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BuzzMonitor Reviews & Product Details

BuzzMonitor Overview

What is BuzzMonitor?

SaaS-based customer engagement product across social networks, blogs, websites and email designed for scalability with powerful automation at its core

BuzzMonitor Details
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Product Description

SaaS-based customer engagement product across social networks, blogs, websites and email designed for scalability with powerful automation at its core


Seller Details
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Recent BuzzMonitor Reviews

CO
Carla O.Small-Business (50 or fewer emp.)
2.5 out of 5
"A not essential tool"
It deliveries almost everything we need when we think about social media (analytics, scheduling, and community management), but not in a way that i...
Marco A.
MA
Marco A.Mid-Market (51-1000 emp.)
5.0 out of 5
"BuzzMonitor, serving High Impact!"
I like that it is very easy to use, very intuitive. It gives me the opportunity to serve high-impact clients with ease.
AP
Antonio P.Enterprise (> 1000 emp.)
2.0 out of 5
"Muchos inconvenientes en el uso de la plataforma y poco nivel de soporte"
Poder controlar varias plataformas desde una sola aplicación, tener una analitica de redes sociales un poco robusta, social listening y varios usua...
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BuzzMonitor Media

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11 BuzzMonitor Reviews

4.2 out of 5
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11 BuzzMonitor Reviews
4.2 out of 5
11 BuzzMonitor Reviews
4.2 out of 5
G2 reviews are authentic and verified.
CO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BuzzMonitor?

It deliveries almost everything we need when we think about social media (analytics, scheduling, and community management), but not in a way that it makes it essential. Review collected by and hosted on G2.com.

What do you dislike about BuzzMonitor?

The usability is not very friendly and the tools available don't follow what it's trending or being launched on social media (like scheduling reels or carousels). Review collected by and hosted on G2.com.

What problems is BuzzMonitor solving and how is that benefiting you?

They offer a better dashboard to analyze and monitore social media than the one that exists on the original platform. But it's not so much essential to do a day-to-day job. Review collected by and hosted on G2.com.

AP
Digital Marketing Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BuzzMonitor?

Poder controlar varias plataformas desde una sola aplicación, tener una analitica de redes sociales un poco robusta, social listening y varios usuarios interactuando con las mismas plataformas, mantener una conversación interna sobre nuestras plataformas y la interacción de nuestros clientes Review collected by and hosted on G2.com.

What do you dislike about BuzzMonitor?

Un mal performance en general de la plataforma, hemos tenido malas experiencias en este primer contrato de 6 meses, no creo que renovemos el contrato, ya que el soporte no resuelve nuestras inquietudes de manera que estemos satisfechos Review collected by and hosted on G2.com.

Recommendations to others considering BuzzMonitor:

Evaluar otras alternativas y pedir una prueba corta de máximo 3 meses para evaluar si da lo que requieren, nosotros contratamos por 6 meses y no cumplió la expectativa Review collected by and hosted on G2.com.

What problems is BuzzMonitor solving and how is that benefiting you?

La administración y visualización de todas nuetras redes sociales (Facebook e Instagram) en una sola plataforma y poder gestionar desde esta todas las cuentas con varios usuarios a la vez Review collected by and hosted on G2.com.

Marco A.
MA
Assistente da Qualidade
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
(Original )Information
What do you like best about BuzzMonitor?

I like that it is very easy to use, very intuitive. It gives me the opportunity to serve high-impact clients with ease. Review collected by and hosted on G2.com.

What do you dislike about BuzzMonitor?

Sometimes, it freezes, takes a long time to load pages, they could improve this function. Review collected by and hosted on G2.com.

What problems is BuzzMonitor solving and how is that benefiting you?

It is shortening distances between us and High Impact clients, who are through Facebook, Instagram, and other social networks. Review collected by and hosted on G2.com.

Bárbara C.
BC
Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BuzzMonitor?

