Blackbaud Financial Edge NXT Reviews & Product Details - Page 11

I really enjoy the Raiser's Edge integration that creates a streamlined line of data from Advancement Offices to Business Offices Review collected by and hosted on G2.com.

The Dashboards need to be stronger and more comprehensive. Review collected by and hosted on G2.com.

While complex, it's a useful tool for managing financials, student data etc. We have a sync between Raisers Edge and Financial Edge that keeps our databases synchronized. Review collected by and hosted on G2.com.

The code base may be a bit old, some features like the Dashboard require using some very outdated Office XP Web Components. The software itself seems stable enough. There is uncertainty about their Whipple Hill acquisition and what it means for us since we were/are Whipple Hill and Blackbaud customers when it was bought out. Review collected by and hosted on G2.com.

Compared to our legacy system this system looked great. Very sleek- nice dashboards- electronic PO's and looked pretty user friendly. The system looked to be much easier to navigate than our current system. In addition you have the ability to scan a lot of support into the system (invoices and billing) and drill down to the source document from reports. Review collected by and hosted on G2.com.

Main thing that we disliked about the system was in evaluating the system capabilities the vendor was very slow in getting back to us. This gave us the impression that they didn't really care all that much about obtaining our business. We had very specific questions on system capabilities around specific billing needs at our organization. We went round and round on answers for several months- hearing the system could not do it and then having them come back and say that it could (after we told them we could not sign up for the system if it couldn't handle the billing requirements). Just a frustrating process when at first it looked very promising. Review collected by and hosted on G2.com.

It's fairly easy to navigate and get information from. Review collected by and hosted on G2.com.

The software is expensive and you will most likely need to purchase additional modules for needed features. Review collected by and hosted on G2.com.

Ability to adjust JE before posting. Reporting is straight forward once things are set up in system for reporting. Easy to use with posting JE's. Importing of JE is beneficial to me and easy. Review collected by and hosted on G2.com.

Formatting of Reports to excel/pdf. Length of time it takes to run reports. The lack of compatibility with other software including Endowment Manager. Customer service is not responsive and it is hard to get questions answered sometimes with Blackbaud. Review collected by and hosted on G2.com.

Financial Edge allows us to track and monitor payments and cut checks more easily. Review collected by and hosted on G2.com.

Financial Edge is integrated with the other Blackbaud products, but it is really redundant. Sure you can cut checks and monitor your payables - but a lot of work is duplicative of the other Blackbaud products Review collected by and hosted on G2.com.

I like the integration of the modules - General Ledger, Accounts Payable, Accounts Receivable, Cash Receipts, Student Billing, and Fixed Assets. We are also integrated with Raiser's Edge for the development side of business. I like to ease-of-use in learning each module. I value the training and user resources available online and via phone. Review collected by and hosted on G2.com.

Financial Edge reports are not as easy to create as I would like. Review collected by and hosted on G2.com.

Love that you can access through the cloud. Review collected by and hosted on G2.com.

Not all feature sets are built out yet but the ones that are built out are great! Review collected by and hosted on G2.com.