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Bruin Reviews & Product Details

shoeb a.
SA
Junior Network Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bruin?

Bruin portal is a ticketing tool which can auto generate tickets when we integrate with any monitoring tool like Orchestrator, where any event is generated we can make that trigger a ticket in Bruin portal with assigned people to work on them. Review collected by and hosted on G2.com.

What do you dislike about Bruin?

Bruin sometimes fails to send out an email when there is an update in the Bruin ticket, also the portal is slow when compared to others. Should've been better UI so that it would be easy to followup or create a new ticket in the portal. Review collected by and hosted on G2.com.

Recommendations to others considering Bruin:

If affordable and having an upgraded environment then Bruin would be recommended for the automation of the incident reports. Review collected by and hosted on G2.com.

What problems is Bruin solving and how is that benefiting you?

We can maintain an inventory as well which woud help in creating a ticket based on the device id in the inventory. We can have the history of the tickets as well for the particular asset id. Review collected by and hosted on G2.com.

Bruin Overview

What is Bruin?

Bruin is a mobile device management software that provides detailed insight into phone, data and software expenditures across vendors.

Bruin Details
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Product Description

Bruin is a mobile device management software that provides detailed insight into phone, data and software expenditures across vendors.


Seller Details
Year Founded
2013
HQ Location
New York, US
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®

Recent Bruin Reviews

SG
ShriRam g.Mid-Market (51-1000 emp.)
4.5 out of 5
"One of the best financial tool for billing"
Bruin makes the telecommunication billing easy. It helps in payment of bills timely , assists on the support tickets and also helps in saving on th...
Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Bruin Review"
One thing which I like most about bruin is it helps me to track finance in simple steps. The user attachment and look and feel is one which I like ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Ease of use"
The ability to use it easily is very awesome and a person can perfect his skill very easily
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4 out of 5 Total Reviews for Bruin

3.8 out of 5
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4 out of 5 Total Reviews for Bruin
3.8 out of 5
4 out of 5 Total Reviews for Bruin
3.8 out of 5
G2 reviews are authentic and verified.
SG
Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bruin?

Bruin makes the telecommunication billing easy. It helps in payment of bills timely , assists on the support tickets and also helps in saving on the bill by letting us know if there is any extra component in bill. Moreover it's paperless. Review collected by and hosted on G2.com.

What do you dislike about Bruin?

There is not much to dislike but they improve on the graphical interface part. The user can see more interactive charts and dashboard and more filters can be added to boost it's productivity. Review collected by and hosted on G2.com.

What problems is Bruin solving and how is that benefiting you?

We are reducing our infrastructure costs with the help of bruin. It also helps in finding out the extra costs that are sometime added in the bill and goes unnoticed. Review collected by and hosted on G2.com.

Verified User in Real Estate
IR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bruin?

One thing which I like most about bruin is it helps me to track finance in simple steps. The user attachment and look and feel is one which I like most about it. Review collected by and hosted on G2.com.

What do you dislike about Bruin?

Employee profile management is one thing which I didn't like in this product. Because it's noy managed properly. Review collected by and hosted on G2.com.

Recommendations to others considering Bruin:

I would tecommend users to use bruin, if they want to mange vendor cost dealing with telecommunications. Review collected by and hosted on G2.com.

What problems is Bruin solving and how is that benefiting you?

Currenty we are trying to track vendor cost for telecommunication part using this as well as looking forward to manage finances wisely. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bruin?

Its easy to use and excellent support which claim to do migration in few days.

Cloud native support .

For end users it's like software as a service. Review collected by and hosted on G2.com.

What do you dislike about Bruin?

It's should extend or add more functionality like vendor social network connect, full track of ticketing system. Review collected by and hosted on G2.com.

What problems is Bruin solving and how is that benefiting you?

I was working for one telecom client and some of my colleague are using it and they mention it really save their time in device management form ordering to support. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bruin?

The ability to use it easily is very awesome and a person can perfect his skill very easily Review collected by and hosted on G2.com.

What do you dislike about Bruin?

Their could have been more resources and an active community on stack overflow Review collected by and hosted on G2.com.

Recommendations to others considering Bruin:

Use it for managing operations, it works. Review collected by and hosted on G2.com.

What problems is Bruin solving and how is that benefiting you?

It's simple and way easy to simplify your finance and operations. It's so easy to migrate your current data imports Review collected by and hosted on G2.com.