Bright Data Reviews (336)

Reviews

Bright Data Reviews (336)

4.7
336 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Bright Data for its outstanding support and ease of use, highlighting the responsive customer service that quickly resolves issues and the intuitive interface that simplifies data collection. Many appreciate the platform's ability to handle complex scraping tasks efficiently, although some note that the pricing can be steep for smaller teams. Overall, it is regarded as a reliable solution for web data extraction.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Jose A.
JA
Jose A.
Small-Business (50 or fewer emp.)
"Perfect Data Solution for Academic Research"
5/5
What do you like best about Bright Data?

I use Bright Data to collect information on firm strategies related to job postings. I find it extremely valuable because it provides data that's hard to obtain otherwise, highly reducing my workload by not having to create a web scraper from scratch. I like that the datasets are already set up and searchable. I also appreciate that Bright Data has AI features for filtering, which makes initial data overview processes much faster and more efficient. The DeepLook feature is great for taking an in-depth look at data varieties. Additionally, the scale of the data is impressive, helping to measure phenomena not easily captured by traditional surveys. I find the initial setup to be super easy and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

No dislikes Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Bright Data’s Versatile Tools and Easy UI Facilitate Research"
4.5/5
What do you like best about Bright Data?

Bright Data offers a variety of tools that help with a wide range of challenges. We’ve found that when we run into an unexpected problem, Bright Data already has a tool or resource that can address it directly. The UI is also easy to use, and there are plenty of guides that walk us through using new tools or approaches we may not have tried before. The customer service has also been great. Our questions are answered promptly and fully, and our representative is easy to talk with. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

Sometimes it’s hard to know which tool or process is the best solution for a given challenge, because there’s so much to sort through. In many cases, several tools could address our problem, but we don’t really know the most effective route until we’ve tried a couple of options. There are plenty of guides on how to use the tools, but there’s much less guidance on choosing the right tool in the first place. Additionally, when downloading a large snapshot it will ask you to try again in 10 seconds but in reality you will need to wait 30 minutes or more to download the snapshot. A better time estimate or an actual timer of when the snapshot is ready would be appreciated. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Bright Data Experience"
4.5/5
What do you like best about Bright Data?

- Ease of use even for non-technical users

- Amount of readily available data sets and scrapers

- Plenty of useful documentation to refer back to

- Clear understanding of used credits and costs per run

- Ability to have both production and development environments and a great useful feature that asks you to note done the changes implemented in each new scraper iteration

- Easy of connecting it with our tech stack like n8n Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

I wouldn't call it a big downside, but the AI builder of a custom scraper wasn't super useful and I had to use other tools to build the code itself and refine it. Review collected by and hosted on G2.com.

RL
Rob L.
Enterprise (> 1000 emp.)
"Top-Tier Proxy Solution with Exceptional Integration for Education"
5/5
What do you like best about Bright Data?

I appreciate Bright Data for providing many different levels of solutions and using the latest technologies. It's nice that students can scrape in JavaScript or work from Python with Scrapy or Selenium, which can be set up conveniently. The Bright Data proxy manager offers great insights into the scraping process when used locally. The team is very enthusiastic and charming, frequently providing guest lectures from business and technical perspectives, and they brainstorm relevant research ideas with us. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

It's quite expensive to use. Review collected by and hosted on G2.com.

Anton K.
AK
Anton K.
Chief marketing officer
Small-Business (50 or fewer emp.)
"Effortless Web Scraping with Unmatched Accuracy"
5/5
What do you like best about Bright Data?

I really like that Bright Data has a much lower error rate compared to other solutions available. They keep up with trends well by developing new features like MCP, which seems promising. Their AI functionality is really helpful for building automations and they make it easy for non-techy people like me to get into web scraping easier. It’s great that they've lowered the barrier for using their service. The price is also at a good level, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

As long as the error volumes are low and the price is affordable, it's totally fine to live with. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy-to-Use APIs, Straightforward Setup, and Outstanding Support"
5/5
What do you like best about Bright Data?

The APIs are easy to use, and the platform is straightforward to set up. It’s also simple to manage and monitor infrastructure day to day. On top of that, the support staff are very friendly, responsive, and helpful whenever I need assistance. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

The most valuable resources are closely guarded, so users have to provide additional details about their organization and use case before they can access them. That extra hoop can be a bit of a hassle, but it ultimately feels like a small price to pay for the assurance that shared resources aren’t tainted by other users. Review collected by and hosted on G2.com.

Maja J.
MJ
Maja J.
Mid-Market (51-1000 emp.)
"Flawless Proxy Services with Exceptional Support"
5/5
What do you like best about Bright Data?

I really appreciate Bright Data for its quality and stability of service, which keeps everything running smoothly. I also like the outstanding quality of their ServiceDesk, as I've always received quality responses, no matter how complex my questions were. The proxy services and remote browsers are a big help in scraping websites with strong anti-bot detection. Setting up Bright Data was very easy, which added to its appeal. I use Bright Data for website scraping and as a provider of proxy services. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

Nothing for now. Review collected by and hosted on G2.com.

Shai G.
SG
Shai G.
Small-Business (50 or fewer emp.)
"Effortless Data Enrichment with Stellar Support"
5/5
What do you like best about Bright Data?

I used Bright Data to enrich a large dataset of user profiles, and it allowed our team to have better insights on our users and provide a better offering. It's super easy and fast to get results, and they have a great CX team for any questions we had. We're a non-technical team, so the ability to get what we needed quickly and return to focusing on our core offering was awesome. The initial setup was incredibly easy with a super intuitive no-code setup. I would rate Bright Data a 10 out of 10 for recommending it to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

Nothing Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Enterprise (> 1000 emp.)
"Legal services accessibility across U.S. metropolitan areas"
5/5
What do you like best about Bright Data?

I really value the ongoing support from Dani, the Academy Partnership Manager, who has been consistently helpful, responsive, and easy to work with. I also appreciate that Bright Data was able to provide exactly the data I needed, which made my research possible in the first place. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

My only suggestion is to offer more support from data scientists, especially around data cleaning and formatting. I handled that part on my own this time, and having that level of assistance available would make the overall experience even better. Review collected by and hosted on G2.com.

Anthony O.
AO
Anthony O.
Senior Systems Engineer
Small-Business (50 or fewer emp.)
"Effortless Integration with Outstanding Support"
5/5
What do you like best about Bright Data?

I love how easy Bright Data is to use; it's truly plug and play. The customer support is fantastic—they're super responsive and involved, which is so helpful when issues come up. It's especially valuable that we're not blocked by proxy issues for too long, allowing our B2B SaaS platform to scale effortlessly. As a seasoned developer, I can confidently say that the setup was very easy, and even less technical users would be able to integrate it with ease. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

Honestly, it's still early days but currently, they're top tier Review collected by and hosted on G2.com.