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Their customer service very quick responses, helping me by answering so many questions. Good job! Review collected by and hosted on G2.com.
Too many people from BrandMentions contact me. It should be 1 or maximum 2. Review collected by and hosted on G2.com.
47 out of 48 Total Reviews for BrandMentions
Overall Review Sentiment for BrandMentions
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The tool is super easy to use and delivers fast, accurate results. I really appreciate how customizable the campaigns are. You can add negative keywords or exclude certain accounts and websites. Plus, it’s more affordable than many similar options out there. Review collected by and hosted on G2.com.
While the tool is fantastic overall, I was disappointed to see the removal of the "Quick Research" feature, which was very handy for fast checks. Thay should reintroduce this feature. Review collected by and hosted on G2.com.
The BrandMentions tool has a user-friendly interface and a comprehensive set of metrics to track mentions of our company effectively. Thanks to the prompt and helpful customer support, which efficiently resolves any issues. Review collected by and hosted on G2.com.
We have been using BrandMentions for several years. This shows that we like this tool a lot. Review collected by and hosted on G2.com.
Beyond the tool capabilities, the support is the absolute quickest and most efficient I've experienced from a service provider. Review collected by and hosted on G2.com.
Bear in mind that I haven't taken advantage of a thorough onboarding, it doesn't seem like an option to pause the analysis... or at least it's not intuitive to find out how. Review collected by and hosted on G2.com.
nothing really, the UI is very dated, the data is useless Review collected by and hosted on G2.com.
They trick you into quarterly subscriptions - con artists! avoid at all costs Review collected by and hosted on G2.com.
I like that I find so many mentions, which normally I wouldn't stumble upon ever. Even leads (potential clients) that mentioned us in very far away sources/forums and these get shared with the sales team. Review collected by and hosted on G2.com.
I've been using it for several days now and haven't found major drawbacks until now. Maybe only the fact that if you don't set up the keywords correctly, you reach the limit very fast. But luckily Valentin explained how to set it up and now should be ok. Review collected by and hosted on G2.com.
Tracking our digital impressions on various websites is made much easier with Brand Mention. There dasboard is pretty simple to understand and easy to use. You can set various alerts to suit your needs and the reports are accurate. I love the fact that the instant alert keeps me updated. Review collected by and hosted on G2.com.
When I was working on old mentions for a client, I had to scroll a lot. The major setback was loading, which was time-consuming. Review collected by and hosted on G2.com.
BrandMentions is a powerful research and branding monitoring tool. We also use it for social listening. So far, it has found more mentions than any other tool we’ve used. This isn’t an easy task because we are looking for old mentions for a client. BrandMentions has made it very easy to find the right data for this client and other projects. We’ve been amazed by what this tool continues to find. Review collected by and hosted on G2.com.
There are lots of options and it takes some time to figure out how to make it generate the results we were looking for with the boolean search function. However, the BrandMentions team was more than willing to help us set up alerts so that helped a lot. Review collected by and hosted on G2.com.
Intuitive management panel and valuable results with many mentions. Review collected by and hosted on G2.com.
At the moment I have not found any disadvantages of the tool. We could use the function of tracking closed groups on Facebook. Review collected by and hosted on G2.com.
Picks up a more comprehensive list of web mentions than I have in other similar tools. The quick search module is also very helpful because unlike other tools I've tried you can quickly search any term without attaching it to a project. The white-label PDF reports have been a huge hit with my clients, that feature alone makes the cost worth it. The customer support team is very responsive and helpful. You can also connect your Google Analytics account and get real time email notifications whenever someone new links to you company website. Review collected by and hosted on G2.com.
I'd love it the custom PDF reports for clients had a bit more data on specific mentions or at least a different way to organize it. For bigger brands with lots of mentions, it's fine, but for smaller companies that only have a few, it would be nice to be able to show specific details about the mentions. Review collected by and hosted on G2.com.
