BrowserStack Reviews & Product Details

mainly use BrowserStack for writing and executing test cases, both functional and non functional. It helps me check whether the application is working properly across different browsers and devices.

I also use it to validate features, UI behavior and performance related scenarios. It is quite helpful when I need to ensure everything is working fine before deployment. Also I think there customer support is also very active. And easy to implementation such as you can easily upload the csv and it will convert it to test cases so basically Integration is easy. And I wanna increase the frequency to use it more often to write my test cases. Review collected by and hosted on G2.com.

the navigation sometimes feels confusing and all things look a bit congested, so it takes time to find the right options.

Because of that, using it is not always very smooth and can feel a little overwhelming at first. Review collected by and hosted on G2.com.

Access to more than 20000+ mobile devices for mobile app testing is one of the best feature I like Review collected by and hosted on G2.com.

Web view for test cases on single click sometimes make overwelming to work with test case especially if we have considerate amount of tests to manage. Had export issues where we dont have option to export specific fields like in TestRail. This seems important especially for reporting, since when we export all the test cases of a project (~10K+) we get a large file 25MB+ including all fields (ID, Scenarios, Steps etc) and it takes time to be downloaded from Browserstack.

In TestRail we had this option to select specific fields but it seems that this is not supported from Browserstack UI but only from API - if this is possible to be added later in UI Review collected by and hosted on G2.com.

1. Wide Range of Devices available for every category like Android, IOS & Windows Platform which makes it a very helpful tool to perform cross-browser, UI & Functional Testing.

2. Along with a good range of devices it also provides users an option to test on a particular version of OS for available devices which makes it very helpful to find version-specific bugs for cross-browser testing.

3. One of best feature I like the most is the change location feature: This feature makes geolocation testing much easier & helps to find our edge case bugs which are bound to happen in specific countries.

4. Additionally features like Dev tools make debugging much easier when we are working to debug something, especially on mobile devices.

5. Features like throttle speed & Able to customize resolution for desktops are also very helpful while performing UI testing & cross-browser testing.

6. It's a boon for MAC Book users since we can easily test our task on the Internet Explorer browser using BrowserStack. Review collected by and hosted on G2.com.

1. Sometimes it's very slow: When we load a mobile device due to some issue it gets stuck at the booting screen & we need to refresh the page to get it working. (Please note: it happens only sometimes and it's not a frequent issue).

2. More Models of different brands of Android Devices need to be added - Currently there are limited models of Android devices available which leads to the limited scope of testing for Android devices. Review collected by and hosted on G2.com.

BrowserStack is simply the most comprehensive testing infrastructure we've ever used. The sheer breadth of real devices, operating systems, and browser combinations available instantly is incredible. It has completely eliminated our need to maintain a costly and outdated internal device lab Review collected by and hosted on G2.com.

There are very few downsides, but occasionally, during peak hours, I've noticed a bit of latency when interacting with the real devices. The session startup times can sometimes take a little longer than expected when the platform is under heavy load. Additionally, while device availability is generally excellent, trying to access a highly specific, older device model during busy times can sometimes require a short wait. It’s a minor inconvenience in an otherwise stellar platform, but slight improvements to peak-hour performance and load times would make it perfect. Review collected by and hosted on G2.com.

I mainly use BrowserStack for testing websites across different browsers and real mobile devices during client projects. For example, while working on an e-commerce site, I used it to check how the layout behaves on Chrome, Safari, and Edge, as well as on iOS and Android devices.

It helps me catch issues like flexbox misalignment, spacing problems on smaller screens, and hover interactions that behave differently across browsers. I especially like the Live testing feature because I can quickly switch between devices without owning them physically.

Overall, it saves time and makes debugging much easier during development. Review collected by and hosted on G2.com.

One downside I’ve noticed is that the speed can sometimes be slow, especially during peak hours. Loading devices or switching sessions may take longer than expected, which can interrupt workflow slightly. Review collected by and hosted on G2.com.

I really appreciate how BrowserStack makes it easy to test browser compatibility across different devices without the need for us to own them. The ability to easily spin up real devices for any browser or device is fantastic. I find its simple UI makes testing with minimal effort a breeze. Testing with true devices is crucial for accuracy, which is better than using simulated browsers. Also, the initial setup was straightforward, and it was easy to add team members and guide them on how to use it. Review collected by and hosted on G2.com.

We had some trouble testing effectively in China due to overseas firewalls mainly making it difficult to determine if the cause was something we had with our application, if it was caused by the firewall in China, or something else. We worked through it but the experience could have been better. More clear guidance about the difference between testing in China vs other locations or maybe for any contract that has strict controls in its firewall would be helpful. Review collected by and hosted on G2.com.

I like BrowserStack for its wide range of real devices and browsers available instantly. Its fast, reliable testing and easy interface make debugging and testing much quicker. The live testing feature lets me interact with real devices to quickly find issues, and the screenshot feature helps me compare layouts across browsers and spot visual bugs easily. I also appreciate that the initial setup consists of very easy steps. Review collected by and hosted on G2.com.

Sometimes BrowserStack can be slow or laggy on certain devices or connections. I’d like BrowserStack to have faster device loading and more stable connections during live testing. Review collected by and hosted on G2.com.

It allows to use unbelievable device range and it is more easier for QA purposes.

It gives simple and ease implementation guide an it would be very helpful for beginners.

You can easily chat with them and get response within few hours and also they allow me extra free trial before go purchase a plan.

No downtimes at all. You can use any time in the day and also they allows users to see the downtimes.

When you go for a browserstack, you can definitely simplify your CI/CD integrations. Because they have easy integrations as well as you can save your VM's resource utilizations. Review collected by and hosted on G2.com.

When we purchase the plan, default parallel count is limited to 01. Review collected by and hosted on G2.com.

I find BrowserStack to be a reliable platform for cross-browser and real device testing with wide device/browser coverage. It integrates well with automation frameworks, making testing more efficient, and reduces our dependency on physical devices. I appreciate the easy automation integration and how it helps quickly identify issues. The real-time testing, easy setup, and fast execution are also very helpful. The initial setup was easy with clear documentation and smooth integration with the Robot Framework and CI/CD. Review collected by and hosted on G2.com.

I find some occasional session instability and limited reporting details could be improved. I think improving stability for long runs with better reconnect options and enhancing reporting with detailed logs, clear errors, and better debugging artifacts would help a lot. Review collected by and hosted on G2.com.

The platform makes it incredibly easy to run tests across a huge range of real mobile devices. I especially appreciate that it supports so many different testing frameworks and offers clear, easy-to-follow documentation, regardless of which programming language you prefer. Review collected by and hosted on G2.com.

The most frustrating limitation is how difficult it is to test integrated mobile wallet features like Apple Pay. For a professional-grade tool, I think support for payment gateways and native mobile wallets should be easier to access across all paid tiers, since this is a critical part of our modern checkout flows. Review collected by and hosted on G2.com.