Bright Data Reviews & Product Details

I truly appreciate the user-friendly interface and platform. It's incredibly easy to work with, and the team consistently introduces new features and innovations to meet evolving needs and enhance the user experience.

The customer service is excellent. The account managers are not only helpful and polite but are also committed to quickly and effectively solving any issues that arise. The datasets themselves are rich and fascinating, offering a great deal of value. Review collected by and hosted on G2.com.

My main frustrations are with the platform's session management. The timeout period for a session is quite short, which can be inconvenient. Additionally, logging into the platform using a code doesn't always work smoothly or reliably.

Like with any web-based platform, occasional bugs appear in datasets and their exports, as well as in the purchasing process. However, these issues are usually resolved by simply updating the browser session. Review collected by and hosted on G2.com.

We've written many spiders, but after using BD for the past year on a few sites, we will choose them whenever it is possible to extract the data we need using their service.

We've run into a variety of issues over that year and they have all been addressed - most of them promptly. Enhancements to the extracted data or to the scope of data to be extracted have also been implemented. The service is at least as reliable as the spiders we've built ourselves and using BD is both faster and more cost efficient. Review collected by and hosted on G2.com.

On my most recent problem reports, the fixes took about 9 days, which is a little longer than we'd like. In this case we were able to work around it with our customer, but if we could keep that down to a few days in the future, it would cause us less discomfort. Review collected by and hosted on G2.com.

I’ve been using Bright Data for the past year for a research report, and it has been incredibly helpful and indispensable in the process.

The proxy network was fast, reliable, and easy to integrate. Even though I don’t have experience with making API calls, the user interface is intuitive and simple to navigate, making the setup seamless.

It allowed me to gather the data I needed efficiently, and the various proxy options, worked perfectly for my needs and not only that but customer support is quick and helpful.

I highly recommend Bright Data and I will be continue using it for future projects for sure! Review collected by and hosted on G2.com.

I can't find any downsides to using Bright Data! Review collected by and hosted on G2.com.

Nothing, no human chat support or clear communication Review collected by and hosted on G2.com.

They have a very long set up process and do not work with people who want to use their products for management, this is not clear on their site and I had many connections issues before they told me I was not an acceptable customer Review collected by and hosted on G2.com.

Bright Data is rock-solid, but the real superpower is their support. I had a tricky issue and Shemi fixed it like a Christmas miracle 🎄 Fast replies, clear steps, problem solved. Review collected by and hosted on G2.com.

All is good, it's the best proxy provider! Review collected by and hosted on G2.com.

I am truly grateful to Bright Data for providing me with access to valuable data, particularly Glassdoor employee reviews, which were essential for my research. I greatly appreciate their great customer support, as they were always available to help when I had questions, which made the experience smooth and assured. Using Bright Data was a significant improvement for my team, helping us transition from a lot of manual work to utilizing their database seamlessly. The initial setup of Bright Data was straightforward, and validating the data quality was easy. Overall, my experience with Bright Data has been remarkable, and I would recommend it to a friend or colleague. Review collected by and hosted on G2.com.

There is nothing I disliked about Bright Data. Review collected by and hosted on G2.com.

I find Bright Data very easy to set up and get started with. The Playground feature is amazing. I appreciate that the customer support is responsive, knowledgeable, and quick to solve issues. Most other proxy sites are dummies, but Bright Data is legit. Review collected by and hosted on G2.com.

Restrictions on a few websites like YouTube. Review collected by and hosted on G2.com.

I like Bright Data for providing best in class service, with timely replies and accurate info. It helps me make decisions quickly and on time. The initial setup was easy, which added to a smooth experience. Review collected by and hosted on G2.com.

The pricing plans could be improved as they are currently more expensive than their peers. Review collected by and hosted on G2.com.

Bright Data delivers a robust, all-in-one platform for web data extraction, proxy management, and automated scraping at scale. The infrastructure supports over 150 million proxy IPs from 195 countries, offering extensive geo-targeting, session management, and rotation options.

The Web Scraper API and Scraping Browser provide programmatic and no-code access to structured web data, with built-in AI algorithms for data cleaning and structuring. The Web Unlocker tool effectively bypasses anti-bot mechanisms, ensuring high success rates even on challenging websites. Serverless functions and ready-made templates streamline the setup for common scraping tasks, reducing engineering overhead.

Bright Data maintains a strong focus on ethical and compliant data collection, with transparent consent processes for residential proxies and robust compliance with GDPR and CCPA regulations. The platform’s security and privacy measures, including ISO 27001 certification and proactive abuse prevention, are industry-leading. Review collected by and hosted on G2.com.

No negative factors or functions that I don't like Review collected by and hosted on G2.com.

Bright Data's tools have enabled us to gather social media data at scale. We have found that when we have questions, their customer service team responds quickly and is very helpful. Review collected by and hosted on G2.com.

Very little. It may be worth noting that some tools require data science skills. Review collected by and hosted on G2.com.