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Buffer Reviews & Product Details - Page 16

Buffer Overview

What is Buffer?

Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. Buffer is a team of real people, aligned with common values. Being a Buffer customer should feel like you have a whole team of people cheering for you. We want to see you succeed on social!

Buffer Details
Discussions
Buffer Community
Languages Supported
English
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Product Description

Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share posts for you through the day.

How do you position yourself against your competitors?

Buffer places a premium on customer support, user experience, education resources, and clarity. We want to see you succeed on social media, as easily and completely as you can.

The suite of Buffer tools puts a premium on publishing and analytics.


Seller Details
Seller
Buffer
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@buffer
945,458 Twitter followers
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

The most flexible social media toolkit from the most flexible company. ✨Create, schedule, publish, and analyze your posts in one place.


Mike E.
ME
Overview Provided by:

Recent Buffer Reviews

StartupStage S.
SS
StartupStage S.Small-Business (50 or fewer emp.)
3.5 out of 5
"Great software solution for managing Social media!"
Simplcity of sending and adjusting tone and hastags by platform. However I did notice a a 20% decrease when I start using the feature. I am unsure ...
Anne O.
AO
Anne O.Small-Business (50 or fewer emp.)
4.5 out of 5
"Buffer manages your social media pipeline"
I love that I can customize the posts for each different platform I plan to post on. It really helps cater the message to the audience that uses di...
Cori F.
CF
Cori F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great for building a social media presence"
You can connect most of your social media platforms and create a schedule. It allows you to cusomize the posts so while they may be similar, you're...
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Buffer Media

Buffer Demo - Social media planning and publishing
Plan your social schedule ahead of time with a calendar view or queue view.
Buffer Demo - Reply to comments
Engage with your Instagram and Facebook audiences.
Buffer Demo - Create your own Start Page
Build a link in bio page in minutes.
Buffer Demo - Easy to understand analytics
Get insights and answers to help you optimize your content.
Answer a few questions to help the Buffer community
Have you used Buffer before?
Yes

Video Reviews

1,008 Buffer Reviews

4.3 out of 5
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1,008 Buffer Reviews
4.3 out of 5
1,008 Buffer Reviews
4.3 out of 5

Buffer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BufferQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Shane F.
SF
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

A great platform for social media scheduling, social media analytics, social media monitoring, social media listening and many other features that we use every single day. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

There are a few features that we get errors with. Since Buffer is a third-party tool, sometimes the connection between Buffer and the social media platforms becomes disconnected so posts do not go through. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

We have used many different third-party tools and Buffer seems to be one of the best with the different features. I also like how they add new features as well to stay relevant. Review collected by and hosted on G2.com.

Rashmi T.
RT
Social Media Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Buffer?

Everything! The way it is intuitive and easy to use with the detailed analysis of all the data Review collected by and hosted on G2.com.

What do you dislike about Buffer?

The price is too high, but it is worth it. More helpful for large scale agencies Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

Go for it completely. One of the best products. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Social media analysis

Competitor analysis

Social media reporting Review collected by and hosted on G2.com.

KM
Social Media Editor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

The fascinating thing is that we can connect all major social media profiles and pages such as Facebook, LinkedIn, Twitter, and Instagram within a single dashboard while using Buffer. Apart from this, this is a nifty time-saving tool because we can create, schedule, and post content to all the related social media pages from a single dashboard. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

The analytics tool seems much limited and basic. While accessing its more advanced social media analysis tool costs extra, and that's what I dislike about Buffer. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

Buffer is a problem solver when managing multiple social media profiles from a single dashboard (You can create, schedule, and post a single post over multiple social media pages from a single account of Buffer). Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

To sum up, Buffer has been a problem-solving tool for us to manage, create and publish posts over our multiple social media platforms, all from one dashboard. It has greatly helped us save our time and resources online while using and managing our numerous social media profiles. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Buffer?

I like that I can post to multiple social media sites at once. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

It doesn't work well with Instagram. I always need to go there separately and approve the post. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

It is good for time management but due to the Instagram issue I will look for another provider. Review collected by and hosted on G2.com.

Haley P.
HP
Marketing Communications Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

I like how user-friendly Buffer is. Even if you've never used a social media tool before, you'll be able to figure out how to use Buffer quickly and begin utilizing it immediately. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

The analytics section of Buffer could be more in-depth, but overall it still provides a decent overview. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

The main problem I am solving with Buffer is scheduling out social media posts across my company's LinkedIn, Instagram and Facebook pages. Using Buffer, I can schedule campaigns to be posted even when I am on PTO or over weekends. Review collected by and hosted on G2.com.

Alejandra G.
AG
Content Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

I've been using it for years and it's a very clean space to work on. The white background makes it easy. Love the analytics part, very helpful! Easy to work Review collected by and hosted on G2.com.

What do you dislike about Buffer?

It can get pricey as you add multiple social accounts. And it disconnects from channels (but they all do) sometimes. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

The ability to post on multiple accounts and channels at the same time and to be able to view it all at once. To get the big picture. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Buffer?

Buffer makes life so much easier with scheduling out social media posts and automate your social media strategy. The best part is the ability to quickly be able to switch in between multiple social media accounts, which is something a big competitor of theirs doesn't allow them to do. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

This tool is not as powerful or as easy to use as some of their competitors are. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Schedule future social media postings to automate our client's social media strategies. Review collected by and hosted on G2.com.

Oluwasegun O.
OO
Social Media Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Buffer?

I can post content across other social media platforms like Facebook and Instagram, and Twitter all at the same time. It's easy to use, scheduling also very simple; I am confident new users will not find it challenging to use. I also like that I don't get signed out when my computer sleeps or my internet turns off. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I cannot post videos! I don't know; maybe the feature is available on the premium version. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Convenience, I manage three social platforms on one buffer account; before Buffer, I have to sign in to those pages to post, but with this, I only need to sign in once to access all three-channels Review collected by and hosted on G2.com.

Theresa H.
TH
Senior Communications Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

Our team isn't a robust social media team so we needed a tool without tons of bells and whistles and buffer did that for us Review collected by and hosted on G2.com.

What do you dislike about Buffer?

We get logged out of our accounts frequently and have to reset it up. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Scheduling social so we can set it and forget it and accomplish other tasks. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Buffer?

I like the simple UI and ease of use with this program. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I have not mastered it yet and I have not figured out how to use it more. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

buffer has saved me time and energy by simply allowing me to take my time and craft multiple posts and then schedule them and only worry about the engagement. Review collected by and hosted on G2.com.