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Booxi Reviews & Product Details

Booxi Overview

What is Booxi?

​​Booxi is the appointment scheduling software of choice for retailers looking to provide exceptional customer experiences. We offer personalized services at scale, helping brands create a unique and seamless customer journey that leads to higher conversion rates, bigger basket sizes and increased purchase frequency. Our platform enables the delivery of personal shopping, expert consultations, remote selling, live shopping, events and paid services. Our advanced integrations with CRM, CDP and POS systems allow retailers to explore powerful insights such as purchase intent and offline conversions to optimize the customer journey throughout their entire lifecycle. Booxi helps businesses develop meaningful relationships with customers through a tailored approach to every individual's needs.

Booxi Details
Discussions
Booxi Community
Languages Supported
Bulgarian, Czech, Danish, German, Greek, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Chinese (Traditional)
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Product Description

Appointment scheduling software for retailers.

How do you position yourself against your competitors?

Booxi stands out from our competitors with a comprehensive, cutting-edge solution. With unbeatable scalability no matter the booking volume, geographic reach, or complexity of retail operations, and hosting options in both the US and EU for data compliance standards, Booxi is the obvious choice for anyone wanting a reliable scheduling system. Time to market is quick and testing new services is made fast and simple with our exceptionally agile solution. Security is of top priority; rest assured knowing you get one of the most secure platforms available today.


Seller Details
Seller
Booxi
Year Founded
2013
HQ Location
Montreal, Canada
Twitter
@booxicom
534 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®

Elie P.
EP
Overview Provided by:
Entrepreneur, Co-Founder

Recent Booxi Reviews

Margaux P.
MP
Margaux P.Enterprise (> 1000 emp.)
5.0 out of 5
"Great company with a great product"
Very user friendly tool to use for booking appointment on many platform for customers and also very easy to use by the staff of the brand. Easy to ...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Booxi is really user friendly tool, easy to use for customers and also for staff."
Booxi is a user-friendly tool, easy to use for customers and staff. Booxi Team is really professional and always available to support.
AB
Anna B.Enterprise (> 1000 emp.)
4.0 out of 5
"Easy solution to secure timeslot occupancy"
Very userfriendly interface, integrated videoconference solution.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Booxi Media

Booxi Demo - Integrate Booxi to your e-commerce website
Create a call-to-action to book an appointment
Booxi Demo - Send automated and personalized reminders
Offer a seamless customer experience and reduce no-shows.
Booxi Demo - Manage all appointments from one place
Centralize all bookings in the Back Office, with views per location or per staff.
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Have you used Booxi before?
Yes

18 Booxi Reviews

4.5 out of 5
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18 Booxi Reviews
4.5 out of 5
18 Booxi Reviews
4.5 out of 5

Booxi Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for BooxiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Margaux P.
MP
Senior Product Marketing Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Booxi?

Very user friendly tool to use for booking appointment on many platform for customers and also very easy to use by the staff of the brand. Easy to implement for a great impact on the sales and more globally on the in-store experience. Special word for the great customer support always very helpful. Review collected by and hosted on G2.com.

What do you dislike about Booxi?

Nothing I'm very happy with the solution. Review collected by and hosted on G2.com.

What problems is Booxi solving and how is that benefiting you?

they help me increase the drive to store and follow the performance of my omnichannel strategy. Review collected by and hosted on G2.com.

LK
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Booxi?

Easy to set up and use. The Booxi interface is modern and well-designed. The Booxi team is always available, which is a real added value; we are always well supported from the launch to its implementation and even afterwards for any follow-up questions. Review collected by and hosted on G2.com.

What do you dislike about Booxi?

The connector to Service Cloud is still missing, which is a shame. A little more patience. Review collected by and hosted on G2.com.

What problems is Booxi solving and how is that benefiting you?

The BI implementation took some time but Booxi did the necessary to help us, which is very useful for the KPIs. Review collected by and hosted on G2.com.

SC
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Booxi?

Unlike many other companies, I can chat with an actual person using their chat feature. We can integrate booxi into our lightspeed account for smooth transactions and accounting. Booxi is an easy reservation system for customers to navigate with a texting feature. Review collected by and hosted on G2.com.

What do you dislike about Booxi?

There are a few things I would like to personalize more with my business, but I can work within the constraints. Review collected by and hosted on G2.com.

What problems is Booxi solving and how is that benefiting you?

Takes away the labour involved with booking reservations on the phone. Easy for customers to use and for us to work within. Review collected by and hosted on G2.com.

SR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Booxi?

The 1to1 appointment feature is used in over 300 store internationally on a regular basis for our workshop needs, or for the purchase of second-hand products. (Buyback) Review collected by and hosted on G2.com.

What do you dislike about Booxi?

The rental feature is not yet optimal, especially with stock management Review collected by and hosted on G2.com.

What problems is Booxi solving and how is that benefiting you?

Streamline the customer journey and facilitate the organisation and efficiency of our in-store staff Review collected by and hosted on G2.com.

TN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Booxi?

Easy to put in place and it's simple it just works ! Review collected by and hosted on G2.com.

What do you dislike about Booxi?

There is no downside for me to not use booxi for appointment feature. Review collected by and hosted on G2.com.

What problems is Booxi solving and how is that benefiting you?

Easy tool to propose appointment feature Review collected by and hosted on G2.com.

AB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Booxi?

Very userfriendly interface, integrated videoconference solution. Review collected by and hosted on G2.com.

What do you dislike about Booxi?

No full autonomous during setup, no easy data intergration for BI purpose Review collected by and hosted on G2.com.

What problems is Booxi solving and how is that benefiting you?

Online Booking

Calendar management Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Booxi?

Booxi is a user-friendly tool, easy to use for customers and staff.

Booxi Team is really professional and always available to support. Review collected by and hosted on G2.com.

What do you dislike about Booxi?

The first training was not adapted to our users, but after reworking the format, it is now

fitted. Review collected by and hosted on G2.com.

What problems is Booxi solving and how is that benefiting you?

Simplification of appointment booking Review collected by and hosted on G2.com.

Malik B.
MB
application manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Booxi?

Booxi is a comprehensive tool with simplified appointment scheduling

Staff interface easy to configure and intuitive Review collected by and hosted on G2.com.

What do you dislike about Booxi?

The option for rental management would benefit from being improved. Review collected by and hosted on G2.com.

What problems is Booxi solving and how is that benefiting you?

Booxi integrates easily with our internal tools and allows all stores to better support customers in the workshop. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Booxi?

- Great adoption from our associates

- Easy to use booking widget + easy to install on our website

- Great support from their team and getting their feedback on our experiential strategy Review collected by and hosted on G2.com.

What do you dislike about Booxi?

- The customization could be better

- Holiday scheduling (but I know they're working on it) Review collected by and hosted on G2.com.

What problems is Booxi solving and how is that benefiting you?

Improving the omnichannel experience of our customers and helping us bring our existing customers back for repeat purchases. We see an increase in basket size and conversion following an appointment. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Booxi?

Booxi a été simple a intégrer à notre site web. De plus le contact se fait très rapidement et de facon courtoise Review collected by and hosted on G2.com.

What do you dislike about Booxi?

Il faut etre prudent quand on retire un service, ce dernier risque de rester disponible car nous devons le retirer à deux endroit. Review collected by and hosted on G2.com.

What problems is Booxi solving and how is that benefiting you?

Booxi nous permet à nos clients de réserver directement en ligne et l'outil de SMS nous permet de communiquer rapidement avec la clientèle sans avoir à prendre du temps au téléphone Review collected by and hosted on G2.com.