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Buffer Reviews & Product Details - Page 29

Buffer Overview

What is Buffer?

Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. Buffer is a team of real people, aligned with common values. Being a Buffer customer should feel like you have a whole team of people cheering for you. We want to see you succeed on social!

Buffer Details
Discussions
Buffer Community
Languages Supported
English
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Product Description

Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share posts for you through the day.

How do you position yourself against your competitors?

Buffer places a premium on customer support, user experience, education resources, and clarity. We want to see you succeed on social media, as easily and completely as you can.

The suite of Buffer tools puts a premium on publishing and analytics.


Seller Details
Seller
Buffer
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@buffer
945,458 Twitter followers
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

The most flexible social media toolkit from the most flexible company. ✨Create, schedule, publish, and analyze your posts in one place.


Mike E.
ME
Overview Provided by:

Recent Buffer Reviews

StartupStage S.
SS
StartupStage S.Small-Business (50 or fewer emp.)
3.5 out of 5
"Great software solution for managing Social media!"
Simplcity of sending and adjusting tone and hastags by platform. However I did notice a a 20% decrease when I start using the feature. I am unsure ...
Anne O.
AO
Anne O.Small-Business (50 or fewer emp.)
4.5 out of 5
"Buffer manages your social media pipeline"
I love that I can customize the posts for each different platform I plan to post on. It really helps cater the message to the audience that uses di...
Cori F.
CF
Cori F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great for building a social media presence"
You can connect most of your social media platforms and create a schedule. It allows you to cusomize the posts so while they may be similar, you're...
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Buffer Media

Buffer Demo - Social media planning and publishing
Plan your social schedule ahead of time with a calendar view or queue view.
Buffer Demo - Reply to comments
Engage with your Instagram and Facebook audiences.
Buffer Demo - Create your own Start Page
Build a link in bio page in minutes.
Buffer Demo - Easy to understand analytics
Get insights and answers to help you optimize your content.
Answer a few questions to help the Buffer community
Have you used Buffer before?
Yes

Video Reviews

1,008 Buffer Reviews

4.3 out of 5
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1,008 Buffer Reviews
4.3 out of 5
1,008 Buffer Reviews
4.3 out of 5

Buffer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BufferQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

I love how easy it is to use Buffer. My organization uses Buffer to handle our Instagram, Twitter and Facebook pages seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

It is frustrating that Buffer does not allow users to delete posted status updates/posts across multiple platforms at once. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

My organization no longer has to manually post to Instagram, Facebook and Twitter. Using Buffer, we can post to all of these platforms at once - and the queue is a helpful feature that allows us to plan posts in advance. Review collected by and hosted on G2.com.

GT
Office Assistant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

For a small business, the cost is perfect! You can queue up to 9 posts for free.

You can post the same thing to multiple social media posts at the same time

Or you can make changes(big or small) to the post and still post them at the same time

You can set up a queue schedule for the optimal social media times or you can choose exactly when the post should go live

They have added new features since we started using Buffer

They keep you up to date with any issues they may be facing via email Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Some posts have to be made manually to Instagram due to size restrictions, not a huge problem, just a little inconvenient. Instagram often disconnects from the service and needs to be corrected. When using it on the mobile app, it saves the image you are trying to post no fewer than 3 times? It is unnecessary but an easy fix. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

There is nothing to lose, try the free version and see what you think. In all reality, many businesses will only need the free version after all! Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Social media posts have gotten so much simpler. I am able to schedule it and for the most part, forget about it. I went on a vacation and was able to still keep up with social media, without worrying about work on my vacation! Review collected by and hosted on G2.com.

PL
Social Media Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

One of the cerebral pains of each network supervisor, is the reality of dealing with every one of the systems of one or a few customers, on account of Buffer that is a relic of past times. I truly like the likelihood that it offers me to have all that I need in one spot to improve my work and better. Something else I search for in a stage for the administration of informal communities, is to have the option to quantify the extent of every one of the issues that are distributed, because of support it is conceivable to acquire it with no issue. Likewise, I can take the time and the viability of my work, I have gotten a few days to get different clients since I began utilizing this magnificent stage, which converts into higher salary for my administrations bolstered by Buffer, I daresay that, at present, is the best option for the administration of informal communities. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I have been utilizing Buffer for quite a long while for the mechanization of my work and I am exceptionally content with everything that it offers, I can not contrarily influence it since I have perceived how they continually right every one of the burdens that emerge, so I don't go with my analysis with any negative remarks the stage. I am certain that soon they will improve the web interface and incorporate a lot more shocks to build the quantity of clients. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

