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Buffer Reviews & Product Details - Page 14

Buffer Overview

What is Buffer?

Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. Buffer is a team of real people, aligned with common values. Being a Buffer customer should feel like you have a whole team of people cheering for you. We want to see you succeed on social!

Buffer Details
Discussions
Buffer Community
Languages Supported
English
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Product Description

Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share posts for you through the day.

How do you position yourself against your competitors?

Buffer places a premium on customer support, user experience, education resources, and clarity. We want to see you succeed on social media, as easily and completely as you can.

The suite of Buffer tools puts a premium on publishing and analytics.


Seller Details
Seller
Buffer
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@buffer
945,458 Twitter followers
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

The most flexible social media toolkit from the most flexible company. ✨Create, schedule, publish, and analyze your posts in one place.


Mike E.
ME
Overview Provided by:

Recent Buffer Reviews

StartupStage S.
SS
StartupStage S.Small-Business (50 or fewer emp.)
3.5 out of 5
"Great software solution for managing Social media!"
Simplcity of sending and adjusting tone and hastags by platform. However I did notice a a 20% decrease when I start using the feature. I am unsure ...
Anne O.
AO
Anne O.Small-Business (50 or fewer emp.)
4.5 out of 5
"Buffer manages your social media pipeline"
I love that I can customize the posts for each different platform I plan to post on. It really helps cater the message to the audience that uses di...
Cori F.
CF
Cori F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great for building a social media presence"
You can connect most of your social media platforms and create a schedule. It allows you to cusomize the posts so while they may be similar, you're...
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Buffer Media

Buffer Demo - Social media planning and publishing
Plan your social schedule ahead of time with a calendar view or queue view.
Buffer Demo - Reply to comments
Engage with your Instagram and Facebook audiences.
Buffer Demo - Create your own Start Page
Build a link in bio page in minutes.
Buffer Demo - Easy to understand analytics
Get insights and answers to help you optimize your content.
Answer a few questions to help the Buffer community
Have you used Buffer before?
Yes

Video Reviews

1,008 Buffer Reviews

4.3 out of 5
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1,008 Buffer Reviews
4.3 out of 5
1,008 Buffer Reviews
4.3 out of 5

Buffer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BufferQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Usman K.
UK
Digital Marketing Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

The simple to use interface with the availability of all necessary options required for social media management. What I like about this software are the frequent updates that keep you glued to using this software and remaining a loyal user. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Hmm, I don't think I dislike anything since everything is pretty much crystal clear, starting from the dashboard to the streams and analytics. However, I think there isn't any option for social listening and monitoring at this point. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Significant benefits of using Buffer are Social Media Management, Scheduling, Multi-Channel Posting, and so much more. Review collected by and hosted on G2.com.

AZ
Attorney
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Buffer?

Buffer lets me put my updates on a schedule so I can set it up for weeks at a time and then not have to worry. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Manual submission is sometimes tedious. The process could be more streamlined. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

As a small business owner, I don't have a lot of time for my own social media updating. This lets me take care of a months work of work in one day. Review collected by and hosted on G2.com.

Scott H.
SH
Marketing Advisor and Advertising Sales
Marketing and Advertising
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Buffer?

I use Twitter to share articles and stories that I find and Buffer allows me to schedule up to 10 in advance with an image for free. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Would like to have more than 10 without charge. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

Use it to supplement the other tools you are using Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

I am not on Twitter as often as I was 10 years ago, but this allows me to post even when I'm busy doing other stuff. I get feedback and respond but I can work ahead with Buffer. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

Great for small businesses. Fairly affordable for the number of channels you can connect for an annual or monthly fee compared to other comparable software. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

If you are working with multiple channels, they have now disabled the ability to rearrange them. I like mine alphabetical by client and then listed in the same order based on what challennels that client has (Facebook, Twitter, Linkedin, Instagram). They've taken this away so now I have clients mixed in with other clients and have to hunt for the right channel. This makes it way too easy to accidentally schedule on the wrong account. I have 100% canceled our subscription and moved to a competitor for this specific feature change which I've requested they edit several times. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

I do like the queue feature so I don't have to take time to select a specific time to schedule a post each day. Review collected by and hosted on G2.com.

Paul P.
PP
Group Leader - Kakuma Refugee Camp
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

The engagement feature, which allows you to interact with your audiences or customers directly from Buffer. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

The queue part, when you schedule a post it doesn't load directly, until you refresh the page Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

This is the one app that can solve your problems when it comes to managing social media Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Handling engagements in one place. And Handling my social media accounts amd clients Review collected by and hosted on G2.com.

DR
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

I love the ease of use in the app. It is very user friendly and requires little to no research to operate. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Sometimes Buffer will post ahead of the time I allotted for posting but this doesn't bother me as much. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

I can use my office time more productively and have eliminated the problem of forgetting to post for my business. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

I love the very user-friendly setup that Buffer offers. It is simple and gets the job done right. I usually am very hesitant to use a social media content scheduler because I am very particular. I trust Buffer again and again!! Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I would not say there is anything in particular that I don't like about buffer. I do wish that the free version had some sort of alert system that reminded you that you had a post going out so you could remember to check and see how it looks on your page. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

I am solving a huge time crunch problem with Buffer. It is the best thing that has ever happened to the small business I used to work for and I also use it for my freelance account. Review collected by and hosted on G2.com.

David S.
DS
Marketing Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Buffer?

Easy to use, the calendar view is amazing and cross posting to diffent accounts makes scheduling content super fast. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Pricing model isn't the best for businesses looking to do social media in house. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Buffer helped us schedule our content for the whole year, and even when our social media manager left our engagment kept increasing. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

I love how you can post all your posts for the week instead of having to post each day or time you want to post. This gives you have the freedom to post any day anytime. You can also schedual posts before you go on vacation. This platform also gives you the option to post on multiple social meida platfoms as well. This is were you save time when you are posting the same thing to all your social platforms. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I'm not too fond of the fact that the videos, album posts need to be pushed through. It would be awesome if they would have it automatically post like the others. Another thing that is not that great is when the post does it actually post as it should. I feel like they need to move buttons around on the site it does get confuing and I put the wrong button and I accdently posts when I was not ready to do that. Then I have to go back and update each account if i have to change wording or time to post. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

Get buffer if you need to save time and make the same post over multiple social media platforms. This will make life easier and gives you more freedom and time to create better content on you social platforms. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

We are saving time getting all our posts out for the week or the following two weeks. I spend 20-30 min to post for 1-2 weeks of posts which saves tons of time for me when time is tight. This allows us to get our face out in the community to help us drive in more business. This also solves the repedativeness of posting the same thing on 4 different social accounts. This is where is comes in the most handy. Review collected by and hosted on G2.com.

Ajay R.
AR
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

Pricing is reasonable, and the platform is very stable. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

All looks good. I started using it. After 3-4 months will update this. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Managing content on our most use social platform - Linkedin Review collected by and hosted on G2.com.