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Bloomfire Reviews & Product Details - Page 5

Bloomfire Overview

What is Bloomfire?

Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowering users to access, manage, and collaborate on knowledge efficiently and effectively. Bloomfire’s AI-powered search and content authoring transform how teams interact with data and ensure that organizational assets and critical information are easily accessible and actionable. Bloomfire supports enterprise companies in scaling their knowledge management programs across teams, departments, and org-wide deployments and serves businesses across all industries – including healthcare, finance, government, manufacturing, and retail. With a focus on operational excellence, Bloomfire is an established, trusted partner to Fortune 500 companies and other industry leaders. The AI-driven platform delivers nearly 2 million answers each month, emphasizing its value and credibility. Key functionality includes: · AI-Powered Enterprise Search: Get direct, trusted answers from Ask AI and find relevant documents and articles across all your integrated platforms with intuitive search. ·AI-Powered Authoring Tools: Advanced authoring tools streamline knowledge creation and ensure your content fits the unique needs of your business. Use generative AI to create and refine insights from your original work, ensuring all published information is high quality and optimized for search. · Scalable Architecture & Award-Winning Implementation: With flexible structure and navigation components like communities, groups, and boards, Bloomfire is designed to grow with your organization, offering a seamless integration and implementation process.

Bloomfire Details
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Product Description

Bloomfire is a searchable and secure hub for your company knowledge. Bloomfire helps teams find knowledge fast so everyone has information when and where they need it.

How do you position yourself against your competitors?

Bloomfire is the only Knowledge Management and Enterprise Intelligence provider that your company won’t outgrow, with scalable, comprehensive AI-powered solutions for governance, curation, and administration. Bloomfire is differentiated in several key categories:

Scalability: Deliver the right information to every employee, team, department and customer with a robust suite of no-code, administrative tools that cater to Enterprise-level needs for permissioning, organizing, curating, and socializing knowledge.

Trusted Data: Bloomfire protects the value of your company’s knowledge and creates a solid foundation for AI search and discovery tools with solutions for keeping content curated, approved, and up-to-date.

Consultation & Continuous Improvement: Bloomfire’s award-winning team of knowledge management and change management experts will guide you through a successful implementation process and partner with you long-term to optimize adoption and ROI using best-in-class analytics.

Organizations across a variety of industries worldwide rely on Bloomfire to meet their knowledge management needs, all while maintaining the highest standards of security.


Seller Details
Seller
Bloomfire
Company Website
Year Founded
2010
HQ Location
Austin, TX
Twitter
@Bloomfire
6,533 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
Phone
877-483-2777
Description

Our knowledge management software system unleashes the untapped potential of your entire organization. Bloomfire’s comprehensive knowledge management engagement features and AI tools bring out the best in all your employees in every department.


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Overview Provided by:

Recent Bloomfire Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Bloomfire is amazing and so helpful!"
Bloomfire is amazing, it is like AI and google combined which is so helpful in my fast paced job where we need quick answers it always pulls up ans...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Couldn't ask for a better tool!"
Our team must retain a wealth of information to do our jobs effectively. Bloomfire gives us an organized and easy-to-use platform where we can find...
DK
Dipti K.Enterprise (> 1000 emp.)
5.0 out of 5
"Best way to seek help"
Bloomfire has all the answers that I need, regarding related to my work. It makes my life easy when i am on the call with the customer and i need ...
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1 person requested security information

Bloomfire Media

Official Interactive Demo

Bloomfire demo available

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Video Reviews

453 out of 454 Total Reviews for Bloomfire

4.6 out of 5
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453 out of 454 Total Reviews for Bloomfire
4.6 out of 5
453 out of 454 Total Reviews for Bloomfire
4.6 out of 5

Bloomfire Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BloomfireQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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NG
Financial Advisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Bloomfire?

Bloomfire has been instrumental to our collaboration and development as a new growth company. I love how you can search through transcripts to find exactly what you are looking for. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

There is not much to dislike about Bloomfire. Maybe to improve the usability and user experience, make collections of videos/folders visually distinguishable from individual videos. Sometimes it is hard to find a playlist when I am trying to quickly scroll through a list of videos/ playlists. Review collected by and hosted on G2.com.

What problems is Bloomfire solving and how is that benefiting you?

Our company is growing quickly, while maintaining a close contact relationship. Bloomfire allows our newer employees in different time zones catch up on trainings they may not have been able to join due to timing issues. Review collected by and hosted on G2.com.

VG
Medical Scientist of Medical Information Dept
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bloomfire?

Our science team can answer a question on Bloomfire and when another person has the same or similar question they can look it up on Bloomfire and either find the answer they are looking for or add to the previous question and continue the conversation. It saves time every day for those that would answer the question as well as those that need the answer. They can find the answer immediately and look at similar questions for alternatives and additional options. I do not get bothered by different Sales Reps asking the same questions 3 times a day or week. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

We have many questions that are similar that are asked again and again. Instead of adding to a previous post, they ask a new question because they were either busy and didn't see the previous question or because there were already so many similar questions they just decided to ask their own. The longer our company uses Bloomfire the more bogged down it becomes with outdated information and it is so time-consuming to eliminate outdated answers or update them all. Then the Sales REps have trouble finding the answer because each one they open is giving a link to a previous full answer, but they may have to open 3 or 4 posts to finally get to the answer. Review collected by and hosted on G2.com.

What problems is Bloomfire solving and how is that benefiting you?

