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BON Loyalty Reviews & Product Details

THE LASH SHOP .
T
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BON Loyalty?

We switched from a popular and expensive loyalty app, as BON Loyalty has a better interface, has more options for rewards, and is just overall a better performing app.

The customer service and dev team go above and beyond to make sure that we receive the support we need - they also reply extremely fast! We currently use this for all 4 of our Shopify accounts and have recommended this to other friends too! Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

We don't dislike anything. Whenever we want to fix something, the customer service and dev team help us fix and customize it to our liking. Review collected by and hosted on G2.com.

What problems is BON Loyalty solving and how is that benefiting you?

Provides us with a platform to reward our customers while keeping costs low for us. Review collected by and hosted on G2.com.

BON Loyalty Overview

What is BON Loyalty?

BON Loyalty is the leading Shopify loyalty application, crafted to increase your customer retention and sales streams thanks to powerful rewards programs, VIP tiers, ultimate referral programs, and many more. With our powerful points system, customers can effortlessly earn or redeem points with 18 earning ways and 6 redemption methods including making purchases, special day celebrations, and social media sharing. Additionally, merchants can keep customers more engaged, and foster brand advocacy thanks to our ultimate VIP tiers and Referral Programs. BON also seamlessly integrates with other platforms such as Klaviyo, Judge.me, LAI, and PageFly. These integrations help merchants enhance their marketing efforts, and optimize their store’s performance, ensuring a cohesive and efficient approach to customer engagement.

BON Loyalty Details
Languages Supported
German, French, Italian, Japanese, Dutch, Portuguese, Spanish, Turkish, Chinese (Simplified), Chinese (Traditional)
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Product Description

BON Loyalty is the leading Shopify loyalty application, particularly crafted to boost your customer retention and sales streams thanks to powerful rewards programs, exclusive VIP tiers, engaging referral programs.


Seller Details
Year Founded
2021
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Description

BON Loyalty is a customer loyalty platform that enables businesses to create and manage loyalty programs tailored to their specific needs. By offering tools for engagement, rewards, and analytics, BON Loyalty helps companies enhance customer retention and drive sales. The platform is designed to be user-friendly, allowing businesses to easily implement and modify loyalty strategies to better connect with their customers. For more information, visit their website at https://bonloyalty.com/.


BonLoyalty M.
BM
Overview Provided by:

Recent BON Loyalty Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Thanks Hazel for the help!"
They're very helpful and always respond within minutes. Also easy to use.
Robbie W.
RW
Robbie W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Bon Loyalty Support Staff is truly outstanding"
The customer severvice is outstanding. They go above and beyond every time I have a question or have some technical item that needs adjusting. Th...
Nichita A. .
N
Nichita A. .Small-Business (50 or fewer emp.)
5.0 out of 5
"A very good application"
The support is excellent and the application is easy to use. They were very kind to extend my trial period until I get all the details right. I rec...
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BON Loyalty Media

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24 out of 25 Total Reviews for BON Loyalty

4.8 out of 5
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24 out of 25 Total Reviews for BON Loyalty
4.8 out of 5
24 out of 25 Total Reviews for BON Loyalty
4.8 out of 5

BON Loyalty Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BON LoyaltyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Robbie W.
RW
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BON Loyalty?

The customer severvice is outstanding. They go above and beyond every time I have a question or have some technical item that needs adjusting. They are very responsive and incredibly nice and professional. You will not be disappointed. Maxxie, Courtney, Kaylinn, and Jean are all fantastic to work with. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

I have not found much to dislike, but the ease to get things set up for you online business could be a touch easier and user friendly. I still enjoy their App and find it to be very good. Review collected by and hosted on G2.com.

What problems is BON Loyalty solving and how is that benefiting you?

I am a brad new business so I have not been able to truly understand the benefits but I am sure it will drive customer loyalty to my website. Review collected by and hosted on G2.com.

Keaton V.
KV
Web Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BON Loyalty?

I can't recommend BON Loyalty enough! This app is incredibly user-friendly and packed with fantastic features that make managing a loyalty program a breeze. It's clear that the team behind BON Loyalty truly understands the needs of Shopify merchants.

A massive shoutout to Sophie, who provided exceptional support throughout the entire setup process. She went above and beyond to ensure everything was perfectly tailored to my store’s needs. Sophie was always quick to respond, patient with my questions, and offered invaluable insights that helped me optimize the loyalty program for my customers.

The level of customer service Sophie provided is rare to find. It's clear she genuinely cares about helping merchants succeed. If you're looking for a loyalty app with stellar features and a support team that truly has your back, BON Loyalty is the way to go. Thank you, Sophie, and the entire BON Loyalty team for such an amazing experience! Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

There is genuinely nothing I can complain about. Review collected by and hosted on G2.com.

What problems is BON Loyalty solving and how is that benefiting you?

Sophie and the whole team really helped me with ensuring I can use their loyalty widget in a variety of custom ways. Review collected by and hosted on G2.com.

SM
Chief Marketing Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BON Loyalty?

