BON Loyalty Pros and Cons

They're very helpful and always respond within minutes. Also easy to use. Review collected by and hosted on G2.com.

The customization could be beter. Sometimes the emails are reported SPAM. Maybe that's something they can improve at? Review collected by and hosted on G2.com.

I am using BON Loyality from the very beginning and they have been more than helpful in setting up the app. I really appreciate the support team for their quick respose expecially Hazel. Over all i would recommend this app 100 % Review collected by and hosted on G2.com.

There is nothing to dislike about the app. Review collected by and hosted on G2.com.

Su atención al cliente, ya que suelo pedirles modificaciones de clientes y en seguida me atienden. Review collected by and hosted on G2.com.

Quizás más personalización visual del widget. Review collected by and hosted on G2.com.

Is the easiest solution to reward clients. I like that I don't have to pay extra to have most of the features. Customer support has been great with questions. Review collected by and hosted on G2.com.

I wish it was more customizable with including/discluding products. Currently we have to manually enter some points for certain products that don't pertain to our 2 points for every $1 spent. Review collected by and hosted on G2.com.

As a new business, I need all the help I can get attracting new customers. BON Loyalty points set us apart from other businesses in the industry. Review collected by and hosted on G2.com.

My only complaint is that customization often needs to be done by the developers, so I can't change things immediately when I want to. Review collected by and hosted on G2.com.

Customer service is very friendly and Super helpful . Goes over and beoyond to help their customer!! Review collected by and hosted on G2.com.

Nothing about is app is bad everything is great so far! Review collected by and hosted on G2.com.

The points program is exactly what we need and they dont charge you some crazy monthly fee just to take off their water marks which is a huge plus for us. Their prices are probably the best for what you get (which is a lot). Their customer service is great and quick to respond as well. Review collected by and hosted on G2.com.

SO far I have not found anything that I dont like. Review collected by and hosted on G2.com.

The ease of use. From set up to running on your store. Review collected by and hosted on G2.com.

Not many tools to market it to your cusstomers. Review collected by and hosted on G2.com.

The customer service is so fast and helpful. They want to make the program work and make it perfect for your needs.

They go above and beyond. Review collected by and hosted on G2.com.

More touch points with the customer would be better.

Similar to smile - they do more emails and more gamification of their loyalty program.

Get X gift after X purchases and more email nudges. Review collected by and hosted on G2.com.

Bon Loyalty support for issue and changes are very impressive and quick. All my issue and question are answered and solved together. Review collected by and hosted on G2.com.

I am unable to link my bon loyalty program to my third party app provider. Review collected by and hosted on G2.com.