(35)
4.7 out of 5
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Payroll Manager user
62 Branch Reviews
4.7 out of 5
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Overall Review Sentiment for Branch
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AS
amanda s.
scheduler
Mid-Market(51-1000 emp.)
AS
Verified User in Staffing and Recruiting
Mid-Market(51-1000 emp.)
What do you like best about Branch?
Branch has been very easy to transition into, and we have had incredible help from our Customer Success Manager, Mikayla. Review collected by and hosted on G2.com.
What do you dislike about Branch?
There have been a few issues we have had to call in for help with, but the customer support has been very helpful. Review collected by and hosted on G2.com.
EL
Verified User in Logistics and Supply Chain
Enterprise(> 1000 emp.)
What do you like best about Branch?
We researched all of the options before going with Branch, and have been very happy with our decision. The support and service are rock solid. Review collected by and hosted on G2.com.
What do you dislike about Branch?
At the time there wasn't the ability to white label the experience, but we understand why that is, and that may have changed Review collected by and hosted on G2.com.
RL
Ruth L.
owner
Small-Business(50 or fewer emp.)
What do you like best about Branch?
I was constantly running to the bank to withdraw cash to pay my servers! This system gives them a debit card with their money within 1 hour of close of business and the servers are happy too! Review collected by and hosted on G2.com.
What do you dislike about Branch?
the hassle if a server loses their debit card. The tech savvy servers are fine. They have figured out all the ins and outs but the other ones need a little encouragement. Review collected by and hosted on G2.com.
MS
Michelle S.
HR Business Administrator
Mid-Market(51-1000 emp.)
What do you like best about Branch?
Easy use, easy to sign up. Great benefit to offer Review collected by and hosted on G2.com.
What do you dislike about Branch?
Nothing really. Have had some issues with ID verifications but mostly errors on our end. My rep fixed the issues quickly. Review collected by and hosted on G2.com.
KY
Kim Y.
A
Mid-Market(51-1000 emp.)
What do you like best about Branch?
Our employees tips and miles are put on the Branch card right away the morning after their shift. Saves time for bookkeeping. Review collected by and hosted on G2.com.
What do you dislike about Branch?
Nothing. Works slick. If there is ever an issue, there is a great customer service team. Review collected by and hosted on G2.com.
AC
Verified User in Consumer Services
Enterprise(> 1000 emp.)
What do you like best about Branch?
Easy user interface for associates and admin staff. Ability to access money in many ways so associates aren't frustrated by waiting for checks in the mail Review collected by and hosted on G2.com.
What do you dislike about Branch?
Inability to customize outgoing text messages sent to associates to raise awareness from their employer and not spam. Would love to see more customization. Review collected by and hosted on G2.com.
GW
Greg W.
CEO
Mid-Market(51-1000 emp.)
What do you like best about Branch?
We run payroll with paper checks daily; M-F, 8 A to 5 P. This encourages numerous disruptions and constant interruptions. By moving our payroll to the Branch card we can maintain daily payroll in a significantly more efficient manner, reduce supplies costs and minimize disruptions. Review collected by and hosted on G2.com.
What do you dislike about Branch?
reconciling my bank account with both payroll withdrwals and the Branch debits in lump sum twice daily. Review collected by and hosted on G2.com.
AR
Verified User in Retail
Mid-Market(51-1000 emp.)
What do you like best about Branch?
Payment option flexibility. This will also simplify our final payment process during off-boarding. Review collected by and hosted on G2.com.
What do you dislike about Branch?
N/A so far we will keep using Branch and gathering feedback. Review collected by and hosted on G2.com.
ES
Verified User in Staffing and Recruiting
Enterprise(> 1000 emp.)
What do you like best about Branch?
The product works very well, and we have had minimal issues. The team at Branch has been very consultative and helpful throughout the launch and since. Review collected by and hosted on G2.com.
What do you dislike about Branch?
There are a couple of states where we don't feel comfortable with the legal framework, but this is not really a branch issue. Review collected by and hosted on G2.com.
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