We’ve been using the Bon Loyalty app for several years now, and it has truly been a game-changer for our business. As early adopters, we've witnessed the app's evolution, and it keeps getting better. Bon Loyalty has significantly boosted our sales by driving repeat purchases and helping us build a loyal customer base. The features are constantly expanding, and the updates are meaningful. Customer support is beyond amazing; they’re responsive, friendly, and always willing to go the extra mile to help us maximize the app’s potential. Highly recommended for anyone looking to boost customer loyalty and sales! Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

Absolutely nothing at all after years of using Review collected by and hosted on G2.com.

What problems is BON Loyalty solving and how is that benefiting you?

BON Loyalty has solved several key challenges for us, primarily around customer retention and increasing repeat sales. Before using the app, it was difficult to keep customers engaged and coming back. But with BON's loyalty programs, we can now reward our loyal customers effectively, which has built trust and increased their lifetime value. The easy-to-use interface and customizable features allow us to create tailored rewards and offer promotions that resonate with our audience. As a result, we’ve seen a noticeable uplift in sales, improved customer engagement, and stronger brand loyalty. It’s been a powerful tool for growing our business! Review collected by and hosted on G2.com.

ML
Owner
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about BON Loyalty?

We switched to Bon recently from another app and couldn't be more happy!

We’ve been using the BON Loyalty app for some time now and we love it , as its easy to integrate into our business, helping us boost customer engagement, which increase sales and thats the goal after all - pleased customers and profit.

What truly stands out is an amazing support from the BON team.

Lucas, our support agent, has been incredibly helpful, offering timely assistance and valuable insights.

I highly recommend the BON Loyalty app to any business looking to enhance their customer loyalty program. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

so far everything is great, app has much more features as our previous one, and its less expensive. so only pluses so far. Review collected by and hosted on G2.com.

What problems is BON Loyalty solving and how is that benefiting you?

engage more with customers and bring more sales. its more easy for customer to navigate. it can be in different languages, which is great. Review collected by and hosted on G2.com.

VK
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BON Loyalty?

I tried few other apps and was finding it difficult to set up. Then found BON Loyalty app and was able to complete the set up and activate the app quickly. The customer support is quick and responsive. It is user friendly, and the customers are happy with the reward points and discount.

They have various options for rewarding the customers and helps to have returning customers Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

The only limitation I observed is there yes option to send a statement to remind customers of available points, although they have email reminders for expiring points. Review collected by and hosted on G2.com.

What problems is BON Loyalty solving and how is that benefiting you?

Customers tend to buy more with available points to redeem, which gives returning customers and increase revenue.

Pricing is less compared to other apps which is helpful for beginners and small businesses. Review collected by and hosted on G2.com.

MC
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BON Loyalty?

The best part is how easy it is to set up. Everything just works smoothly with our online store. The interface is super intuitive, so we could customize the program to fit our brand without needing any technical skills. It’s been a huge time-saver, letting us focus on our customers and growing our business instead of dealing with tech hassles. Plus, it’s been running perfectly without any hiccups! Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

I have yet to encounter something I do not like about the app. Review collected by and hosted on G2.com.

What problems is BON Loyalty solving and how is that benefiting you?

BON Loyalty makes it easy to reward our loyal customers, automating the whole process so we don't have to manage points or rewards manually. This has boosted customer satisfaction and increased repeat purchases, making it a win-win for us and our customers! Review collected by and hosted on G2.com.

Nichita A. .
N
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BON Loyalty?

The support is excellent and the application is easy to use. They were very kind to extend my trial period until I get all the details right. I recommend with love Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

Being at the beginning, I don't know what exactly is missing from the application or what else I would like in the application Review collected by and hosted on G2.com.

What problems is BON Loyalty solving and how is that benefiting you?

I offer freebies to loyal customers Review collected by and hosted on G2.com.

James M.
JM
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BON Loyalty?

BON Loyalty has been a great app for us to implement quickly as we roll out our loyalty program. Customer service was also fantastic when I ran into a few issues. They were quick to respond and come up with a solution. The interface is very clean and easy to understand for both the consumer and for us on the backend as well. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

We ran into some minor issues with loyalty rewards duplicating on their own but customer service was able to have the BON team identify the issue and keep it happening go forward. Review collected by and hosted on G2.com.

What problems is BON Loyalty solving and how is that benefiting you?

Development of a loyalty program that easily integrates with shopify Review collected by and hosted on G2.com.

MG
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BON Loyalty?

I like that we can fully customize the points and types of rewards we offer to our customers. It integrates well with our website, lots of options to make it feel like it is one with the site. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

I am not utilizing the tiers, this is something I want to use in the future. Support had to help me find the place to change language on the landing page, but they were helpful and I got the update made. Review collected by and hosted on G2.com.

What problems is BON Loyalty solving and how is that benefiting you?

It's giving me a way to reward my repeat customers. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BON Loyalty?

They're very helpful and always respond within minutes. Also easy to use. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

The customization could be beter. Sometimes the emails are reported SPAM. Maybe that's something they can improve at? Review collected by and hosted on G2.com.

What problems is BON Loyalty solving and how is that benefiting you?

Loyalty Review collected by and hosted on G2.com.