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Branch Reviews & Product Details

Nidhi A.
NA
Growth Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Branch?

The best part about using Branch is that it's very user friendly. It has a step by step process of creating links making it easy for the user to creation of the link. Additionally, making a unique link specific to each campaign by adding UTM parameters helps in better analysis of campaign performance. Such features and data tracking is amongst other good features of the platform. Review collected by and hosted on G2.com.

What do you dislike about Branch?

The only problem I have faced using the platform is that finding links is a little difficult and tagging feature doesn't work very aptly at times. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Branch links are not only used for campaign execution but also in campaign performace analysis. The links that we create on Branch help us in setting up redirecting path for our potention traffic to our app via all the Campaigns that we do- SMS, Whatsapp, Email. In addition, tracking of these Branch links on the platform also help us in giving us an understanding of how these campaigns have performed in achieving our goals. Review collected by and hosted on G2.com.

Branch Overview

What is Branch?

Branch is the linking and measurement partner for growth-focused teams, trusted to maximize the value of their evolving digital strategies. World-class brands like Instacart, Western Union, NBCUniversal, ZocDoc and Sephora rely on Branch to acquire users, retain customers and drive more conversions. Increase team efficiency with Branch. Easily deploy and scale deep linking and campaign measurement across all marketing channels. Deliver better experiences with Branch. Route users where you want them to go, regardless of their platform or device, reliably and always. Make smarter investments with Branch. Increase ROI with accurate insight into omni-channel campaigns, without running privacy risks.

Branch Details
Product Website
Languages Supported
English
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Product Description

Branch is a tool that provides deep linking solution for brands to create an optimized mobile user experience that drives app growth, conversions, user engagement and retention, app content becomes searchable, discoverable shareable, and easy to integrate into any marketing channels like email, SEO, social media, and paid SEM.


Seller Details
Seller
Branch
Company Website
Year Founded
2014
HQ Location
Palo Alto, California
Twitter
@branchmetrics
9,606 Twitter followers
LinkedIn® Page
www.linkedin.com
516 employees on LinkedIn®
Description

At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. By integrating Branch technology into core marketing channels including apps, web, email, social media, search, and paid ads, leading brands are driving higher-value conversions than ever before.


Brittany H.
BH
Overview Provided by:

Recent Branch Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Great Deep Link solution !"
It's super easy to implement their product 'quick link'
Kamal B.
KB
Kamal B.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best attribution tool to track my app installs and remarketingg ads"
Tracking all my installs from different source of ads partner, Quick links that make easy to get the perofromance of my campaigns and support from ...
Jamie D.
JD
Jamie D.Mid-Market (51-1000 emp.)
4.0 out of 5
"driving app traffic with Branch"
branch intergrates with out marketing platforms and site easily to drive traffic from mobile web to app
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Branch Media

Branch Demo - Universal Ads analytics
Track ad conversions across every device and platform to understand true campaign ROI.
Branch Demo - Journeys customizable web to app banners
Create custom banners that convert web visitors into loyal app users.
Branch Demo - Branch Link Templates
Create templates to apply reusable attributes to your Branch Quick Links.
Branch Demo - Branch Custom QR Codes
Branch QR codes are powered by reliable deep linking, guaranteed attribution through install, and accurate conversion data.
Branch Demo - High level install analytics
Branch shows your all your channels - paid and organic in one place.
Branch Demo - Dashboard Reports
Customize, save, and share performance reports of your app through Branch Dashboard reports.
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Video Reviews

440 out of 441 Total Reviews for Branch

4.4 out of 5
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440 out of 441 Total Reviews for Branch
4.4 out of 5
440 out of 441 Total Reviews for Branch
4.4 out of 5

Branch Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BranchQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Kashish B.
KB
Deputy Manager - App Growth
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Branch?

Branch provides a user-friendly platform for tracking and analyzing data, making it straightforward to gain insights into various metrics. The detailed analytics and comprehensive reporting tools are particularly valuable, as they enable precise performance optimization and informed decision-making. The intuitive interface and robust features make it an indispensable tool for growth and efficiency.

Additionally, the customer support team is great, offering prompt and helpful assistance whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Branch?

One of the challenges with Branch is its complexity due to the vast amount of features and data available. For new users, this can be quite overwhelming and may require a steep learning curve to fully utilize its potential. Additionally, navigating through the extensive options and settings can sometimes be cumbersome, leading to inefficiencies in finding specific information quickly. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Branch is addressing several key challenges in mobile marketing, particularly around tracking and attribution. By providing accurate and detailed insights into user behavior and campaign performance, Branch helps identify which marketing efforts are most effective. This data-driven approach allows for better optimization of marketing strategies, ensuring higher ROI and more targeted campaigns. Additionally, Branch's deep linking technology enhances user experience by seamlessly directing users to the desired content within the app, leading to increased engagement and retention. This comprehensive solution streamlines the mobile marketing process, making it easier to manage campaigns, measure success, and drive growth. Review collected by and hosted on G2.com.

Devshree P.
DP
Sr. Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Branch?

The features of brand for us are very useful, adding UTM parameters and giving customised names to link as well the event based tracking. It's easy & quick to use, the clone feature is such a time saver. Review collected by and hosted on G2.com.

What do you dislike about Branch?

As such there's nothing that I dislike, however search feature for old links can be improved. Sometimes when I search 9-12 month old links, it takes time to find. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

In order to reach out to users outside of our App, we use brand and most importantly for tracking outside app.

Whether it's a WhatsApp, SMS or Email Campaign the tracking is really smooth.

We are easily able to identify the traffic from different sources.

The duplicate link feature reduces re-work and helps us create as many as 10-15 links per product within a minute. Review collected by and hosted on G2.com.

Kamal B.
KB
Head of Marketing & Growth
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Branch?