In spite of the fact that it encourages the work and spares you exertion on the off chance that you cause a right programming I to don't suggest disregarding it, do week after week checking or as regularly as you choose to take a shot at protection. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Working in the degrees of Community Manager, and Social Media Manager, it is critical to attempt numerous choices for the robotization of the records of the considerable number of customers that trust my promoting vision to deal with their essence in the system. With Buffer I have set aside a ton of cash, exercises that few individuals did previously, presently it is sufficient to utilize their stage from mobile phones, even in a PC, it is that multiplatform include that makes me remain faithful to your business alternatives. Another component that not many talk is time, for me it is imperative, that is the reason because of cradle, I just commit the basic to design all the substance and I depend on its innovation for the satisfaction of the assignments that I look to produce every day. That is the reason in the event that you are searching for a powerful and entirely fit choice, with buuffer you landed at the showed spot. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

I have only used Buffer and Hootsuite for social media scheduling. Buffer was by far the easiest to use and easy to learn. I quickly switched all of my clients to Buffer. Their customer support is very good too. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

There is nothing that I particularly dislike about Buffer. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

Easy to use for beginners who are new to social media scheduling. Great customer support if you get stuck! Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Easy to schedule multiple social media posts, making it easy and quick to schedule all of my various client's content. Review collected by and hosted on G2.com.

ET
Marketing and Communications Assistant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

Scheduling is very robust, tagging features are the best available out of any social media software. Direct posting to Instagram works very well. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Free version is limited to only 10 scheduled posts at a time, mobile app is less robust than Hootsuite, no social media monitoring capabilities Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Great for putting several pieces of content on the calendar at once, tagging features are great so I don't have to go in and edit Facebook posts/etc. Review collected by and hosted on G2.com.

MV
Media Analyist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

My two favorite things is that Buffer offers URL shortening and pulls the image from the website directly. It's very easy to use. You can set up specific times you'd like for something to be posted or let their algorithm determine the best time to publish for you. It can't get any easier than that. User friendly and accessible in a team setting. Multiple people can access the account. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I wish there was a larger queue minimum for the free trial. Obviously if it was paid, that wouldn't be an issue. I don't mind though. As soon as the companies I work for are willing to pay for the platform, I will be a big advocate for it. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

Once you use Buffer, you'll probably avoid using others and see how they're all lacking in tools and quality. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

I've used Tweetdeck, Hootsuite, Sprout, and several random scheduling apps. None of them are as efficient as Buffer. Queue scheduling, URL shortening, ease with tagging (both @ and #), and user-friendly. Review collected by and hosted on G2.com.

TK
Business Development Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Buffer?

Intuitive working and easy setup. Also included various social media channels, including pinterest which is usually left out Review collected by and hosted on G2.com.

What do you dislike about Buffer?

still no support for instagram stories. little hard to catch up with the customer support, even in payed contracts. When we used it we kept analytics out of the package, since they didnt look very helpful. but that might have changed since then Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

If you are a small or mid sized company and want to centralize you social media accounts under one roof quickly with most of the functions for social media - buffer is the right solution for you. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Scheduling and planning of social media posts Review collected by and hosted on G2.com.

Suzie W.
SW
Counsellor
Mental Health Care
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

Easy to use for my 3 social media platforms. I can schedule up to 10 posts Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Probably more to do with Instagram, but how the image posting has to be a set size. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

Try it! Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Saving time with one post to the three social media platforms. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Buffer?

Buffer has made scheduling social media posts easy and has helped in deciding when and what content to post. Being able to analyze and get insight on social media posts is also very helpful for marketing and content team Review collected by and hosted on G2.com.

What do you dislike about Buffer?

It doesn't offer that many features compared to other content publishing platforms Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

Buffer is very efficient for collaborating and publishing content on all social media platforms while also being able to analyze social media content performance Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Marketing and publishing content has been made easier with buffer. Benefits are that you can add all social media platforms (twitter, instagram, fb etc) and determine when and what to post in the future while also being able to look back at your past posts and analyze how well they have reached your market audience Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

Being able to "dump" my ideas into Buffer for posting on social media, without having to worry about actually posting them. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

It can be a bit hit and miss if sharing more complex posts with images - sometimes they show, sometimes they don't. It is also frustrating that it tells you that you cannot post the same message too often - it's my account, I should be able to post what I want. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

It is a must have for social media. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Keeping on top of social media can be time consuming, but using Buffer allows me to put all my posts where I know they will be posted at the right time. Review collected by and hosted on G2.com.