Starting to automate is hard, allowing LLM to kick start the automation is very easy and assists in getting there quicker.
The portal is also great and user friendly Review collected by and hosted on G2.com.
The product itself is very easy to use, didn't find issues yet. Review collected by and hosted on G2.com.
16 out of 17 Total Reviews for Blink
Overall Review Sentiment for Blink
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Blink's ease-of-use console is perfect for scripting complex problems in the simplest ways. I am not very good at coding or writing scripts, but Blink's console is straightforward and easy to maintain. Their self-service portal also makes it a great tool for users who just need to run scripts but not create them. We have also linked their automations into other tools, completing much-needed gaps. Their customer service is very responsive and will gladly work to solve your issues. Review collected by and hosted on G2.com.
Some minor bugs along the way, an would love to see a desktop app in the future. Review collected by and hosted on G2.com.
Blink is, above anything else, flexible. This is an incredibly important attribute for an automation/orchestration platform, because it's impossible to anticipate every way a user might want to leverage the platfrom to solve their business needs. This flexibility could be a detriment and create for a heavy, cumbersome, or confusing system, but Blink's approach makes it considerably easier than expected. With just a few clicks, new connections can be created, new steps can be added, and full workflows can be built intuitively (not to mention the Blink Copilot that can take a narrative description of a workflow and create a template to start with - huge timesaver!). The other aspect of an automation/orchestration platfrom is integration, and Blink's approach is both easy and flexible. Creating reusable, secure connections from Blink to the various tools and platforms it integrates with is straightforward and simple. Further, Blink's "Runner" architecture means you can have certain connections that only live within your own environment (vs. leveraging Blink's cloud) - just another example of the flexibility and thoughtful approach Blink takes to this space. Lastly, I have to comment on Blink's support and customer success teams, who are absolutely top of the line. Since implementing Blink, we've worked closely with their technical support teams to make sure we're able to get the most value out of the product. This ranges from support in creating workflows, to tracking down bug fixes, to guidance and ideas on new workflows. Our "time to market" on any given automation idea is drastically reduced as a result of this support, which is incredibly valuable. Review collected by and hosted on G2.com.
Blink is an organization and platform that is rapidly growing and evolving, which sometimes shows in things like documentation. While support is outstanding, it can be frustrating when attempting to self-serve (really the intended operating model) when the documentation is missing or just not complete enough to actually get the job done. Sometimes, this means going and digging into the API documentation for the tool/platform you're running actions against to better understand how it's supposed to work. That said, the Blink team is always willing to step in and help answers questions and get things working! Review collected by and hosted on G2.com.
When I first started using BlinkOps I really did not know a lot about automation. I've been actively using the platform for a few months and I have been able to build out some helpful tools for my team - FAST.
What took hours in Jira Automation takes a very short amount of time in Blink. It's extremely user friendly and everyone I've worked with from BlinkOps is so helpful. Review collected by and hosted on G2.com.
Nothing. Any feedback I have provided blink quickly gets integrated and they do a wonderful job partnering with me and my teammates to make things happen. Review collected by and hosted on G2.com.
The platform is straightforward to use. It was quite intuitive for my team to get started. The skill level required is much lower than we needed with our SOAR. We started using Blink not long ago and already have many workflows live. Review collected by and hosted on G2.com.
Not much. The docs could use more detail, but the truth is the platform is pretty self-explanatory, so we rarely even need them. Plus customer success is very responsive. Review collected by and hosted on G2.com.
They are willing to look into your support issues. The tool is also fun to build out. Review collected by and hosted on G2.com.
There are still some bugs that prevent it from working as desired. Review collected by and hosted on G2.com.
I liked Blink's out of the box automations.
As a small team with a lot of different responsabilites and goals I don't always get to everything.
I just loaded the critical cloud cost optimization, security posture and compliance automations, which enabled me to focus on more interesting tasks. Review collected by and hosted on G2.com.
Their no code canvas still requires improvments, but the team is very responsive and helped me figure things out relatively quickly. I would of also loved to see visualizations on top of their existing tables which they don't currently have. Review collected by and hosted on G2.com.
- There are a lot of integrations with all common cloud providers, infrastructure providers, CI/CD tools, etc.
- There are a lot of out-of-the-box actions which will allow you to create automations without writing a single line of code
- There is a huge automations library which contains automations built by Blink team and you may search your use-case there Review collected by and hosted on G2.com.
- The platform can sometimes be a bit slow and buggy
- The self-service UI can be improved (mainly the inputs and outputs of the self-service form)
- I'd like to see the platform improve mainly in the self-service portal pages to make it more "welcoming" for customers Review collected by and hosted on G2.com.
Most things I need exist, off the shelf. The few things not already available magically appear after a short chat with the Blink team. The documentation for setting up integrations is seriously world class, I've never had a smoother integration process. Review collected by and hosted on G2.com.
I can't honestly think of something I dislike about it. If I had to nitpick, some of the built in automations could use a bit more polish. That said, the team is so responsive this isn't really an issue. Review collected by and hosted on G2.com.
The way to visually represent a flow and see it working simultaneously. It has different automation types that are ready to configure and plugin easily. I loved that I could code using python as a little component and reuse it from other automation. Review collected by and hosted on G2.com.
I used the python component a lot, and it was slow for testing my code. For instance, libraries were downloaded every time I executed the automation. Lack of observability was a problem; I added a bunch of print statements to see what was going on, which affected the program's output. Review collected by and hosted on G2.com.
