
I love the way I can assign accounts to our service desk. Instead of forwarding the customer to our accounting department. No any employee can answer billing questions. Review collected by and hosted on G2.com.
I don't like the fact that I have to write a custom email message every time I send out an invitation to the portal. I would like to setup a custom email template once and then have it go out every time I select send an invitation. Review collected by and hosted on G2.com.
Extremely reliable, and excellent customer service, the owner and founder himself responds to questions a and gets things done very quickly.
This software makes collecting money from your accounting system so easy you don't have to constantly bother people anymore, you just create a cadence of reminders and let it do the heavy lifting.
They are always willing to listen to new feature ideas and then will implement them quite fast! Review collected by and hosted on G2.com.
There are a few auxiliary features that would be nice to have which are missing, but they are adding the for me at no cost! Review collected by and hosted on G2.com.
Automation, Automation Automation. The Armatic platform doubles as a billing administrator without having to pay an hourly rate! Once configured, all of the ongoing receivables leg work is taken care of consistently and effectively with little to no management. Review collected by and hosted on G2.com.
API not built out yet for specific software we use, but from a functionality standpoint, nothing really. Review collected by and hosted on G2.com.
It completely simplified my billing. Emails are generated automatically for invoicing, reminders are sent out automatically & clients can easily add their credit card information for billing. It's increased the number of people that pay by credit card, cut my time in half for billing & has a very intuitive dashboard to show me what's going on. Review collected by and hosted on G2.com.
No dislikes yet. They just introduced templates so sending emails has been made even easier. Review collected by and hosted on G2.com.
The ability to automatically remind my customers of invoices that are becoming due or past due. I need to be on top of my customers or they will lag on payments well beyond the Net 30 I allow. This software helps eliminate excuses and makes sure that I've sent messages at the right time to get paid. Review collected by and hosted on G2.com.
There were a few features that I felt were lacking when I first became a customer like the ability to process CC payments direct from the platform but those have now been added. Review collected by and hosted on G2.com.
They have great customer support and very easy to use software. They always respond fast and we have very few bugs or growing pains with them. They can support a lot of different billing styles. Review collected by and hosted on G2.com.
There is nothing I dislike about the company. They have great support and awesome software. Any new software takes getting use too, but it really wasn't a large learning curve. Review collected by and hosted on G2.com.
The best part of Armatic is the automatic reminders to customers that invoices are due. This has definitely made our business run smoother and more efficient. The navigation is easy to learn and use. I love the interface of the website. We have been able to get customers to pay on time better that when we did it in house Review collected by and hosted on G2.com.
I don't have any complaints. Maybe a little slow to sync but has not been a real problem Review collected by and hosted on G2.com.
The seamless integration with Quickbooks Online. Once the automated billing is setup, everything runs on autopilot. And the customer support is amazing! Review collected by and hosted on G2.com.
Haven't used all the features as don't have a business need to. There is nothing to dislike about the features used. Review collected by and hosted on G2.com.
I like how invoices are automatically sent out and how internal reminders are generated within our organization Review collected by and hosted on G2.com.
I dont like there is a limit to number of customers because in our business we have many who are one time customers and then you may not see them again Review collected by and hosted on G2.com.
They have great knowledge of the system, fast response and a great customer support. Review collected by and hosted on G2.com.
There is nothing I dislike about this company. Review collected by and hosted on G2.com.