Brex Reviews (1,614)

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Brex Reviews (1,614)

View 1 Video Reviews
4.8
1,614 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Brex for its ease of use and intuitive interface, which simplifies expense management and makes tracking spending straightforward. The platform's ability to automate receipt uploads and provide real-time visibility into expenses is highly valued, saving users significant time. However, some users note that the mobile app can be sluggish at times.

Pros & Cons

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Abdulwaheed Y.
AY
Abdulwaheed Y.
Small-Business (50 or fewer emp.)
"Seamless Transfers and Reliable Support"
5/5
What do you like best about Brex?

I use Brex for both local and international transfers, and I find it reliable since transfers don't fail. The Vault feature is quite useful to save funds. I also value the ability to seamlessly pay international vendors through transfers and make payments internationally with the cards. The active customer service is great, as they are always available to assist, enhancing my experience. The initial setup was seamless, which made it easy to get started. Overall, Brex has fulfilled my needs. Review collected by and hosted on G2.com.

What do you dislike about Brex?

There are a few countries I'm unable to send money to from Brex and have to find other means. I'd like Brex to increase its country coverage Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad Brex is helping you manage both local and international payments reliably, and that features like Vault and our support team are making a difference. That’s exactly the experience we aim to deliver.

We also appreciate the feedback on country coverage. Expanding global reach is important, and insights like this help guide where we focus next.

Isaac Z.
IZ
Isaac Z.
Account Executive
Small-Business (50 or fewer emp.)
"Effortless Expense Management with Intuitive UX"
5/5
What do you like best about Brex?

I find Brex incredibly useful for business spending and expense reports. It's so easy to track spending against budgets and submit expense reports. What I like most is how extremely easy it is to learn, with a UX that is very intuitive. The process of submitting expenses is just so simple. Switching between different limits and checking my remaining budget is super simple. I also appreciate having my credit card information front and center, so when I'm buying a flight or something, I can just copy the information with a couple of clicks. The initial setup couldn't have been easier. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I have no negative feedback. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex makes it easy to track budgets, manage spend, and submit expenses with an intuitive experience. That simplicity and visibility are exactly what we aim to deliver.

It’s great to hear setup was smooth and everything is working well for you. Thanks again for sharing your experience with us!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"More Efficient Platform with a Simple Wallet and Convenient Receipt Capture"
5/5
What do you like best about Brex?

Brex is more efficient than our last platform. The online Wallet is very simple to use. I like being notified of any charges via text. And it's very convenient to add receipts on my PC and in the app. Review collected by and hosted on G2.com.

What do you dislike about Brex?

The only downside is waiting for the temporary pending charges to drop off before my expense report is due. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex is helping save you time with real-time transaction notifications, easy receipt uploads, and a seamless wallet experience. Features like virtual cards and a reliable app experience are exactly what we aim to deliver.

We also appreciate the feedback on pending charges. We understand how that can impact expense reporting timelines, and insights like this help us continue improving the experience.

Thanks again for sharing your experience with us!

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy Expense Management with Handy Text-to-Memo Notifications"
5/5
What do you like best about Brex?

Brex is a great tool for managing expenses across different accounts. It’s very easy to use, and the mobile app is especially user-friendly. My favorite feature is the text function: it sends me a text notification after each transaction, and I can reply with a memo that gets added to the charge. I used to handle my expenses at the end of the month, and by then it was hard to remember what each charge was for, so this makes staying on top of everything much easier. Review collected by and hosted on G2.com.

What do you dislike about Brex?

There is nothing I dislike so far. I've had a good experience using Brex. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex is helping make expense management easier, especially with features like text-based memos and a user-friendly mobile experience. Staying on top of expenses in real time is exactly what we aim to deliver.

It’s great to hear the platform is helping your team manage spend across different accounts and use cases. Thanks again for sharing your experience with us!

Jonathan P.
JP
Jonathan P.
Mid-Market (51-1000 emp.)
"Effortless and Quick Reimbursements with Brex"
5/5
What do you like best about Brex?

