Brex is very easy and practical to use for the control and management of resources and users. The product allows having multiple virtual cards for different types of expenses, users, countries, etc., which facilitates traceability and costs. Review collected by and hosted on G2.com.

It's not that I don't like it, I think Brex is great. But what happens to me occasionally is having a purchase declined because the category of the digital store as classified by Brex doesn't exactly match the product and/or service being purchased. In this case, it's necessary to contact our admin, explain the situation, adjust the categories enabled for the card, or generate a new card to redo the purchase. Review collected by and hosted on G2.com.

I like the simplicity of Brex. It's great that it's just an app on my phone, so I don't have to do anything complicated to keep track of expenses. It even contacts me as soon as I make a purchase, like having a secretary reminding me to track my receipts, so I don't let things slip by. Review collected by and hosted on G2.com.

I think the biggest issue I have is sometimes it asks for a receipt and many times in my business, you don't get a receipt. You'll just get the package, and it might have your name on it, but it won't have the dollar amount. So and they keep sending me wanting further information. Review collected by and hosted on G2.com.

I really like how easy it is to administer Brex as an administrator. It's a seamless platform that effortlessly integrates with other communication tools like Slack and text to alert the team when documentation is needed. This makes it an excellent and easy user interface for everyone involved. Plus, they make card spending incredibly easy and ensure compliance with documentation is very accurate and prompt. The automated process for chasing documentation really takes the hassle out of it. Additionally, the initial setup was incredibly easy. Review collected by and hosted on G2.com.

The integration with QuickBooks Online is solid, but it requires a multistep process to get all the documentation in the platform, which could be improved upon. Review collected by and hosted on G2.com.

From a manager's perspective, it's very easy to approve expenses for my team while balancing other tasks throughout a busy day. The Slack plug-in is especially efficient. Review collected by and hosted on G2.com.

Nothing comes to mind - I genuinely enjoy using Brex and feel it's the top-performing company card that I've used. Review collected by and hosted on G2.com.

I appreciate having a digital card with Brex, which is great for when I don't have my physical card. I love how the app and online dashboard are super fast and easy to use. I really like how the pictures upload easily and how the receipt and submission process is so darn easy. I also can't think of anything bad about it because I really like how it pre-populates the reasons in the memo. The overall experience is very smooth and seamless. Review collected by and hosted on G2.com.

Nothing, it is so easy! Review collected by and hosted on G2.com.

The scan quality is excellent when I upload documents. The system is very intuitive, and both the AI assistant and the live support are very good. Review collected by and hosted on G2.com.

The lack of physical checks that we can hold in our office, while the need for paper checks is extremely rare we do sometimes have to dismiss an employee and our HR system cannot pay for 4 days so having physical checks would be helpful. Review collected by and hosted on G2.com.

The website is super clean which makes it easy to see everything you need very easily. Task list makes it easy to see which receipts are required and the Drag and drop feature for receipts is a great time saver to get them loaded immediately. Autotranscription of receipts is instant and always accurate.

Receiving and activating my card was so simple. Review collected by and hosted on G2.com.

There is nothing I dont like about Brex.

Using it in South Africa has a few merchant related restrictions where the merchant site is limited to South African banks only. But this is not something Brex could improve on. Review collected by and hosted on G2.com.

The best of Brex is thtat It's very friendly and easy to use, if I something is missing the tool show me what is missing, upload the files is asy even if I'm using my phone or the computer. Review collected by and hosted on G2.com.

To be honest at this moment I don't have something I dislike about Brex. Review collected by and hosted on G2.com.

I like how simple it is to onboard with Brex, as the KYC process is very seamless. The card works globally, which is very helpful when traveling for various events, conferences, and meetings. I appreciate that Brex offers both physical and virtual card options, allowing me to choose based on my needs. The ability to use disposable cards adds an extra layer of security against cyber threats or phishing. The credit line feature is useful as it helps me prepare for expenses even if my card or account is not funded at the time. Overall, the ease of payment and options available with Brex are quite beneficial. Review collected by and hosted on G2.com.

I would recommend the ability for more seamless integrations with your banking or accounting softwares. At the moment, we don't use that. But I think if the process is seamless, just the way you can connect using APIs, it would be good. Review collected by and hosted on G2.com.

Brex has genuinely streamlined how our team handles spend. The corporate cards with built-in spend controls mean I can issue virtual cards with set limits in seconds, instead of chasing approvals over email. Receipt capture is the standout for me—snapping a photo (or auto-matching from email) and having it reconcile automatically has saved me hours every month at close. The dashboard gives real-time visibility into who's spending what, which makes budgeting far less of a guessing game. Integrations with our accounting stack (QuickBooks/NetSuite) sync cleanly, so month-end reconciliation went from a dreaded chore to nearly hands-off. Onboarding was fast and the support team actually responds quickly when we have questions. Overall it's replaced three separate tools for us and made finance feel a lot less manual.

a lot less manual. Review collected by and hosted on G2.com.

My biggest gripe is performance—the mobile app can be sluggish, and the dashboard occasionally lags when pulling larger transaction reports or filtering across longer date ranges. The AI/intelligence features feel early too: auto-categorization gets receipts wrong often enough that I still review most transactions manually, and the "insights" it surfaces are fairly generic rather than genuinely actionable. On pricing/ROI, the core card product is great, but some of the more useful capabilities are gated behind higher tiers, so the value equation gets less obvious as you scale. I'd also like more granular customization in approval workflows—right now they're a bit rigid for teams with non-standard structures. None of these are dealbreakers, but they're the areas I'd most want to see improve. Review collected by and hosted on G2.com.