The coolest thing about BrainStorm QuickHelp is its huge library of videos, especially for Microsoft stuff. It's so easy to fix things with their step-by-step guides. Plus, the team helping with setup makes learning a breeze. Review collected by and hosted on G2.com.
While BrainStorm QuickHelp is great for learning, there are a few bits that could be better. Getting the hang of customizing Skill Paths was a bit tricky at first. Some folks wanted more advanced tech stuff too. And, it'd be sweet if the interface let you stay in full-screen mode during lessons. Review collected by and hosted on G2.com.
28 out of 29 Total Reviews for BrainStorm
Overall Review Sentiment for BrainStorm
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The support staff are wonderful. They really care about the success of your deployment and offer help with configuration as well as ideas for communication and engagement. The training is very easy to take and workflows are customized to the skills/knowledge of each user. Review collected by and hosted on G2.com.
Their latest version is undergoing constant development and there have been some bumps in the road during our transition. They defintely listen to your feedback and try to incorporate requested changes, it can take a little while to get there though. Overall the new interface is much improved from the old. Review collected by and hosted on G2.com.
I love the "choose your own adventure" aspect of the new platform. I think the way they present content at a digestible rate makes learning achievable and fun. Also, being an admin of the platform, the management of content in the new platform is way better. I love creating new journeys for my customers. Review collected by and hosted on G2.com.
I wish there was a way to bring in an AI element where you could type in your job function, and it would lay out a path of learning for you. Not everyone is good at discovering new content, and this new feature may help. Also, if there was a way for users to become certified or gather real-world qualifications as part of these lesson plans, that would be great, too. Review collected by and hosted on G2.com.
Besides the support team being stellar to help us implement and develop a strategy, I would say we best like the on-demand training content options. Additionally, BrainStorm stays up to date with updating the content where I don't have to. Review collected by and hosted on G2.com.
I know that the platform we are working with is BrainStorm's "newer" model. With that, there's been some technical hurdles we've had to overcome. Their IT team has been very supportive, but sometimes there are disruptions working on the newer platform. Review collected by and hosted on G2.com.
The content and integration with Microsoft products is top-notch. I like that the Courses are sort of like a 'build your own adventure' concept - the tutorials / elearning inside the Courses will ebb and flow based on selections you make throughout the process. Learners can simply be directed to the dashboard / homepage to digest content that was 'assigned' or prioritized for them, or they can easily find content via the search or Discover tools. Support is quick to respond when there are issues and I've found that suggestions and updates and refreshes often reflect ideas and suggestions from customers. Very responsive. Our account rep/manager has always been phenomenal - insanely friendly, forgiving, and resourceful. Review collected by and hosted on G2.com.
It's often overcomplicated for admins. Too many layers sometimes when trying to work through content, assign things, check visibility, etc. Licensing structure is still very difficult to decipher as the replication of assigned users per-pack (their term) is hard to wade through. Licensing is not across the content for active users, so the return there is going to be less than you anticipate (who has 100% consumption rates from internal customers?). If you give someone access to content, they have a license consumed - whether they ever login to the site or not. No way to emulate users and "see what they see" so workarounds exist for some situations so you can mimic what others might experience. Review collected by and hosted on G2.com.
I have been a loyal user of the Brainstorm training platform since the days when we relied on printed software cards. Over the years, I have witnessed the evolution and continuous improvement of this remarkable tool, and I can confidently say that Brainstorm is an essential resource for providing effective training on new software.
For companies utilizing M365, Brainstorm is unparalleled in driving user adoption and ensuring that employees are well-equipped to harness the full potential of the software. The platform's comprehensive and engaging training modules make it easy for users to grasp complex concepts and apply them in their daily work.
The newest version of Brainstorm introduces innovative flows that automate and streamline the learning process even further. These flows not only enhance the efficiency of training sessions but also ensure that users can quickly and effectively assimilate new information. On an admin side the platform is very easy to implement and maintain. For any issues Brainstorm provides and excellent customer support. Review collected by and hosted on G2.com.
Brainstorm continuously improves its software, and we would love to see enhancements in reporting, training reminders, and deadline enforcement that includes supervisors. The newest version is also missing gamification features. Review collected by and hosted on G2.com.
We love that BrainStorm does the work for us. When new products are launched or new functionalities become available, BrainStorm provides the knowledge we need to get us up to speed. Users can easily find what they are looking for, and it's a breeze to share links when users call our service desk for assistance. Review collected by and hosted on G2.com.
The hardest part for me is understanding the differences among content, course item, course, user journey, skill path, etc. It's just something that has always seemed a little convoluted to me. Review collected by and hosted on G2.com.
BrainStorm is extremely beneficial for our users to get helpful tutorials in a varitey of ways. From an administrative perspective, it is very easy to use and the support team is fantastic! Review collected by and hosted on G2.com.
Certain updates would be beneficial to help better track a group's performance. Review collected by and hosted on G2.com.
Content is current and easy to understand. Easy to adjust the flow as needed and to create new campaigns. Overall we have had a wonderful experience with customer support. Review collected by and hosted on G2.com.
When scheduling communication I would like to see what has been scheduled not only what has been sent. Review collected by and hosted on G2.com.
Microlearning videos on virtually any Microsoft application topic that allows users to get the training they need quickly and efficiently. Review collected by and hosted on G2.com.
BrainStorm is not a full LMS, so the reporting is a bit lacking when using it in that capacity. However, it has enough to give me the insights I need to manage IT training initiatives. Review collected by and hosted on G2.com.
Brainstorm allows us to build custom content and provide relevant training across our organization. The system is easy to use and implement different content types within one training journey. Review collected by and hosted on G2.com.
It would be beneficial if Brainstorm synced with our Systems better. We have been working closely with them to get a better-streamlined process to add and remove associates automatically from the system without losing data. Review collected by and hosted on G2.com.