I like the intuitiveness of the platform. From the ease of being able to move, to be able to set the data and how easy it is to find out if something is wrong... Review collected by and hosted on G2.com.

What do you dislike about BuzzMonitor?

I like the lack of data options that Buzzmonitor offers. Compared to Brandwatch, the graphics that Buzzmonitor delivers are simple and with few crosses, without giving the option of analysis so concrete. Review collected by and hosted on G2.com.

Recommendations to others considering BuzzMonitor:

If your customers aren't looking for deep crossovers or crazy analysis, Buzzmonitor is the best tool in terms of both the cost-effectiveness and the deliveries you can make. Review collected by and hosted on G2.com.

What problems is BuzzMonitor solving and how is that benefiting you?

I know the tool always goes through updates, however, I don't know what things they are changing, as we haven't worked with the tool since late 2020/early 2021. Review collected by and hosted on G2.com.

Ingra P.
IP
Quality Assistant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about BuzzMonitor?

The richness in details in the information that the platform provides us. Review collected by and hosted on G2.com.

What do you dislike about BuzzMonitor?

The platform is experiencing slowness in loading messages. Review collected by and hosted on G2.com.

Recommendations to others considering BuzzMonitor:

Great tool for customer service. Review collected by and hosted on G2.com.

What problems is BuzzMonitor solving and how is that benefiting you?

The platform at various times experiences slowness in loading messages sent by the client. Review collected by and hosted on G2.com.

Isadora P.
IP
Customer Experience
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about BuzzMonitor?

is an important and intelligent platform. Review collected by and hosted on G2.com.

What do you dislike about BuzzMonitor?

I haven't found any flaws in this platform yet. Review collected by and hosted on G2.com.

Recommendations to others considering BuzzMonitor:

I recommend buzzmonitor for companies. Review collected by and hosted on G2.com.

What problems is BuzzMonitor solving and how is that benefiting you?

Buzz Monitor helps us manage social media data. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BuzzMonitor?

Versatility of the platform and data analytics including competitive data. Love the real-time dashboards and the information provided on performance of campaign ads. Review collected by and hosted on G2.com.

What do you dislike about BuzzMonitor?

Its great to use once you learn how to use it. Nothing specific. Review collected by and hosted on G2.com.

What problems is BuzzMonitor solving and how is that benefiting you?

I was trying to look into the competition and also create social media dashboards Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BuzzMonitor?

The convenience as well as the detailed information I gain from the application. Review collected by and hosted on G2.com.

What do you dislike about BuzzMonitor?

I don't like the format that it is setup in. Review collected by and hosted on G2.com.

Recommendations to others considering BuzzMonitor:

In my opinion one of the top tools for monitoring social mentions, interactions, and brand awareness all in one platform. Review collected by and hosted on G2.com.

What problems is BuzzMonitor solving and how is that benefiting you?

Tracking and monitoring all mentions and branding across serval platfroms. Review collected by and hosted on G2.com.

Verified User in Consumer Services
IC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BuzzMonitor?

Adds and some surveys are soo like from your side. Review collected by and hosted on G2.com.

What do you dislike about BuzzMonitor?

Nothing to say anything about this site dislike. Review collected by and hosted on G2.com.

Recommendations to others considering BuzzMonitor:

Bonus need Review collected by and hosted on G2.com.

What problems is BuzzMonitor solving and how is that benefiting you?

No more bonus points only. Rest of the things are soo nice. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BuzzMonitor?

I like how easy it is to interact with customers. Buzzmonitor is a great way to communicate. The use of it to find others to expand your brand it a plus. Review collected by and hosted on G2.com.

What do you dislike about BuzzMonitor?

I dislike how it can be a bit difficult to navigate throughout at first. It takes time to learn the features. Review collected by and hosted on G2.com.

What problems is BuzzMonitor solving and how is that benefiting you?

It solves expanding your brand and seeing where you stand in social media. You can see what can result in an increase in your brand. Review collected by and hosted on G2.com.