Support. Very fast and have a lot of knowledge of the product. They solved all my doubts Review collected by and hosted on G2.com.
None, everything was solved. Love the documentation as well Review collected by and hosted on G2.com.
Support. Very fast and have a lot of knowledge of the product. They solved all my doubts Review collected by and hosted on G2.com.
None, everything was solved. Love the documentation as well Review collected by and hosted on G2.com.
The top feature of Bright Data is how reliable, real time data I can retrieve without having to deal with things like IP blocks. With the large proxy network I can gather valuable data from diverse website without any issue. We like it because it works well with our analysis software and we can collect and use the data for research and business intelligence. All the flexibility that the platform brings is invaluable as it allows us to get the insights we need that much faster and better. Review collected by and hosted on G2.com.
The bigguest issue I have with Bright Data is it has a little high priced for smaller teams or companies with less budgets. Setting up can also be tough for people who do not know what the data scraping tools look like. The documentation is good, but it's all still learning curve, so sometimes it drags down things you wanted to implement. Moreover, the platform fails occasionally to achieve acceptable performance with quite large datasets by slowing the speed and reliability of data retrieval. Review collected by and hosted on G2.com.

It works well and it is easy to start using it Review collected by and hosted on G2.com.
Some features were too complicated to understand if they were present or not.
The company's staff was very helpful, so maybe it was my fault Review collected by and hosted on G2.com.

Bright Data provided and advised me on the most efficient data collection solution in terms of both speed and cost. The support was very enthusiastic and dedicated. Review collected by and hosted on G2.com.
Nothing to complain about, Could be an even earlier response. Review collected by and hosted on G2.com.
The way Bright Data updates data multiple times a day to keep everything accurate and reliable is what I especially like about it. That's because the sheer amount of proxies can be used to proxy various information concurrently. Over time we've scaled our operations on its ability to handle millions of requests per day, whether tracking competitor prices across regions, or anything else. The biggest value of this, I think, is that it is a simple, dependable, solution to ensuring that we have consistency in our data workflows. Review collected by and hosted on G2.com.
A disadvantage of Bright Data is its slowness to respond during heavy traffic peaks, which interrupt us. That said, it’s also a little overwhelming at first, only adding more features to a tool we can't focus on what's always most important: the key features we need to utilize. Some times this has delayed the important competitor analysis, which affects timing of decision making and our response to market changes on a couple of occasions. Review collected by and hosted on G2.com.
One great aspect of Bright Data is the variety of data collection options it offer. There are a marketplace for existing datasets, a scraper API, and the IDE scraper, providing significant flexibility for our data collection tasks. I’m also impressed by their support team. No matter it’s a billing issue or a technical problem, they respond and resolve things quickly. Review collected by and hosted on G2.com.
It takes some time to get familiar with the IDE scraper, but overall I’m satisfied given its effectiveness. Review collected by and hosted on G2.com.
As a researcher at an academic institution, I’ve found Bright Data to be an incredibly useful tool for collecting high-quality web data. I used it to gather LinkedIn data for one of my research projects, and the platform was intuitive, flexible, and made it super easy to filter and find exactly what I needed. The variety of export options was also a big plus.
If you’re an academic—especially in the social sciences—Bright Data is a great resource for accessing different types of web data that can be applied in many research contexts. Several of my colleagues have also used it for their projects, and they’ve had similarly positive experiences.
On top of that, the support team and account managers are fantastic—super responsive and quick to resolve any issues. Overall, Bright Data has been a game-changer for my research, and I’d highly recommend it! Review collected by and hosted on G2.com.
The only caveat I had is that some observations got lost in the process of initial export, but the support team quickly resolved the issue. Review collected by and hosted on G2.com.
Highly reliable service with an extensive network of proxies (both datacenter and residential) and different tools to make web scraping more easy and scalable. Services easy to integrate into any existing pipeline (at least using Python, which is what my experience is limited to). It just works with minimal hassle. Review collected by and hosted on G2.com.
If I had to mention anything, Bright Data could be more (proactively) transparent about processing of user data, such as in the requirement to share passport/id card information when applying for residential proxies. Review collected by and hosted on G2.com.

Bright Data's products scratch an evident itch: collecting social media platforms' data has been made very hard in practice, despite legislation that makes it mandatory in many geographies.
Many platforms don't have APIs, third party Python libraries are usually not available, reliable or scalable. This left the research community trying to access social media data at scale with the need to reinvent the wheel for every new social media-related project. Bright Data has proven a fantastic answer to this issue. Review collected by and hosted on G2.com.
So far, nothing ! Being able to access posts that are behind log-in walls would be appreciated but I understand it might not be legally possible. Review collected by and hosted on G2.com.
I’ve been using Bright Data’s web scraping API and Web Scraper IDE for almost a year, and I couldn’t be more impressed with the experience. The ease of use of the web scraping API is truly remarkable. Even if you’re not a seasoned developer, you’ll find setting up and extracting data incredibly straightforward. The documentation is clear and comprehensive, making the whole process smooth and hassle-free.
The Web Scraper IDE's flexibility and customizability are standout features. It allows you to tailor your scraping projects to meet specific needs, no matter how complex they might be. The intuitive interface and powerful tools make creating, modifying, and managing your scraping tasks easy.
What truly sets Bright Data apart is their super professional support team. Their prompt, knowledgeable, and genuinely helpful support has been invaluable whenever I’ve encountered an issue or had a question. The account managers are not just there to assist; they act as real partners in your data extraction journey, providing valuable insights and support to ensure your success.
Overall, Bright Data’s web scraping solutions have exceeded my expectations in every way. Highly recommended for anyone looking for a reliable, user-friendly, and highly customizable web scraping solution. Review collected by and hosted on G2.com.
Previous versions of the documentation did not provide clear enough examples, but this was fixed some time ago. Review collected by and hosted on G2.com.
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