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Branch Reviews & Product Details - Page 6

Branch Overview

What is Branch?

Branch is the leading workforce payments platform that delivers fast, flexible options for people to get paid. Easily pay W-2 and 1099 workers: offer cashless tips, reimbursements, paycard alternative, earned wage access, and other types of payments—all from one platform. No pre-funding needed. Whether it’s sending earnings to employees or contractors, companies choose Branch because they know that faster payments can help them strengthen worker loyalty, save time and money, and unlock productivity to drive business growth. Earners that sign up with Branch can receive a free bank account, quick access to earned wages, rewards, and personal finance tools to help them manage their cash flow between paychecks. Branch partners with the nation’s leading companies in hospitality, healthcare, gig platforms & marketplaces, and staffing services. Customers like Jimmy John’s, Uber, and Continuum experience greater efficiency, worker loyalty and retention by implementing our solutions. Want to join their ranks? See what Branch can do for you by requesting a demo.

Branch Details
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Branch Community
Languages Supported
English, Spanish
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Product Description

Branch is a mobile-first technology that helps workers grow financially. Filling the gap for low-income working Americans that are underserved, Branch provides transparent and equitable financial services, including instant access to earned wages.

How do you position yourself against your competitors?

Branch is a fast, easy, and embeddable solution for technology partners looking to deploy free financial services and faster payment methods to their customers. Instead of having to build something themselves, partners can turn to Branch for a seamlessly embeddable solution that can be customized to best meet their unique needs. We offer open APIs that not only enable real-time data transfer, but also provide an embedded experience within a partner's platform, which allows for a continuous user experience. While adding value to a partner's offering, our tools help streamline the payroll process for businesses and assist the employees of those businesses in getting ahead financially—all at zero cost.


Seller Details
Seller
Branch
Year Founded
2015
HQ Location
Minneapolis, MN
Twitter
@branch
2,739 Twitter followers
LinkedIn® Page
www.linkedin.com
256 employees on LinkedIn®
Description

Branch, located at https://www.branchapp.com/, is a fintech company that provides mobile-first technology solutions aimed at improving the financial wellness of hourly workers. The platform offers a suite of tools designed to help employees manage their earnings, with features like digital pay stubs, fee-free checking accounts, and access to wages before payday through earned wage access. Branch helps businesses reduce turnover and absenteeism by empowering their employees with better financial options, fostering greater work satisfaction and productivity. Their services integrate seamlessly with existing payroll systems, making it easy for companies to offer these benefits to their employees without significant changes to their current operations.


MD
Overview Provided by:

Recent Branch Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Save Time Staying Active on Social Media"
The BranchUp product helps you automate your social media posts using AI-generated content that you can still edit to make it your own and then sch...
SF
Stephanie F.Enterprise (> 1000 emp.)
4.0 out of 5
"Branch is an easy way to pay out tips daily."
The fact that team members have all their funds loaded directly into their card.
KN
Kim N.Mid-Market (51-1000 emp.)
4.0 out of 5
"Easy way to pay tips out daily!"
Branch is easy to use and identify employees that have accounts and those that still need accounts. Working with a daily file that provides the co...

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Video Reviews

63 Branch Reviews

4.7 out of 5
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63 Branch Reviews
4.7 out of 5
63 Branch Reviews
4.7 out of 5

Branch Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BranchQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Food Production
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Branch?

Simple and Easy to use, administer and explain to the end-user. Review collected by and hosted on G2.com.

What do you dislike about Branch?

Competes with traditional direct deposit, and that can cause a slower acceptance rate from potential users Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

No problems at this point. Having employees without direct deposit with an option to get an account to give them a portal to access their payroll, receive advances if needed has been great, eliminating our need to produce paper checks/statements. Review collected by and hosted on G2.com.

TD
Co-CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Branch?

The website and app are super easy to use, they provide great employee-facing onboarding materials and the support team is top notch. Review collected by and hosted on G2.com.

What do you dislike about Branch?

Sometimes you receive emails that don't pertain to you -- but then the team tells you a bit later to disregard. Review collected by and hosted on G2.com.

Recommendations to others considering Branch:

They make is easy and seamless to implement. You feel like you're in good hands from day 1. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Less hands in the cash drawer, less til replenishment Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Branch?

Minors are now approved for a card but with a little extra added security. Review collected by and hosted on G2.com.

What do you dislike about Branch?

Random people join our network everyday and it is hard to find out who to keep. Review collected by and hosted on G2.com.

Recommendations to others considering Branch:

It is great! Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

1. having trouble with some emails that are supposed to be sent to us after they have enrolled into direct deposit.

