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Branch Reviews & Product Details - Page 5

Branch Overview

What is Branch?

Branch is the leading workforce payments platform that delivers fast, flexible options for people to get paid. Easily pay W-2 and 1099 workers: offer cashless tips, reimbursements, paycard alternative, earned wage access, and other types of payments—all from one platform. No pre-funding needed. Whether it’s sending earnings to employees or contractors, companies choose Branch because they know that faster payments can help them strengthen worker loyalty, save time and money, and unlock productivity to drive business growth. Earners that sign up with Branch can receive a free bank account, quick access to earned wages, rewards, and personal finance tools to help them manage their cash flow between paychecks. Branch partners with the nation’s leading companies in hospitality, healthcare, gig platforms & marketplaces, and staffing services. Customers like Jimmy John’s, Uber, and Continuum experience greater efficiency, worker loyalty and retention by implementing our solutions. Want to join their ranks? See what Branch can do for you by requesting a demo.

Branch Details
Discussions
Branch Community
Languages Supported
English, Spanish
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Product Description

Branch is a mobile-first technology that helps workers grow financially. Filling the gap for low-income working Americans that are underserved, Branch provides transparent and equitable financial services, including instant access to earned wages.

How do you position yourself against your competitors?

Branch is a fast, easy, and embeddable solution for technology partners looking to deploy free financial services and faster payment methods to their customers. Instead of having to build something themselves, partners can turn to Branch for a seamlessly embeddable solution that can be customized to best meet their unique needs. We offer open APIs that not only enable real-time data transfer, but also provide an embedded experience within a partner's platform, which allows for a continuous user experience. While adding value to a partner's offering, our tools help streamline the payroll process for businesses and assist the employees of those businesses in getting ahead financially—all at zero cost.


Seller Details
Seller
Branch
Year Founded
2015
HQ Location
Minneapolis, MN
Twitter
@branch
2,739 Twitter followers
LinkedIn® Page
www.linkedin.com
256 employees on LinkedIn®

MD
Overview Provided by:

Recent Branch Reviews

SF
Stephanie F.Enterprise (> 1000 emp.)
4.0 out of 5
"Branch is an easy way to pay out tips daily."
The fact that team members have all their funds loaded directly into their card.
KN
Kim N.Mid-Market (51-1000 emp.)
4.0 out of 5
"Easy way to pay tips out daily!"
Branch is easy to use and identify employees that have accounts and those that still need accounts. Working with a daily file that provides the co...
CR
Carlos R.Mid-Market (51-1000 emp.)
4.5 out of 5
"CFO"
Branch is Free. The Branch app works and allows employees to pay electronically

Branch Media

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Video Reviews

62 Branch Reviews

4.7 out of 5
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62 Branch Reviews
4.7 out of 5
62 Branch Reviews
4.7 out of 5

Branch Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BranchQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JM
Payroll Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Branch?

It is easy for employees to enroll and we like having less employees with paper checks Review collected by and hosted on G2.com.

What do you dislike about Branch?

I have not found anything that I dislike Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

More employees have direct deposit now rather than paper checks. This helps eliminate issues on the payroll side when it comes to paycheck delivery and distribution Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Branch?

I have really enjoyed the bulk disbursements feature and the mobile magic link for onboarding new employees. Review collected by and hosted on G2.com.

What do you dislike about Branch?

I think there needs to be additional integrations with hour tracking/shift scheduling software. We use when i work, and this would make the process of sending disbursements much quicker. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Having the capability to send weekly payouts and unlimited disbursements has really been the biggest advantage to using branch over other services. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Branch?

The ability to pay our employees and contractors anytime anywhere. And their customer service is good Review collected by and hosted on G2.com.

What do you dislike about Branch?

There are a few enhancements to the software that could be beneficial. We are working with branch to achieve them Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

It immediately gives our employees access to a bank account and atm access. That has been a hurdle for us in the past. And we have been able to get away from hard checks. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Branch?

I love the easy cashless tip option. The drivers love this vs cash Review collected by and hosted on G2.com.

What do you dislike about Branch?

I dislike adding people into the the pos at each store with a unique payroll ID. I wish you entered it once and it stuck for all locations Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

I haven't had any major issues with Branch when it comes to operations Review collected by and hosted on G2.com.

JH
Director, Benefits/Employment
Hospital & Health Care
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Branch?

That our employees have access to a fee-free mobile checking account and can access up to 50% of their earned wages prior to payday. Review collected by and hosted on G2.com.

What do you dislike about Branch?

I haven't found anything yet that is negative about Branch. Review collected by and hosted on G2.com.

Recommendations to others considering Branch:

Go for it. Branch is an awesome benefit to employees and is very easy to administer. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

One of the biggest benefits realized by employees is the ability to access money when they need it. If a bill is due, they have access to funds to pay it rather than wait until payday and possibly encounter late fees. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Branch?

The ease of use. It requires minimal troubleshooting or work on my part. Our employees all love it and it has eliminated our need for cash on hand to pay out delivery drivers. Review collected by and hosted on G2.com.

What do you dislike about Branch?

Nothing it is great! It does everything we need it to do. The biggest challenge comes from the end of our managers and making sure they follow all of the steps to set up employees properly. Review collected by and hosted on G2.com.

Recommendations to others considering Branch:

If you are like us and struggling to keep cash on hand, I highly recommend Branch. We have multiple stores and started by testing just one. We made sure everything was running smoothly and then added a second. After about a month we rolled out to the remaining. The first day was our biggest challenge. After that it was smooth sailing. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Running out of cash because everybody pays with a card. We pay out tips and mileage reimbursement to our delivery drivers. During COVID we were constantly having to run around to bring more cash to stores. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Branch?

The ease of the enrollment process and the extra benefits including a budgeting tool! Review collected by and hosted on G2.com.

What do you dislike about Branch?

I haven't found anything that I dislike at this time. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

This is a great solution for our employees that cannot get or do not want a bank account. Review collected by and hosted on G2.com.

BS
Dir of Ops
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Branch?

The person I worked with Anna setting everything up was very helpful. Review collected by and hosted on G2.com.

What do you dislike about Branch?

The support we received from the people trying to enroll. A lot of the time the hotline wasn't answered and the emails they wrote were not returned. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

Having cash on hand, not having to go to the bank every day to get cash to pay delivery drivers. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Branch?

It is simple to sign up and use! No Fees! Our employees value the insight into their spending habits and how to not only have a fee free banking account, but also learn to control their financial freedom. Review collected by and hosted on G2.com.

What do you dislike about Branch?

There is nothing to dislike. The product works as advertised. Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

We use a payroll service that does not do written checks and we have a lot of employees without bank accounts. This helps them set up a fee-free account for direct deposits, as well as learn a bit about their spending habits. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Branch?

Simple and Easy to use, administer and explain to the end-user. Review collected by and hosted on G2.com.

What do you dislike about Branch?

Competes with traditional direct deposit, and that can cause a slower acceptance rate from potential users Review collected by and hosted on G2.com.

What problems is Branch solving and how is that benefiting you?

No problems at this point. Having employees without direct deposit with an option to get an account to give them a portal to access their payroll, receive advances if needed has been great, eliminating our need to produce paper checks/statements. Review collected by and hosted on G2.com.