Top Rated BON Loyalty Alternatives
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We switched from a popular and expensive loyalty app, as BON Loyalty has a better interface, has more options for rewards, and is just overall a better performing app.
The customer service and dev team go above and beyond to make sure that we receive the support we need - they also reply extremely fast! We currently use this for all 4 of our Shopify accounts and have recommended this to other friends too! Review collected by and hosted on G2.com.
We don't dislike anything. Whenever we want to fix something, the customer service and dev team help us fix and customize it to our liking. Review collected by and hosted on G2.com.
24 out of 25 Total Reviews for BON Loyalty
Overall Review Sentiment for BON Loyalty
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The customer severvice is outstanding. They go above and beyond every time I have a question or have some technical item that needs adjusting. They are very responsive and incredibly nice and professional. You will not be disappointed. Maxxie, Courtney, Kaylinn, and Jean are all fantastic to work with. Review collected by and hosted on G2.com.
I have not found much to dislike, but the ease to get things set up for you online business could be a touch easier and user friendly. I still enjoy their App and find it to be very good. Review collected by and hosted on G2.com.
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I can't recommend BON Loyalty enough! This app is incredibly user-friendly and packed with fantastic features that make managing a loyalty program a breeze. It's clear that the team behind BON Loyalty truly understands the needs of Shopify merchants.
A massive shoutout to Sophie, who provided exceptional support throughout the entire setup process. She went above and beyond to ensure everything was perfectly tailored to my store’s needs. Sophie was always quick to respond, patient with my questions, and offered invaluable insights that helped me optimize the loyalty program for my customers.
The level of customer service Sophie provided is rare to find. It's clear she genuinely cares about helping merchants succeed. If you're looking for a loyalty app with stellar features and a support team that truly has your back, BON Loyalty is the way to go. Thank you, Sophie, and the entire BON Loyalty team for such an amazing experience! Review collected by and hosted on G2.com.
There is genuinely nothing I can complain about. Review collected by and hosted on G2.com.
We’ve been using the Bon Loyalty app for several years now, and it has truly been a game-changer for our business. As early adopters, we've witnessed the app's evolution, and it keeps getting better. Bon Loyalty has significantly boosted our sales by driving repeat purchases and helping us build a loyal customer base. The features are constantly expanding, and the updates are meaningful. Customer support is beyond amazing; they’re responsive, friendly, and always willing to go the extra mile to help us maximize the app’s potential. Highly recommended for anyone looking to boost customer loyalty and sales! Review collected by and hosted on G2.com.
Absolutely nothing at all after years of using Review collected by and hosted on G2.com.
We switched to Bon recently from another app and couldn't be more happy!
We’ve been using the BON Loyalty app for some time now and we love it , as its easy to integrate into our business, helping us boost customer engagement, which increase sales and thats the goal after all - pleased customers and profit.
What truly stands out is an amazing support from the BON team.
Lucas, our support agent, has been incredibly helpful, offering timely assistance and valuable insights.
I highly recommend the BON Loyalty app to any business looking to enhance their customer loyalty program. Review collected by and hosted on G2.com.
so far everything is great, app has much more features as our previous one, and its less expensive. so only pluses so far. Review collected by and hosted on G2.com.
I tried few other apps and was finding it difficult to set up. Then found BON Loyalty app and was able to complete the set up and activate the app quickly. The customer support is quick and responsive. It is user friendly, and the customers are happy with the reward points and discount.
They have various options for rewarding the customers and helps to have returning customers Review collected by and hosted on G2.com.
The only limitation I observed is there yes option to send a statement to remind customers of available points, although they have email reminders for expiring points. Review collected by and hosted on G2.com.
The best part is how easy it is to set up. Everything just works smoothly with our online store. The interface is super intuitive, so we could customize the program to fit our brand without needing any technical skills. It’s been a huge time-saver, letting us focus on our customers and growing our business instead of dealing with tech hassles. Plus, it’s been running perfectly without any hiccups! Review collected by and hosted on G2.com.
I have yet to encounter something I do not like about the app. Review collected by and hosted on G2.com.
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The support is excellent and the application is easy to use. They were very kind to extend my trial period until I get all the details right. I recommend with love Review collected by and hosted on G2.com.
Being at the beginning, I don't know what exactly is missing from the application or what else I would like in the application Review collected by and hosted on G2.com.
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BON Loyalty has been a great app for us to implement quickly as we roll out our loyalty program. Customer service was also fantastic when I ran into a few issues. They were quick to respond and come up with a solution. The interface is very clean and easy to understand for both the consumer and for us on the backend as well. Review collected by and hosted on G2.com.
We ran into some minor issues with loyalty rewards duplicating on their own but customer service was able to have the BON team identify the issue and keep it happening go forward. Review collected by and hosted on G2.com.
I like that we can fully customize the points and types of rewards we offer to our customers. It integrates well with our website, lots of options to make it feel like it is one with the site. Review collected by and hosted on G2.com.
I am not utilizing the tiers, this is something I want to use in the future. Support had to help me find the place to change language on the landing page, but they were helpful and I got the update made. Review collected by and hosted on G2.com.
They're very helpful and always respond within minutes. Also easy to use. Review collected by and hosted on G2.com.
The customization could be beter. Sometimes the emails are reported SPAM. Maybe that's something they can improve at? Review collected by and hosted on G2.com.