Branch Pros and Cons

Branch is easy to use and identify employees that have accounts and those that still need accounts. Working with a daily file that provides the correct pay amounts makes it easy and seamless to pay Employees tips out daily. Review collected by and hosted on G2.com.

It can be difficult to ensure that Employees have correctly activated their card and account to ensure that they have access to their funds. 95% of the time it is easy, but for Employees that are not tech-savy the process can be cumbersome and difficult to help them navigate. The Employee/card holder Branch support Team is not helpful in assisting with these issues. Review collected by and hosted on G2.com.

The BranchUp product helps you automate your social media posts using AI-generated content that you can still edit to make it your own and then schedule to maintain your preferred cadence. Review collected by and hosted on G2.com.

The post formats are not always consistent and often don't include hashtags or your preferred contact method(s) Review collected by and hosted on G2.com.

The fact that team members have all their funds loaded directly into their card. Review collected by and hosted on G2.com.

How hard it is to troubleshoot and work with Branch support. Getting very basic answers of things that have been tried before reaching out for further support.

Also team members not being able to reach branch support. Review collected by and hosted on G2.com.

WEB site is easy to use when looking up accounts & Distributions Review collected by and hosted on G2.com.

When an employee is requesting help by calling into Branch - They turn them back to us. I in turn have to email as I do not have the answer and Branch does have to take care of the issue afterall. It just seems like we go in circle when help is needed. Review collected by and hosted on G2.com.

Branch is Free. The Branch app works and allows employees to pay electronically Review collected by and hosted on G2.com.

$300 Daily transfer limit on immediate transfers to account. Review collected by and hosted on G2.com.

Branch is quick and easy!! My employees LOVED when we tranisitoned to branch. They get paid everyday instantly! It keeps my on my toes with distributing tips daily instead of weekly. There were times before I introduced Branch to the Restaurant Group that I would fall behind on my tip spreadsheet. I would find myself having to rush to finish it at the end of the week. When you rush mistakes happen. Mistakes with peoples money is not a good thing. Now Branch is part of my daily ruteen! It has also put the restaurant group as a whole in a better postion finacially. Not having to have a weekly pay out of tips being deducted from the bank accounts is probably the most important! Having Branch deduct it form our account daily has put us in a better postion.

Thank you Branch! Review collected by and hosted on G2.com.

Honestly, I don't have anything bad to say about Branch. I have not ran into anything that I dislike. Review collected by and hosted on G2.com.

The biggest upside is not having to replenish petty cash multiple times per week at every restaurant location for server tip payouts. It saves everybody in the company time and the onboarding and training was seamless. Review collected by and hosted on G2.com.

The only downside is the possibility for user error. Even with the checks in place, you can't completely eliminate human error and your risk is a bit greater than if you were limited to only cash-on-hand, but it hasn't been too big of an issue for us. Review collected by and hosted on G2.com.

Easy to setup, great reporting and insights, excellent implementation team. Review collected by and hosted on G2.com.

Nothing comes to mind as far as dislikes. Review collected by and hosted on G2.com.

The website is very intuitive and seemless Review collected by and hosted on G2.com.

Slightly confusing to implement and get our teams to understand the logistics of cash outs. But once underway, super convenient and easy. Review collected by and hosted on G2.com.

I love how easy it is to receive my money right away. You can transfer money very easy to another bank. And you can get cash back at certain restaurants! Review collected by and hosted on G2.com.

Fee's for taking money out at an atm

The way you have to go to certain places to put cash on the card. Review collected by and hosted on G2.com.