I like how Brex is quick and easy to use. I can just take a picture with my phone and submit the request, filling in a few fields like restaurants or marketing, and then get my reimbursement. It's been really easy. I also appreciate that I don't have to download or email anything. I just take a picture and it's done with fewer clicks and steps, making the whole process hassle-free. I haven't had any problems so far, even after submitting about 10 to 15 receipts, and it's been awesome. Review collected by and hosted on G2.com.

What do you dislike about Brex?

nothing so far Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the review. We’re glad Brex is making reimbursements quick and hassle-free, especially with easy receipt capture right from your phone. That simplicity and speed are exactly what we aim to deliver.

It’s great to hear everything has been working smoothly for you. Thanks again for sharing your experience with us!

Christopher W.
CW
Christopher W.
Vice President of Sales
Small-Business (50 or fewer emp.)
"Eases Expense Management with Seamless Usability"
5/5
What do you like best about Brex?

I find Brex easy to use, which is great for handling expenses for the company. The interface is user-friendly, making it simple to upload receipts and itemize my expenses. I like the expense portion, as it streamlines the expense report process and lets me add memos for better organization. Overall, it saves me time. Review collected by and hosted on G2.com.

What do you dislike about Brex?

nothing Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the review. We’re glad Brex is helping make expense management simple and saving you time with easy receipt uploads, itemization, and expense memos. Creating a user-friendly experience is exactly what we aim to deliver.

Rachel C.
RC
Rachel C.
Head of Product Management
Enterprise (> 1000 emp.)
"Super easy to use it!"
5/5
What do you like best about Brex?

I love the platform: easy to use and all the time you have the control of your expenses Review collected by and hosted on G2.com.

What do you dislike about Brex?

Right now, I like everything about Beex: the platform, the real-time notifications—everything! Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you so much for your review, Rachel! We love that our platform is able to help you in controlling expenses better.

Cielo H.
CH
Cielo H.
Sr. 401(k) Support Specialist
Mid-Market (51-1000 emp.)
"Seamless for Business Transactions and Travel"
5/5
What do you like best about Brex?

I love how quickly they're able to ship the card to me. I also like how fast they are with making sure that I'm able to submit my receipts, so that my company can verify the charges made on the Brex card. I definitely enjoy how they notify me when it's necessary for me to submit a receipt because I need notifications. The initial setup was pretty smooth. They provided an email with clear and concise instructions, which helped me go through the process quickly and smoothly. Review collected by and hosted on G2.com.

What do you dislike about Brex?

N/A Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review, Cielo. We're glad the setup process was smooth and that features like receipt reminders, fast card delivery, and easy expense tracking help keep things moving.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Effortless Expense Management with Stellar Integration"
5/5
What do you like best about Brex?

I use Brex for corporate expenses and travel. It makes it convenient to plan and prepare for upcoming travel, taking the stress out of payment and tracking while I'm on the road. It's also easy to keep track of receipts for tracking purposes. I like the convenience of sending text messages and the AI's ability to understand the nature of my expenses. I can conveniently send a snapshot of my receipts via text with a related memo, and Brex will save it to the expense immediately. Brex integrates well with our Okta system, making it easy to authenticate and sign in. I also use the mobile app for convenience. Setting up Brex was incredibly easy, and I appreciate that I can pull from one specific budget for my team. Overall, I'm very inclined to recommend Brex, giving it a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Brex?

In the case of a lost receipt, there doesn't seem to be a workaround. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex is helping make travel and expense management easier, from real-time receipt capture via text to seamless authentication and budget visibility. That convenience and flexibility are exactly what we aim to deliver.

We also appreciate the feedback on handling lost receipts. We understand those situations happen, and insights like this help us continue improving the experience.

Thanks again for sharing your experience with us.

Abby P.
AP
Abby P.
Sales Operations Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Super convenient for work travel"
4.5/5
What do you like best about Brex?

The automatic upload of receipts from certain merchants is so helpful! It's less for me to have to remember to upload. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Nothing for now. I've been very happy with everything. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks for sharing, Abby! We’re happy to hear Brex is making expense management easier and saving you from out-of-pocket costs. We appreciate the suggestion about recognizing recurring expenses and will pass it along to our team.