BrowserStack

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4.4 out of 5 stars

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BrowserStack Demo - BrowserStack Automate
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BrowserStack Demo - BrowserStack Automate
BrowserStack Automate
BrowserStack Demo - BrowserStack Automate
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BrowserStack Demo - BrowserStack App Automate
BrowserStack Automate
BrowserStack Demo - BrowserStack App Automate
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BrowserStack Demo - BrowserStack App Automate
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BrowserStack Reviews (3,261)

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Reviews

BrowserStack Reviews (3,261)

View 2 Video Reviews
4.4
3,261 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise BrowserStack for its ease of use and real device access, which simplifies cross-browser and cross-device testing without the need for physical hardware. The platform's intuitive interface and quick setup allow teams to efficiently validate applications across various environments. However, some users note that performance can be slow during peak usage, which may impact testing speed.

Pros & Cons

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RJ
Microsoft Dynamics 365 CRM Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Simple and Efficient Way to Test Across Browsers and Devices."
What do you like best about BrowserStack?

Browserstack has been extremely valuable for validating web applications across browsers, devices, and operating system without the overhead of maintaining a physical device. It fits naturally into modern development workflows, especially when working with CI/CD pipelines and automated test suites.

The real-device cloud is a major advantage-being able to instantly test on actual iOS and Android devices helps catch real-world issues that emulators often miss, such as touch behavior, rendering differences, and performance incosistencies.

I also appreciate how smoothly it integrates with automation frameworks and supports parallel execution, which significantly reduces testing time. The UI is clean, sessions are easy to manage, and debugginh tools like logs, screenshots, and video recordings make issue tracing much more efficient. Overall, it helps maintain high quality release which keeping the process fast and reliable. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

What I dislike about BrowserStack is that sometimes it takes a little time to start or switch between devices. But this is okay because it is working with real devices.

Overall, it's a small issue and does not affect my work much. Review collected by and hosted on G2.com.

David H.
DH
Small-Business (50 or fewer emp.)
"Effortless Debugging with BrowserStack"
What do you like best about BrowserStack?

I find BrowserStack to be a great tool for debugging website experiences. Being able to use different devices from iPhones to tablets and desktops is really helpful for handling problems that can't be replicated on our machines. We often ask clients about their OS and browser stack to recreate issues, which BrowserStack accommodates effectively. It's incredibly easy to use straight out of the box, which is a key feature I like. The setup was really easy, allowing us to get going quickly. The virtual aspect of it is great compared to desktop versions we've tried before. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

nothing. Review collected by and hosted on G2.com.

DP
Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Makes cross-browser testing way less painful."
What do you like best about BrowserStack?

Honestly, the biggest win is not having to manage any physical devices or browser setups. I can just log in and start testing on real devices and different browsers immediately.

In my day-to-day work, I often need to quickly verify features across multiple environments, and Browserstack makes that easy. Running tests in parallel saves a lot of time, and the Selenium integration fits nicely into our existing CI pipeline. Debugging is also easier with session recording and logs- especially when somethings breaks and you need to quickly figure out why.

It’s one of those tools that just removes a lot of friction from the workflow. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Sometimes sessions can be a bit slow or laggy, especially during busy times. I have also seen session drop occasionally, which can be annoying if you are in the middle of testing.

Pricing can be a concern too. It’s worth it if you use it properly, but for smaller teams it might feel a bit expensive. Review collected by and hosted on G2.com.

Keshav S.
KS
Lead QA Engineer
Real Estate
Small-Business (50 or fewer emp.)
"Essential for Cross-Browser Testing, Needs Performance Tweaks"
What do you like best about BrowserStack?

I use BrowserStack for cross-browser and real-device testing, which is great for validating UI consistency and ensuring compatibility across various browsers and devices. I like the real-device testing capability and how quickly I can spin up different browser/device combinations. This is especially useful for reproducing edge-case bugs and validating UI behavior that is hard to simulate locally. I appreciate how BrowserStack eliminates the need for maintaining an internal device lab and simplifies cross-browser testing. It allows me to debug issues specific to certain browser versions or devices, validate responsive behavior, and run regression checks in hard-to-replicate environments. I also enjoy how BrowserStack integrates well into existing QA workflows. Features like session recording, developer tools access, and the ability to quickly debug issues in specific environments are especially useful during regression testing. These features bring production-like environments closer to my development workflow, reducing the time spent reproducing and diagnosing cross-environment issues. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

One area where BrowserStack could improve is session performance and stability. At times, sessions can feel laggy, and reconnecting or restarting can interrupt workflow. Debugging can also be slightly slower compared to local environments, so optimizations around latency and faster session initialization would help. Reducing session startup time and making device/browser initialization more consistent would help avoid interruptions in the testing flow. It would also be useful to have better session recovery—so if a session drops, you can reconnect without losing all context. From a debugging perspective, more detailed logs around session failures or slowdowns (e.g., network latency, device load) would make it easier to understand what’s going wrong. Additionally, optimizing input responsiveness (typing, scrolling, interactions) would make remote sessions feel closer to local testing. Overall, improving reliability, faster reconnections, and better observability into session performance would significantly enhance the developer experience. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market (51-1000 emp.)
"Robust Testing Capabilities, Minor Performance Drawbacks"
What do you like best about BrowserStack?