I am one of the individuals answering questions for others and this saves time during my day not to answer the same questions over and over to different people. I can post it once and everyone has the answer. I have answered questions and forget all the research I did, but can refer back to my own answer on Bloomfire as I am speaking to the doctor asking the question and remember all the material, plus can look up other questions answered by other team members. Review collected by and hosted on G2.com.

VH
Solution Architect
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bloomfire?

Intuitvie user interface, was easy to store product information and training materials etc. group creation and sharing options, allowed for seamless knowledge sharing and collaboration across the organization Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

More control over customization and branding may be required. A more detailed analytics report may be required. Better integration with other products PMS and email will be advantageous Review collected by and hosted on G2.com.

What problems is Bloomfire solving and how is that benefiting you?

It allows organizations to share videos, documents , trainining materials etc. Its collaboration tool that helps solve communication and document management issues of companies. Review collected by and hosted on G2.com.

MS
Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bloomfire?

I love how quick and easy it is to set up searchable resources for employees to find information quickly. No more searching for that document you saw 6 months ago - with Bloomfire's great search tool, you can find that document in seconds. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

I wish I could flag a document to be edited and have it sent to a single person. Currently, the platform sends a flagged contribution to all admins and moderators. Review collected by and hosted on G2.com.

What problems is Bloomfire solving and how is that benefiting you?

I do know they are working to upgrade the format information is entered, looking forward to more options with text and content. Review collected by and hosted on G2.com.

JM
Recruiting Manager for the Mid Atlantic Region
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Bloomfire?

I like that my employer can add documents and I do not have to search for them they are all in 1 place. I like that I am not being asked to remove documents or free up space in order to locate important files. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

I wish the search would expand through various categories. When you go into Bloomfire, you are given the option to search by title or by category but when you search by category it doesn't not search other documents. It is a little of a pina because you could potentially miss out on your doc because it is located elsewhere. I think this is more user error than anything because we put things in different locations instead of having 1 standard file. Review collected by and hosted on G2.com.

Recommendations to others considering Bloomfire:

Look into all options but make sure you see which ones will give you enough user logins to be able to do what you need to do. A web-based system like Bloomfire removes all of those potential issues. Review collected by and hosted on G2.com.

What problems is Bloomfire solving and how is that benefiting you?

I am able to delete all of my other folders and only have 1 online option. It has cleared up so much space on my desktop. I like that I can send things easily and make sure that I am sending the same doc each time. Review collected by and hosted on G2.com.

Response from David Flach of Bloomfire

Hi Jessika, I'm so happy to hear that Bloomfire has allowed you to streamline document management and make everything available in one spot.

Thank you for taking the time leave us a review!

Verified User in Business Supplies and Equipment
UB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bloomfire?

I have been working with Bloomfire for 6 month now. I like that I am able to find most of the manuals for the units therefor making it easier for me to ID parts. It is easy to navigate! Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

Sometimes it's takes a bit to log in. But once im in it works well. Review collected by and hosted on G2.com.

What problems is Bloomfire solving and how is that benefiting you?

I like that I am able to find most of the manuals for the units therefor making it easier for me to ID parts. It is easy to navigate! Review collected by and hosted on G2.com.

AD
Billing Specialist
Real Estate
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Bloomfire?

Prior to Bloomfire, we were storing documents in three or four different places. as a sales prospective all information is one place and very easy to use Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

nothing to dislike , it is very easy to use Review collected by and hosted on G2.com.

What problems is Bloomfire solving and how is that benefiting you?

none Review collected by and hosted on G2.com.

JR
Emergency backorder Team
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bloomfire?

It is an easy to use forum to post questions and past resolutions to many different issues. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

The fact that punctuation will mess with the search results. IE: Searching by part# 101432 will not find a question posted if the sentence ended with "101432?" Review collected by and hosted on G2.com.

What problems is Bloomfire solving and how is that benefiting you?

Bloomfire solves many issues by serving as a forum to post compatibility questions for parts. Review collected by and hosted on G2.com.

MD
Structural Engineering Co-Op
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bloomfire?

I enjoy the ability to search our company documents globally across the site. It is also nice to be able to follow specific categories so I can keep up with notifications on the things that interest me, and don't have to hear about the happenings in other departments. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

I dislike the difficulty of adding a category to your followed list. Having to edit your profile and type in the exact name of the category to find it is annoying, and it is even harder to find an article if it is not properly tagged with a useful category. There is a lot of potential in "following" and "liking" items, but this functionality needs improvement. Review collected by and hosted on G2.com.

What problems is Bloomfire solving and how is that benefiting you?

My company has solved the problem of having a large and disorganized intranet file system where things easily got lost and lots of useful documents were ignored. We have realized the benefits of the question threads, which allow an engineer to ask a specific design question to the entire group, and everyone can view their replies. (so conversations that would have once happened in person and been forgotten are now documented and available to others who might have the same question) Review collected by and hosted on G2.com.

Verified User in Venture Capital & Private Equity
UV
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bloomfire?

Bloomfire has allowed me to have the opportunity to source critical knowledge from a variety of colleagues quickly. As a virtual-only organization, information exchanging hands to the correct recipient can be a rather strenuous process at times. Bloomfire gave me a hands-on solution to accurately and quickly source data within the workspace at lightning speeds. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

At times, it feels as if the UI could be updated. At times, smaller sub-menus are challenging to locate, as complex setup processes make this process straining. Review collected by and hosted on G2.com.

What problems is Bloomfire solving and how is that benefiting you?

Quickly sourcing knowledge from colleagues in a virtual setting. Swift execution times in delivering client asks have significantly increased due to this software in our workplace. Review collected by and hosted on G2.com.