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BrowserStack Overview

What is BrowserStack?

BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale, and optimize testing. BrowserStack is used by teams and organizations of all sizes - whether testing manually, starting test automation, or scaling automation. Over 50,000 customers, including Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web & mobile apps. We help them: - Expand test coverage with cross-browser, real device, accessibility, and visual testing. - Scale test automation with BrowserStack's leading cross-browser & real device cloud and test observability. - Centralise and scale testing processes with test management. - Unlock testing & quality insights. Our Products: Live - Manual cross-browser testing App Live - Manual real-device testing Automate - Browser automation grid App Automate - Real device automation cloud Percy - Automated visual testing and review Low code automation - Test automation without coding Accessibility Testing - Test WCAG and ADA compliance Test Management - Unify and track all test cases Test Observability - Test debugging & insights

BrowserStack Details
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Product Description

BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack powers over a billion tests a year and over 50,000 customers, including Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web & mobile apps.

How do you position yourself against your competitors?

- Superior performance and lower latency powered by 19 data centers across 13 global locations.

- Reliable support and service driven by 99.9% uptime and 6-hour committed response time.

- Instant access to the best-in-class infrastructure of real devices.


Seller Details
Company Website
Year Founded
2011
HQ Location
Dublin, Dublin
Twitter
@browserstack
11,489 Twitter followers
LinkedIn® Page
www.linkedin.com
1,395 employees on LinkedIn®
Description

BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability.

BrowserStack powers over a billion tests a year and over 50,000 customers, including Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web & mobile apps


SL
Overview Provided by:

Recent BrowserStack Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Low Code automation via Browser Stack"
1. Low code automation 2. Converting manual test scripts to automation test script 3. Involve AI wherever possible
RN
Ravi N.Small-Business (50 or fewer emp.)
3.5 out of 5
"A Reliable Cross-Browser Testing Companion"
What I like best about BrowserStack is the instant access to real devices and browsers for reliable cross-platform testing. It integrates smoothly ...
NM
Nirali M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very helpful for the testers"
Cross-browser testing approach. Devices availbility. Customer support
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2,144 out of 2,145 Total Reviews for BrowserStack

4.5 out of 5
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2,144 out of 2,145 Total Reviews for BrowserStack
4.5 out of 5
2,144 out of 2,145 Total Reviews for BrowserStack
4.5 out of 5

BrowserStack Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BrowserStackQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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NM
QA Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about BrowserStack?

Cross-browser testing approach.

Devices availbility.

Customer support Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

desktop app is not fully functional.

Integration and bug reporting Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

Testing various browsers, various OS and geo-locations helps most.

Saves Time & Effort – No need to maintain a local testing setup; testing can be done instantly on cloud-based browsers and devices.

Increases Test Coverage – Ensures applications work across a broader range of devices and browsers, reducing the risk of compatibility issues.

Enhances User Experience – By catching and fixing issues before release, it leads to a smoother experience for end users.

Improves Team Efficiency – Developers and testers can focus on building and shipping high-quality software without infrastructure worries.

Cost-Effective – Avoids the need to purchase and manage physical devices for testing. Review collected by and hosted on G2.com.

JP
Owner/Operator
Mining & Metals
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrowserStack?

I like how it gives you multiple options on different browsers that you can test out different models of phones different just overall the different trials you can perform makes you get a better understanding of the differences between products and browsers software when you're putting a team together to work say like in the mining field like I am a mining prospector it would be good if everybody could easily integrate to the system that you want to use for your company

What do you dislike about BrowserStack?*

Has always because I'm a business owner and I try to save money and make money I wish everything could be free but it can't be so there's not much to dislike

A few things to consider in your review:

Ease of U Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Has always because I'm a business owner and I try to save money and make money I wish everything could be free but it can't be so there's not much to dislike Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

It's solving my biggest Dilemma on which software to stick with if I had operating system if I want to stick with iOS and Mac or if I want to stick with Google and Android so far it would seem that I would like to stick with the iMac and IOS operating systems Review collected by and hosted on G2.com.

AD
Lead Software Engineer
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about BrowserStack?

BrowserStack is the best cloud device farm with over 20,000 devices across various OS versions. It also supports mobile devices with SIM, features like network throttling, intercepting mobile API calls, dual device comparison, and parallel execution for automation scripts. BS also supports most of the automation frameworks for both mobile and web applications. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Sometimes while testing on iPhones, devices get freeze Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

BrowserStack has been instrumental in eliminating the need to maintain physical device farms in the office. Instead, we leverage BrowserStack’s extensive cloud-based device farm, which provides access to multiple OS versions and the latest devices. The Mobile API inspection feature has been a game-changer for debugging production issues efficiently. Additionally, the platform enables parallel execution of automation scripts and provides comprehensive performance metrics, significantly enhancing our testing efficiency and accuracy. Review collected by and hosted on G2.com.

AJ
Fullstack developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrowserStack?

