Video Reviews
Experience with BrowserStack
Cross Browser and Mobile Testing
2,101 BrowserStack Reviews
Overall Review Sentiment for BrowserStack
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BrowserStack has truly been a savior for us as far as smooth cross-browser testing is concerned. The fact that it spans such a wide range of browsers and device types, coupled with its consistent performance makes it an invaluable tool we can’t live without. Add to this the ease with which it integrates into our CI/CD pipelines – really just made our workflow better! I wouldn’t hesitate in recommending it either! Review collected by and hosted on G2.com.
BrowserStack is quite expensive, especially for smaller teams. Setting up local testing also can be a bit tricky. Getting the virtualized testing environment to match exactly real devices definitely depends on having a good internet connection. Review collected by and hosted on G2.com.
The options on devices, full simulation testing, automating app testing and a whole host of tools to test functionality, performance and reliability of the mobile apps. There is good documentation on all features whithin browserstack which makes it easy to use. Review collected by and hosted on G2.com.
The free plan offers limited functionality, can be expensive if you are individual app developer.
Customer support is lacking at best. Review collected by and hosted on G2.com.
BrowserStack has helped us to test out the responsiveness testing and cross-browser testing. It is easy to test out different UI scenarios. Also, the addition of file injection is really handy Review collected by and hosted on G2.com.
The only thing that really irritates me is that if you are using VPN, then sometimes the device becomes unresponsive Review collected by and hosted on G2.com.
You have not to buy actual devices for your company to do the testing, and it will connect to DevOps to report a bug directly. Review collected by and hosted on G2.com.
No being able to use the camera, for some functions we need to use the camera and it is not possible. when using two devices together the screen shot is not working Review collected by and hosted on G2.com.
Having wide variety of devices, and having more test products like percy which makes test team to use single tool for all testing needs. Review collected by and hosted on G2.com.
I am using BrowserStack for the last one month,
1. Support is not that great, we are subscribed to Enterprise license and always getting support after 6 hours.
and we are looking for on call support. If I raise any issue today it will take couple of days to resolve after going back and forth in email. I would recommend BS should have on call support(for Enterprise license) and resolve the issue within 2-3hrs. Email support is not working personally in our project.
2. I was doing a POC for Apple/Google Pay after BS confimed will support both payments but in reality both payments not working It was very frustrating experience when you guys said something working and we paid for it then it is your responsibilty to make sure it works all time if you're not confident and not tested properly please dont launch the product. It is wasting our time.
3. Recently, I am not able to use Appium inspector using App Live product and that issue going back and forth now. It will take days for weeks to get resolved. Review collected by and hosted on G2.com.
The diversity of phone and tablet offerings.
The possibility to test on real devices.
The possibility to use one's local network for testing.
The possibility to have devTools. Review collected by and hosted on G2.com.
- The disconnections due to inactivity. (a bit too fast)
- The lags. Review collected by and hosted on G2.com.
Being able to change a lot of settings you can't on others in trial. Review collected by and hosted on G2.com.
You only get two minutes to test, just not enough time. Others give at least 5 minutes. Review collected by and hosted on G2.com.
My experience with a testing web platform that provides emulators was excellent. I particularly enjoyed the simplicity of automating mobile tests, highlighting its effectiveness and user-friendly interface. Review collected by and hosted on G2.com.
I found nothing to dislike about the website; it's incredibly predictive, easy to use, and highly useful. Review collected by and hosted on G2.com.
The ability to be able to pick different OS versions is very helpful in identifying an issue and having the dev console to debug. Other sites feel very limited and offer little for free tier. Review collected by and hosted on G2.com.
A lot of the times it takes BS quite a while to load up a selected device/OS, even though I do understand why, also sometimes the cache doesn't clear even when I log out. In terms of speed optimization here and solutions, that's a tough one from a technical standpoint. I'm not sure the tech you use to get it all setup and ready when launching so I couldn't speak on how to do it faster. Review collected by and hosted on G2.com.
