Blitzz Pros and Cons

Blitz does not require any app download for video call. Review collected by and hosted on G2.com.

Only schedule an appointment between 8 am -12PM Review collected by and hosted on G2.com.

I like the on app video call support, agents and real person help really makes it easy. Review collected by and hosted on G2.com.

some time the support get delayed or agent don't know how to solve Review collected by and hosted on G2.com.

Blitzz's seamless accessibility sets it apart. Our non technical users find it incredibly user-friendly. This tool transforms the way our team offers instant assistance to our clients. Whether they're miles away or across the globe, Blitzz enables real-time support that's convenient and effective. Satisfied clients and a boosted bottom line are testaments to its efficacy. Review collected by and hosted on G2.com.

I'm yet to come across any drawbacks, thanks to Blitzz's exceptional customer support. We appreciate the continuos features development and the multiple 3r. party software native integration with Blitzz. Review collected by and hosted on G2.com.

Blitzz has enabled us to respond even better to the maintenance needs of our customers.

Indeed in some cases it is absolutely necessary to remove the doubt on certain technical points.

A photo or a video are then much more meaningful than a description made by a client who does not necessarily have the necessary technical vocabulary. Blitzz thus makes it possible to bridge the difference between what we imagine and reality. Our diagnoses are therefore much more reliable and the resolution time is greatly reduced. In the end, our customer is satisfied and we are satisfied in return. Review collected by and hosted on G2.com.

Nothing: Blitzz is the pefect product for our needs. Review collected by and hosted on G2.com.

Blitzz is very convenient and easy to use. It is a lifesaver for us with the wide aspects of features that allows us to remotely and efficiently fix technical problems. Review collected by and hosted on G2.com.

I don’t find any problems using Blitzz. It has the best feature I could ever experience and I am satisfied with it. Blitzz does not require any downloads on your computer or mobile device and is easily the most beautifully designed video support software. I like the Markup and annotation feature, which allows me to capture photos and markup notes during a call with location and timestamp. Review collected by and hosted on G2.com.

I found Blitzz much easier to use than any other video assist app. The interface is very simple and interactive. The best thing is that we don't have to download any app. Just click on the link and you are connected. Review collected by and hosted on G2.com.

The call recording is available in .mp4 format. Mostly I have to transcribe the videos after the call. I would like the audio and video to be available separately in mp3 format so we can transcribe it easily. Review collected by and hosted on G2.com.

Easy access even for a noob. I never had a better video support application. With companies enabling work-from-home in these Covid times, this application has become more relevant for me to provide remote assistance to my clients in real-time. It makes it very convenient for both the service providers and the clients. Happy client-healthy bottom-line. Review collected by and hosted on G2.com.

I don't see any downside right now with the level of customer support blitzz team is providing Review collected by and hosted on G2.com.

Our company ships very complicated hardware overseas, and I love sending an invitation link via WhatsApp, which is popular globally. Review collected by and hosted on G2.com.

Not much. It is a great app. Some new users take some time to learn the navigation and how to markup an image. Review collected by and hosted on G2.com.