2.Random people join our network everyday and it is hard to find out who to keep. There should be a stop to that. Lacey has told us we can add a password for protection but with 12 different stores we need to make it as easy as can be. Review collected by and hosted on G2.com.

DL
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Branch?

It is easy to use I like it a lot and so do my people Review collected by and hosted on G2.com.

What do you dislike about Branch?

I have none.this is an easy system and allowed me more time Review collected by and hosted on G2.com.

Recommendations to others considering Branch:

Easy to use Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Not as many trips to bank and direct deposit for employees without bank accounts Review collected by and hosted on G2.com.

MM
HR Technologies Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Branch?

Having Branch as an alternative pay option to live checks is great to have. Some employees don't have a bank account when they start with us so having something for them to utilize right away during onboarding is great. Branch also offering same day pay is just icing on the cake. Setting up the required reports was fairly easy to do and they give you the information needed for each payroll. All we need to do is import a file into payroll each week and we're done. Review collected by and hosted on G2.com.

What do you dislike about Branch?

We haven't run into any issues yet. As of the time of this review there are fees for using the same day pay feature if you don't have a Branch card, but that is expected. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

We have some employees that don't have bank accounts and having Branch allows us to give them an option for direct deposit. Review collected by and hosted on G2.com.

JM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Branch?

With Branch, writing paper checks for payroll is a thing of the past. Everyone starts with a bank account. Review collected by and hosted on G2.com.

What do you dislike about Branch?

It hasn't been the most straightforward to set up, but after our store managers have helped a few employees set up their account, they are all fast becoming experts. Review collected by and hosted on G2.com.

Recommendations to others considering Branch:

Good product. I recommend. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Set up can be a problem somtimes, but is less of a problem now. Biggest benefit is greatly reducing the number of paper checks we write for payroll. Review collected by and hosted on G2.com.

Response from Tyler Zipperer of Branch

Hi Jake, thank you so much for your review. We're glad to hear Branch is helping make your job easier and that people are beginning to become experts with the product. We appreciate the feedback on setup. As we continue to rollout new customers on Branch, this is a very important insight that I can take to the team . Please let us know how we can continue to help your organization find success with the Branch platform. - Tyler

Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Branch?

How seamless the process is. Branch integrates directly with our POS. Other than verifying information, not much is required on the back end. Review collected by and hosted on G2.com.

What do you dislike about Branch?

So far, so good! Branch has quickly resolved any issues that we have. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

It eliminates the need to run cash around to stores. This was becoming an increasingly problematic issue for us with the limited cash coming into the store. Review collected by and hosted on G2.com.

MJ
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Branch?

Branch offers an innovative platform to improve financial wellness. Review collected by and hosted on G2.com.

What do you dislike about Branch?

After eight months of using the Branch platform, I really haven't come across any downsides or disadvantages to our organization. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Branch took the place of our previous pay card for those employees that didn't have established bank accounts. With Branch, funds are deposited on the employee's Branch card, and they have the ability to use it as a debit card and are not charged a transaction fee. Employees also have access to a budgeting tool on the Branch platform as well as requesting an advance on their paycheck for hours already worked. Review collected by and hosted on G2.com.

Response from Tyler Zipperer of Branch

Hi Matthew, sorry for the delay in response. I want to take the time and reach out and let you know we appreciate the review! We're glad to hear you are enjoying the experience the Branch platform offers your organization. We look forward to continuing our relationship together. - Tyler

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Branch?

It's private for the employee. They don't have to call me to ask for an advance. Review collected by and hosted on G2.com.

What do you dislike about Branch?

Sometimes it is a challenge of some to access - More of a them problem, but Branch support helps! Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Especially at this time my employees need access to their funds. It's easy for me when doing payroll to access Branch and make the appropriate deductions. I believe we've had employees stay with us because of this benefit! Review collected by and hosted on G2.com.

MC
General Manager| Procuts NE | Supercuts Gretna| Supercuts Elkhorn| Supercuts Twin Creek
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Branch?

The support was awesome and ongoing through our opening process. Jermaine was a breath of fresh air as a facilitator! When we had questions he was quick to find the answer. Review collected by and hosted on G2.com.

What do you dislike about Branch?

We haven’t experienced any downsides at this time. It’s been a very smooth rollout Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

No problems. The tip process using the branch card has been beneficial to our cash flow Review collected by and hosted on G2.com.

Response from Tyler Zipperer of Branch

Hi Margi, thank you so much for leaving a review of Branch. As you know, we are big on customer success, and it is always helpful to get your feedback. We're glad to hear you're having a positive experience with Branch so far and look forward to our continued partnership. - Tyler