendar connection and matching are invaluable features that simplify scheduling. I highly appreciate the ease of duplication and the user-friendly experience it offers, which makes it stand out. A fantastic aspect of Cal.com is that it's free, which is a huge plus for growing founders like me, and it doesn't require constant updates. The Stripe integration is another excellent feature, allowing me to collect payments upfront without any paywall barriers. The clean and sleek design of Cal.com is visually appealing and significantly better than the clunky paywalled experience of many other platforms like Calendly. Setting up was super easy, and this ease of use continues to support my workflow efficiently. The integration with Gmail and Framer websites further extends its utility. Price and the absence of paywalls were pivotal reasons for switching from TinyCal and Calendly to Cal.com, and I couldn't be happier with this decision. Overall, Cal.com offers a straightforward, efficient, and non-intrusive service, making it an indispensable tool for my scheduling needs. Review collected by and hosted on G2.com.

What do you dislike about Cal.com?

I dislike that the Stripe payment feature can be bypassed, which allows customers to book calls without actually making the supposed required upfront payment. Review collected by and hosted on G2.com.

Response from Susan Moeller of Cal.com

Thanks so much for this! Glad it's making your sales booking experience go well!

Nacho L.
NL
Nacho L.
"Perfect Scheduling Tool with Stellar Connectivity"
4.5/5
What do you like best about Cal.com?

I use Cal.com for scheduling my day-to-day business meetings as well as managing inbound requests, and I love how it allows me to create multiple booking types with various settings and durations, completely free of charge. The app connectivity and APIs are exceptionally beneficial as they integrate seamlessly with my daily software stack. This includes connecting to my inbound forms, CRM, and Slack, which facilitates the efficient collection of meeting information and timely notifications. Cal.com is highly valuable to me due to its ability to connect these diverse tools effortlessly, enhancing my workflow. Furthermore, it's a perfect solution, boasting better app integrations at a lower cost compared to other alternatives, which made it an excellent choice for switching from a competitor like Calendly. Review collected by and hosted on G2.com.

What do you dislike about Cal.com?

I find the initial setup a bit tricky due to the numerous configurations required. For our team, an admin should ideally handle the setup, but we aren't on the team plan yet. Review collected by and hosted on G2.com.