Tracking all my installs from different source of ads partner, Quick links that make easy to get the perofromance of my campaigns and support from the team. Review collected by and hosted on G2.com.

What do you dislike about Branch?

I think cost is little bit high but team is supprotive they suggest best plan as per the data increase and for the long term purpose. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

In our app analytics, branch solving takes the forefront, enabling us to gain insights into app install attribution. This feature allows us to discern the most lucrative sources, guiding us in optimizing our return on investment (ROI). Also branch help us to maximize ROI of campaigns with the features of quick links . Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Branch?

I've been using Branch for over five years, and it has been an indispensable tool for our mobile measurement needs. The platform's robust features and seamless integration capabilities have significantly enhanced our ability to track and analyze user engagement. The support team is always responsive and helpful, making the overall experience even better. I highly recommend Branch to anyone looking for a reliable and comprehensive mobile measurement partner. Review collected by and hosted on G2.com.

What do you dislike about Branch?

While Branch offers excellent features, one area that could use improvement is the implementation process. I found it quite challenging and time-consuming to set up initially. The documentation, although comprehensive, can be overwhelming for those who are not as technically inclined. Simplifying the setup process would make the platform even more accessible and user-friendly. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Branch helps me understand how to attribute results on the channel/ campaign level Review collected by and hosted on G2.com.

SM
Analytics Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Branch?

Branch has a quite easy interface to retrieve basic data and draw reporting.

It has a shared channel with us where we can ask unfiltered question to our technical success manager, who is very helpfus to address those Review collected by and hosted on G2.com.

What do you dislike about Branch?

It doesn't have a comprehensive industry data points that we can compare.

More than expected data issues in our API.

SDK integration prone to have issues Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

We attribute Installs and Opens events in the APP space through Branch to the relevant channels. We use Branch to calculate ROI and APP performance Review collected by and hosted on G2.com.

Hrushikesh K.
HK
Product Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Branch?

accurate attribution for app installs and conversions, advanced deep linking capabilities. and fraud ruls set up configuration which we can do to our convenience. Review collected by and hosted on G2.com.

What do you dislike about Branch?

its dashboard view, it takes time to load in windows but works perfectly in Mac and also for data download sometimes it takes to mush time Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Attrinution - at airtel we have more than 100 sources branch will help us getting correct attrinution to correct source

creating short links - it is fast and easy to create links for any use case at airtel payments bank

fraud ruls - easy to create fraud rules Review collected by and hosted on G2.com.

Bruno C.
BC
Head of Growth
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Branch?

Times are changing and tracking users across sessions and events are a pain these days, but Branch keeps evolving and delivering what we need to track install, in-app events and attribution. Obviously, you need a dev to implement, but it's not a big deal and it can be done pretty quickly. You can integrate with the ad platforms you use to help track and attribute installs. Android works perfectly, Apple is... Apple. Branch actually offers great solutions to circumvent Apple's limitations, although ad campaigns in networks like Facebook, Instagram, Google Ads or Twitter are not that great. But again... every MMP faces similar challenges. But I believe Branch was the first to come up with a couple solutions regarding attribution on iOS devices. Review collected by and hosted on G2.com.

What do you dislike about Branch?

A couple features are not as straightforward as they could be and requires reading the documentation for things that you should be able to understand directly on the platform settings, like NativeLink (Branch's solution to Apple Private Relay) and Deepview (another solution for attribution and parameter handling). Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Branch helps distribute crossplastform link and attribute app installs while integrating with various ad networks (most of them I never even heard of, that's how extensive their integration list is). Review collected by and hosted on G2.com.

IB
Senior Growth Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Branch?

* Ease of creating quick links

* Accurate source/wise/channel wise creation of links which give accurate tracking

* easy UI

* Creating a duplicate is one of the most helpful feature while creating new links, it's quick to create links using this feature Review collected by and hosted on G2.com.

What do you dislike about Branch?

* Its genuinely tough to find links by searching by tags. unless i have noted/copied the link, i usually cant find the link Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Creating trackable links for mobile marketing and tracking Review collected by and hosted on G2.com.

Sujith R.
SR
Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Branch?

What I personally like about branch is the standout feature of its ability to seamlessly link user experience and attribution across various devices, platforms, and channels adn very easy to implement. I really like Branch because it makes mobile marketing much better and easier to intergrate. Branch is really good at making sure the data it provides is accurate, which is veryimportant for making campaign optimization and planning. Review collected by and hosted on G2.com.

What do you dislike about Branch?

I think some folks might feel like Branch costs a bit more compared to other similar options out there. This might be a problem for smaller businesses or startups with tight budgets. For new people it might take some time to get along with the features.But, even though there are these small downsides, lots of people including me still think Branch is worth it because it has so many good things and we can learn a lot from it gradually. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

It tracks user actions across different devices and channels accurately, giving us a complete view of our customers' journey.Branch ensures a seamless smooth experience for users across all platforms. Branch offers dependable data and insights, guiding marketers in making better decisions and boosting our confidence in making strategies for the campaigns.Marketers can create personalized experiences for users based on their behavior and preferences. Review collected by and hosted on G2.com.

TF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Branch?

Branch is very easy to use. There are so many great features, but the top two I use are creating QR codes for tracking and the dashboard for monitoring activity. I view the Quick Links dashboard daily to measure the performance on all of our marketing channels. I then use that information in my monthly KPI deck. Review collected by and hosted on G2.com.

What do you dislike about Branch?

I have not had a negative experience with Branch. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Branch made us aware that a few of our marketing assets did not perform well for our 2023 program campaign. The data we reviewed from 2023 helped us modify our campaign for 2024. We omitted several assets we had last year and moved forward with a more targeted approach which saved us money. Review collected by and hosted on G2.com.