I use BrowserStack for cross-browser and cross-device testing. It provides a variety of devices and browsers to verify that our application is free from UI issues, which gives me confidence as a QA to pass tickets. I appreciate having access to all the latest devices and browsers for conducting UI testing. The initial setup was really easy, as it only required credentials to use. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Sometimes it gets stuck when opening links, and most of the time it feels slow. When I try to view a web page across multiple devices, I don’t see an option to close a specific device so I can add another one. Also, I can’t drag left or right to navigate the way I expect. Review collected by and hosted on G2.com.

JK
Enterprise (> 1000 emp.)
"Essential for Cross-Device QA Testing"
What do you like best about BrowserStack?

I find BrowserStack easy to use, especially since it runs on real devices and even shows the hardware info. I appreciate the ease of switching to any OS or browser, and the initial setup was straightforward with just setting up an account and going. It's also incredibly valuable for testing multiple devices to ensure websites meet QA needs. It's particularly handy for testing specific issues that users report, like with an iPhone 16 on Safari, without needing to have the actual device. Running in Citrix is a great experience. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

sometimes network connection is buggy over VPN, especially if QA is offshore Review collected by and hosted on G2.com.

TS
Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Simple and Trustworthy Tool for Testing Across Browsers"
What do you like best about BrowserStack?

What I like best about Browserstack is how practical and time-saving it is in real work. I can instantly test my application on different browsers like Chrome, Firefox, Safari, and Edge, and also on real mobile devices without installing anything. This is very useful when I need to quickly check if a feature is working properly across multiple environments.

In daily work, it helps me reproduce issues easily. For example, if a bug appears only on a specific browser or device, I can directly open that setup in Browserstack and debug it. I can also test responsiveness and UI behavior on different screen sizes, which is very helpful.

Another thing I like is that it supports both manual testing and automation. So I can run quick manual checks as well as automated tests in the same platform. This makes the overall testing process faster, more reliable, and well organized. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

What I dislike about Browserstack is that sometimes starting a session or switching between devices can take a little time. But this is understandable because it is working with real devices in the cloud.

In a practical sense, it's a small trade-off for the convenience it provides. Overall, it still helps me save much more time compared to setting up and managing devices manually. Review collected by and hosted on G2.com.

Arjun M.
AM
Associated Software Development Engineer
Mid-Market (51-1000 emp.)
"Effortless Cross-Device Testing with the Latest Phone Models"
What do you like best about BrowserStack?

The best thing about BrowserStack is how easy it is to switch between different types of devices. It makes it simple for me to test both my mobile and web applications across a wide range of devices. They also have newer models of different phones available, which helps me confirm that my application is working properly on the latest devices as well. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Under heavy load, the session sometimes crashes, which leads to a poor experience. The UI can also lag when testing demanding applications, especially on older models. Review collected by and hosted on G2.com.

Gaurav M.
GM
frontend developer
Enterprise (> 1000 emp.)
"Cross-Device Mastery with BrowserStack"
What do you like best about BrowserStack?

I really like BrowserStack for cross-device testing. It's great that I can test all the devices that are available without needing to go to a physical device, which is super convenient. I can test the responsiveness of my projects on different mobile and glass screen devices. I often only have one or two devices during development, so it's crucial to ensure things work across various browsers and devices. I rely on BrowserStack for that. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

So sometimes, it happens that when testing on local devices, especially when the website is not live or is in a dev environment, it's difficult to test with browsers on BrowserStack. There are extensions available to help with this, but they're not working all the time. I think this is one aspect where BrowserStack can improve. Review collected by and hosted on G2.com.

Ameer A.
AA
Salesforce Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy, Reliable Cross-Browser Testing with a Huge Range of Real Devices"
What do you like best about BrowserStack?

BrowserStack makes cross-browser and cross-device testing very easy without needing physical devices. I like the wide range of real browsers and devices it provides, which helps catch UI and compatibility issues early. The platform is simple to use, reliable, and saves a lot of setup time for testing across different environments. Live testing and debugging feel smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Sometimes the sessions can feel slightly slow, especially when testing on older devices or during peak usage hours. Pricing can also be a bit high for small teams. In a few cases, browser or device sessions disconnect unexpectedly, which can interrupt testing and require restarting the session. Review collected by and hosted on G2.com.

Questions about BrowserStack? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity 6 months ago

What is Bird Eats Bug used for?

Lauri O.
LO
Lauri Ojansivu
Last activity about 3 years ago

More browsers?

Pricing Options

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$0.00
1 user plan

Live - Desktop

$29.00
1 user plan/ month (billed annually)

Live - Desktop & Mobile

$39.00
1 user plan/month (billed annually)
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