What truly sets BrowserStack apart is its immediate access to a vast array of real devices and browsers. It empowers you to conduct thorough, real-world testing, ensuring your website or app operates flawlessly across every platform—something that those still clinging to outdated emulators can only dream of. Its sleek, intuitive interface and remarkably responsive support make even the most technologically challenged feel like a pro. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Despite its impressive capabilities, BrowserStack isn’t without its quirks. There are occasional instances of lag during live testing sessions, which can interrupt your otherwise smooth workflow. Moreover, while the premium pricing reflects its top-notch features, it might come off as a bit steep for smaller teams or individual developers who haven’t yet caught up with the pace of true innovation. Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

BrowserStack effectively eliminates the hassle of maintaining a physical device lab—something that, frankly, many still struggle with. It tackles device fragmentation head-on by providing instant access to a diverse range of real devices and browser environments. This means I catch compatibility issues early, drastically reduce debugging time, and accelerate deployment cycles, ultimately ensuring my applications perform flawlessly in the wild. Review collected by and hosted on G2.com.

AS
SDET
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BrowserStack?

Browserstack has a lot of feature under one roof. I am using App Automation, Web Automation. I love its assisted test feature underAccessibility Testing. With the help of this I can now configure elements in the webpage whether it is accessible with keyboard or mouse and based on that configuration it run the test.

Here, in Accessibility Testing we can use other feature to monitor our website such as Page Speed, Parsing etc Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

I am not able to use a very popular framework for accessibility testing which is Lighthouse in Accessibility Testing as it is not supported by Browserstack Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

We are benefitted by browserstack in many categories such as Manual Testing, Automation testing, Bug reporting etc. Particulary, I am using Accessibility to monitor the web page and UI of the website. Here, with the help of Browserstack we are running daily automated test to monitor the website speed, performance and accessibility. Review collected by and hosted on G2.com.

JB
President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrowserStack?

The ability to test browsers as well as applications in one system is amazing. It makes testing on IOS Android and Windows as easy as just selecting a browser. I can now have anyone on my team go to BrowserStack and test any of our products. Their customer support and technical support staff are amazing and quick to answer any questions. This will definitely become a permanent fixture in our development process. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

So far I haven't found anything that I disliked and my team has not came to me with any either. Thank you for a great easy to use product. Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

By using BrowserStack it is allowing us more time in the development and testing phases, as we don't have to take the time to setup physical equipment for each and every test. Review collected by and hosted on G2.com.

MR
Developer
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BrowserStack?

I did not know about BrowserStack before December 2024.In December I was working with one of my projects and that momemnt I required a Macbook urgently but I tried to find out alternative system to use macbook instead of buy it. After that I searched on google and at last I found Browserstack.It is really reliable, faster, low at cost , unbelivable and limitless features. I found it very usefull for my work.The support team is very friendly and they response faster than others. When I used it it was working smoothly even I use it daily for speed up my work . If I say shortly , it is really awsome with easy integration and implementaion function even a little boy can easily use it like selecting operating system, browser, version etc. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

I think Browserstack should run discounts camping for more growth and reach out the people. And it should include more payment gateways so that everyone can afford it easily. Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

I was testing a software in Macbook as I have no Macbook I used Browserstack to get a Macbook environment. It saved my money as well as my time. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrowserStack?

As a QA Engineer, I can quickly test across multiple browser and devices without complex setup and it has user friendly interface and helps me thoroughly in test coverage. and it is easy to use anyone without prior experience and use the browser stack and use its features. due to lack of physical device we are using browser stack regularly for our testing purpose. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Many a times while using cross browser feature of app live the device/browser becomes unresponsive and lags due to this need to restart the session again. Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

It save us lot of times for testing as it let us do testing on various mobile device and different browsers with different version. many a times some bugs occur in specific device so with the help of browser stack we are verifying it with that device across different browser which help us to identify the issue reoccurrence rate. Review collected by and hosted on G2.com.

BP
SDET QA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BrowserStack?

We get a lot of device to execute our test suite based on our choice and requirement.

In App Automate, we get a feature of self healing with the help of AI which helps flaky test to heal and re run by correcting the test script of UI Automation. This doesn't limited to any one framework but works with all frameworks like Selenium, Puppeteer etc Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

I do not have any dislike about BrowserStack. But there is chance of improvisation in the devtool in the App and Live feature Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

Our team is completly using its App Automate feature to execute Mobile App Automation test Suite. In BrowserStack we get a lot of feature which makes our testing easy and efficient in a similar cost from its competitor Review collected by and hosted on G2.com.

JQ
System Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BrowserStack?

I love Browserstack because it is a famous web development and testing platform that offers numerous benefits like Cross-Browser Testing, from different browser,versions and devices, real device cloud whuch can be access real android and ios devices for authentic mobile testing, responsive design testing which ensure seamless website rendering across different sizes of devices and lastly the automated testing which is integrated with popular frameworks like selenium, appium and cypress Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

what i dont like with browserstack is the inconsistent performance , which it is slow loading, laggy interactions or worst is crashing and alos the inaccurate rendering which some websites may not render exactly as they do. Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

For me BrowserStack solves a lot for me like cross-browser compatibility, manual testing inefficiencies, device and browser fragmentation, testing infrastructure cost and lastly the slow testing cycles which in the other hand it benefit me alot since it improves website compatibility, faster time to market, enhanced user experience and scalability. Review collected by and hosted on G2.com.