BuildOps Reviews (69)

Reviews

BuildOps Reviews (69)

4.2
69 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and responsive customer support of BuildOps, highlighting how these features enhance their operational efficiency. Many appreciate the platform's ability to consolidate various functions into one system, making it easier to manage tasks and workflows. However, some users note that the software can be glitchy at times, which may disrupt their experience.

Pros & Cons

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LL
lisa l.
Parts, Products, and Services Manager
"Great service and technology, and incredible team"
4/5
What do you like best about BuildOps?

We have become incredibly efficient while using BuildOps software. The people at BuildOps are super helpful. Thank you for all of your help BuildOps support team. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

We would like to see BuildOps deliver even more integrations. Review collected by and hosted on G2.com.

RP
Robert P.
Project Manager
Mid-Market (51-1000 emp.)
"Great platform and excellent customer support team"
4/5
What do you like best about BuildOps?

Buildops has a great set of project management and job management capabilities - use those every day. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

I like every bit of their platform - have been using it for close to a year; Mostly in project management, CRM, and job tracking capabilities. Review collected by and hosted on G2.com.

rocky m.
RM
rocky m.
Concrete Structures and Architectural Planning
Mid-Market (51-1000 emp.)
"Great platform, really like the asset tracking capabilities"
4/5
What do you like best about BuildOps?

Asset tracking, jobs creation, really all of the FSM type functionality is excellent Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

Would like to see more of the API integration with some of the specialty architecture tools I use Review collected by and hosted on G2.com.

DB
David B.
CEO
"Thank you for all of the help BuildOps team"
4/5
What do you like best about BuildOps?

I like how well the implementation have been done and all of the support we received from BuildOps team. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

there are a lot of pre-created reports in the platform - it would be easier if they are grouped into categories. Review collected by and hosted on G2.com.

MS
Misha S.
Owner
"Customer support and their training specialists did an amazing job"
4.5/5
What do you like best about BuildOps?

I really like the dispatch board, scheduling, and jobs management related features. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

It takes time to learn, and master. Otherwise great piece of technology for anyone in HVAC line of business. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"good features for any commercial hvac type business"
4.5/5
What do you like best about BuildOps?

Mobile features are awesome, our techs save a lot of time - way less paperwork at the end of the day Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

could use a bit more dashboards to start from, but than again - customer success can help you build more Review collected by and hosted on G2.com.

MM
Mike M.
Manager
"we are going to grow together with BuildOps platform"
4/5
What do you like best about BuildOps?

I like both the tech part of the BuildOps platform and their amazing customer support team Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

nothing to add here now - so far only good things to say Review collected by and hosted on G2.com.

TH
Tamara H.
Office Manager
"thank you for you great support and help"
3.5/5
What do you like best about BuildOps?

they have a great customer care, onboarding and training/support teams Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

new user here - not much to say, have been only using BuildOps for past couple months Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Sharkbyte CRM sets a high bar"
5/5
What do you like best about BuildOps?

The survey and estimating app is great! And, it can work offline as well, for trying to survey in boiler rooms, building interiors, etc. Attach photos to the survey, and let everyone see what you saw when getting an approval to propose. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

Nothing to dislike, they figured it out Review collected by and hosted on G2.com.