(35)
4.7 out of 5
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Payroll Manager user
62 Branch Reviews
4.7 out of 5
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Overall Review Sentiment for Branch
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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LP
Laura P.
Corporate Recruiter
Small-Business(50 or fewer emp.)
What do you like best about Branch?
It is very easy to set up and use. You have the ability to get instant pay for a small fee and free transfers to your bank account. Review collected by and hosted on G2.com.
What do you dislike about Branch?
I don't have any downsides except maybe transferring to your bank instantly or faster. Review collected by and hosted on G2.com.
SR
Scott R.
Payroll & Benefits Manager
Enterprise(> 1000 emp.)
JF
Justin F.
D
Mid-Market(51-1000 emp.)
What do you like best about Branch?
The Branch app experience has been really great compared to past direct deposit card companies we have worked with before. The onboarding process was seemless, and the user experience has been great. Review collected by and hosted on G2.com.
What do you dislike about Branch?
So far I have not run into anything that I dislike about branch. Any issues that we have run into have been rectified very quickly, and were caused by human error on our side. Review collected by and hosted on G2.com.
JB
Joe B.
CEO
Small-Business(50 or fewer emp.)
What do you like best about Branch?
The flexibility to transfer funds to any other banks.
Ease of use of the debt card at retail shops. Review collected by and hosted on G2.com.
What do you dislike about Branch?
It just lacks a web-based portal. Would be convenient to track funds without the app. Review collected by and hosted on G2.com.
LH
Lori H.
Payroll Administrator/ + Other
Mid-Market(51-1000 emp.)
What do you like best about Branch?
I like that the employees sign up, and I get an email being notified to update their banking information. It's also nice that employees can get some cash early before payday. Review collected by and hosted on G2.com.
What do you dislike about Branch?
It seems a little harder for Minors to sign up for this program. Review collected by and hosted on G2.com.
SB
Stephen B.
Owner
Mid-Market(51-1000 emp.)
What do you like best about Branch?
From the initial setup to daily operations, their staff is extremely helpful and available to help whenever I need them. Review collected by and hosted on G2.com.
What do you dislike about Branch?
Some of the information you need to input has to be exact. An example is the date of birth for each worker has to be Year-Month-Day. This is not a huge deal, but rather something to get used to and expect. Review collected by and hosted on G2.com.
SW
Suzanne W.
Adjunct Professor
Enterprise(> 1000 emp.)
What do you like best about Branch?
Our employees love the direct deposit option and they are appropriately using the cash advance options.
Our account rep is amazing and responsive. Review collected by and hosted on G2.com.
What do you dislike about Branch?
Minors cannot get the cash advance.
We sometimes have issues at the end of the pay period.
We could not get swag for each roll out. Review collected by and hosted on G2.com.
TL
Taylor L.
AR/AP Quality Manager
Mid-Market(51-1000 emp.)
AR
Verified User in Restaurants
Mid-Market(51-1000 emp.)
What do you like best about Branch?
As a business owner, the simple setup and the ease of use are my favorite part of using Branch. It makes operations easier. Our credit card tips for employees were outweighing the amount of paper cash that we brought in each day which meant that we had to pull money from our bank account to pay out tips to employees. It was a headache to manage and a nightmare to audit. Branch has simplified all of that and our employees are happy with the change too. Review collected by and hosted on G2.com.
What do you dislike about Branch?
There is not a single thing that I dislike about Branch. It is shocking how easy it is to use and how great their customer service is for both the business owner and the employees. I have never had a vendor that operated as flawlessly as Branch. Review collected by and hosted on G2.com.
AH
Anne H.
Accounting
Mid-Market(51-1000 emp.)
What do you like best about Branch?
Great Customer Service, with a dedicated account rep. My employees love the advances and early pay options. Review collected by and hosted on G2.com.
What do you dislike about Branch?
I wish I had the ability to force set up employee accounts. Review collected by and hosted on G2.com.
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