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Buffer Reviews & Product Details

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Pricing

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Free

Free

Essentials

Starting at $6.00
Per Month

Buffer Media

Buffer Demo - Publishing
Schedule content to any social platform
Buffer Demo - Community
Reply to comments
Buffer Demo - Start Page
Build a link in bio page in minutes.
Buffer Demo - Analytics
Get insights and answers to help you optimize your content.
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Buffer Reviews (1,029)

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Reviews

Buffer Reviews (1,029)

View 5 Video Reviews
4.3
1,030 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Buffer for its ease of use and intuitive scheduling capabilities, making it a reliable tool for managing multiple social media accounts. The platform's ability to streamline posting and provide a clear content calendar helps users save time and stay organized. However, some users note that its analytics features could be more comprehensive.

Pros & Cons

Generated from real user reviews
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Nathan I.
NI
Principal
Small-Business (50 or fewer emp.)
"Buffer is my go-to solution for automated social media publications"
What do you like best about Buffer?

I love Buffer's suite of automated social media publication tools, specifically, I've integrated Buffer with my and my customers' WordPress websites and then Buffer recognizes when a new post, page, or product is published on the website and automatically pushes the associated Title, Featured Image and Excerpt to my and my company's LinkedIn, Facebook, Twitter, Pinterest, and Instagram accounts at times recommended by Buffer as peak viewing times for each platform respectively. Buffer handles all of the social media post formatting, images included, as well as the shortened backlinking URLs. Buffer alerts me via email if a social media post failed to publish and enables a quick resolution of any issues and re-queing of the post. Additionally, I have the capability of resorting the posts thereby enabling unique content to be published between my corporate and personal social media accounts within a particular platform. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Buffer handles all of the traditional social media platforms, LinkedIn, Facebook, Twitter, Instagram, and Pinterest. However, it does not yet handle the newly emerged social media platforms such as Parler, Gettr, MeWe, etceter. As I have potential customers / audience on those platforms, I need their APIs to be extended to be more inclusive of these new social media platforms. Review collected by and hosted on G2.com.

MG
Back End Developer
Mid-Market (51-1000 emp.)
"An incredibly well designed social media management platform."
What do you like best about Buffer?

Buffer allow us the ability to create and schedule content/post for multiple social media accounts. It's has very good analytics for every social medias profiles. Very helpful customer support and they are quick and responsive. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Customer support has been very helpful when we have an issue . It's has been smooth using this application. We have no dislike. Review collected by and hosted on G2.com.

FC
Data analyst
Mid-Market (51-1000 emp.)
"Buffer makes social management easier."
What do you like best about Buffer?

Buffer is an easy to use content publishing platform. We are able to schedule posts to our different social media platforms in very great way. It's cheaper compared to other competitors inthe market. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I have nothing against this application. It's has been serving us in very great way. It's great product I would like to recommend to other interested users. Review collected by and hosted on G2.com.

Victoria  S.
VS
Associate Media Planner
Mid-Market (51-1000 emp.)
"To help me schedule posts on social media, Buffer is the greatest social media management tool."
What do you like best about Buffer?

As a media planner, Buffer is a fantastic tool for streamlining planning and creating visually appealing images and posts that increase interaction. They are unquestionably a pioneer in the area, and they frequently provide services that are not even provided by the social networks themselves. They also have developed a number of services to support you in optimizing your pictures and data for social media sites, all of which are backed by extensive research. It's fantastic.

For the past couple of years, I've been using buffer to schedule posts on social media platforms like Facebook & Twitter. It's a simple tool to use. This application allows me to connect all of my social media accounts and plan posts at the appropriate times for each channel. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I have used this application to publish content on social networking platforms, and I have had no issues with it. I would recommend it. Review collected by and hosted on G2.com.

AA
CEO
Small-Business (50 or fewer emp.)
"Buffer is a great tool to manage publishing to all your social media accounts"
What do you like best about Buffer?

Buffer is a great and easy tool to manage publishing to all my business social media accounts in a few easy steps and I also like that they always improve the platform with different integrations Review collected by and hosted on G2.com.

What do you dislike about Buffer?

just few things i don't like same as some platforms i just got a reminder to publish my post instead of automatically publishing the post I think its only need more improvements at Apis Review collected by and hosted on G2.com.

Meghan G.
MG
Registered Dietitian
Mental Health Care
Small-Business (50 or fewer emp.)
"It's okay, lately always errors"
What do you like best about Buffer?

It is a handy source to plan ahead for social media content. I also really like that you can plan ahead with stories, however they do not post directly but give you a reminder instead. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Posts frequently fail and there is always some error coming up. I also get annoyed that you cannot post to more than one platform at once and have to redo each platform. It also often glitches and jumps my cursor so I end up deleting things I don't want to delete Review collected by and hosted on G2.com.

Lauren R.
LR
Operations Coordinator (Volunteer)
Small-Business (50 or fewer emp.)
"Great social media scheduling tool"
What do you like best about Buffer?

Allowed me to schedule social media posts for multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

The preview displayed in Buffer did not always match what was published on the social media websites. Review collected by and hosted on G2.com.

Devyani S.
DS
Customer Relations Executive
Small-Business (50 or fewer emp.)
"Easy to use social media management tool for small digital agency"
What do you like best about Buffer?

I loved their freemium plan where I can try them without any time constraints with a single media account. Also, they got a pretty good automated scheduling feature for planning ahead for your monthly social media post calendar

Their dashboard is very easy to understand helps me identify daily post metrics at one place without going to their specific social media accounts. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

They add masks on links in captions of posts that makes me annoying as it makes fo9llowers confused whether they are clicking on the right link or not.

Also, their price is not that affordable even if they provide pretty good features but they sometimes fail their promises. Their scheduling toll sometimes reschedule itself some posts that make my campaigns mismatch on the ground. Review collected by and hosted on G2.com.

Joel R.
JR
Customer Service Clerk
Small-Business (50 or fewer emp.)
"Even the free access has plenty for small businesses"
What do you like best about Buffer?

The new beta calendar option let me easily move my posts around. It is visually okay. The features are easy to use and easy learning. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

The set up for time of posting is clunky and there is some premium features that should be free, as you see them in the calendar but not in other pages. Review collected by and hosted on G2.com.

Kshitij T.
KT
Software Developer
Small-Business (50 or fewer emp.)
"Amazing tool for Social media Promotion."
What do you like best about Buffer?

Buffer is an amazing tool for anyone looking to expand their social media reach truly. The Price point is very affordable and the interface is intuitive, even a beginner can figure out. Buffer makes it easy to post content Quickly without having to post manually. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

The biggest issue with them is they dont provide bitly link shortner from their free plan. While posting content on Social media my work required Links and social media such as twitter restrict characters to post then it might had helped. Review collected by and hosted on G2.com.

Questions about Buffer? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity 4 months ago

What is Buffer used for?

Verified User
G2
Verified User
Last activity over 4 years ago

Will you ever add an approval process to Buffer?

Pricing Options

Pricing provided by Buffer.

Free

Free

Essentials

Starting at $6.00
Per Month

Team

Starting at $12.00
Per Month
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Buffer Features
Social Analytics
Social Publishing
Campaign Optimization
Content Calendar
Content Library
Shared Inbox
Multi-step Planning
Proactive Assistance
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