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Bitrix24 Reviews & Product Details - Page 5

Bitrix24 Overview

What is Bitrix24?

Bitrix24 is an online workspace featuring tools designed to help you run your business easier and more efficiently. We’ve got task and project management tools, CRM, chats, video calls, website builder, telephony, CRM marketing and analytics, and so much more. Additionally, Bitrix24 includes an AI assistant located throughout the product to further enhance your productivity and streamline your workflow. The beauty of Bitrix24 is that all of these otherwise individual tools are conveniently packaged in a single online service, seamlessly integrated with each other, and available to you via a standard browser version, desktop app, or mobile app.

Bitrix24 Details
Product Website
Languages Supported
German, English, French, Indonesian, Italian, Japanese, Malay, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Bitrix24 is a free collaboration platform with CRM, tasks, projects, documents, messaging, and much more.

How do you position yourself against your competitors?

Unlike most similar services, Bitrix24 features a COMPLETE set of tools for modern businesses. Once you get Bitrix24, you can simply drop any other software you've been using before because Bitrix24 will easily replace it all.

Another huge difference is the pricing - Bitrix24 allows you to have an UNLIMITED NUMBER OF USERS on the free plan. And it is indeed free - no trial period, no expiration date.

If you feel like upgrading to a paid plan, you’ll be pleasantly surprised by the lack of per-user pricing. Bitrix24 plans simply have a user limit - grow all you want within that limit and upgrade only when you're ready.

Finally, Bitrix24 is available in either CLOUD or SELF-HOSTED version. The latter is geared mainly towards SMEs and large enterprises.

Trusted by 15,000,000+ companies around the world, Bitrix24 also holds the unofficial title of the world's most popular CRM system.


Seller Details
Seller
Bitrix24
Company Website
Year Founded
1998
HQ Location
Alexandria, Virginia
LinkedIn® Page
www.linkedin.com
203 employees on LinkedIn®
Description

Bitrix
4 is software that helps companies and entrepreneurs increase their efficiency internally and externally. Our platform offers CRM, Contact Centre, Website builder, Online shop, Marketing campaigns, and other sales tools. In addition, there are safe intranet, task and project management, real-time file sharing and storing, communications tools, and organization. HR essentials and AI are built into the Bitrix
4 structure. Bitrix
4 is an initiative of Bitrix, Inc. initiative launched as a cloud-based service in April
01
. Now it is available in the cloud and on-premise. In
0
4 our company has more than 15 million organizations. Bitrix
4 takes pride in serving customers from small organizations to Fortune 500 companies.


Vlad K.
VK
Overview Provided by:

Recent Bitrix24 Reviews

Ankit D.
AD
Ankit D.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great Project Management Tool"
It's multi-functional, fast and quite engaging. The interface is very attractive. It's easy to automate tasks, set task reminders, communicate with...
Petar Andrija S.
PS
Petar Andrija S.Small-Business (50 or fewer emp.)
0.5 out of 5
"overkill for our needs"
easy jump start only with registration with gmail is giving full access even extended with higher then free features
CH
Carlos H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Herramienta Colaborativa para empresas"
Su facilidad de uso y fácil implementación, además de su integración con otras herramientas
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Bitrix24 Media

Bitrix24 Demo - Bitrix24_CRM.png
Complete control over your sales process – from lead acquisition to customer service.
Bitrix24 Demo - Bitrix24_Tasks.png
A full set of project management tools: Kanban board, Gantt chart, Scrum, work time tracking, reports, and more.
Bitrix24 Demo - Bitrix24_Collaboration.png
Everything you need to organize online collaboration for your team – chat, video calls, file storage, calendar.
Bitrix24 Demo - Bitrix24_Sites.png
A no-code website builder to help you create beautiful sites and landing pages integrated with your CRM.
Bitrix24 Demo - Bitrix24_HR.jpg
A wide range of tools to help you see how much and how well your team works, in the office or remotely.
Bitrix24 Demo - Bitrix24_Mobile.png
Manage your team, sales, and projects on the go with our mobile app.
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Video Reviews

554 Bitrix24 Reviews

4.1 out of 5
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554 Bitrix24 Reviews
4.1 out of 5
554 Bitrix24 Reviews
4.1 out of 5

Bitrix24 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Bitrix24Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Abhishek S.
AS
Integrations and Partnership Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about Bitrix24?

The simplicity and the bring it all under one platform design. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Limited customisation of workflows and integrations. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 really solved the problem of having to switch between multiple tools to get things done. The platform having CRM, Project Management and internal collaboration functionalities helped us identify, execute and track our day-to-days in a single platform without tool fatigue. Review collected by and hosted on G2.com.

Response from Oleg Samarin of Bitrix24

Thank you so much for taking the time to share your experience. We're glad to hear that you find Bitrix24's simplicity and all-in-one platform design to be beneficial for your business.

Bruno A.
BA
Diretor
Retail
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
(Original )Information
What do you like best about Bitrix24?

Automations, efficiency analysis, support, store and site integrations within the same platform. The best Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

It is not very easy to implement it... it requires study, tests. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Email integrated with the CRM that is integrated with my support and after-sales. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Bitrix24?

Drag and drop is nice but there are too many menus. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Too many colours are not easy on the eye. Need professional help to set it up. Extra cost. Britix provides ZERO HELP. Not user-friendly. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

No benefit at the moment as I cannot easily add contacts or set it up for the business without paying for so called Britix assistance. Review collected by and hosted on G2.com.

Maria Elaine A.
MA
Business Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bitrix24?

I can set tasks and track the time, starting from creation, daily time consumption and end. It is also convenient when categorizing at which phase the task or who is the key person responsible for it through configuring the interface. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

The video conferencing and chat available varies in the browser and application. The emoticons are limited and no gifs to express the users thoughts during post engagement. It is also not advisable to use it as storage. However, can attach support pictures and links for each task. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Following the SDLC, we are able to smoothly track the tasks and define which phase of the task it is at. The tagging system also allows filters to categorize each project. Overall, the interface is dynamic and can be configured in the kanban list. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Bitrix24?

Adoro a usabilidade da plataforma, as formas simples e práticas para encontrar cada pedaço de algo que eu precisava Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Não gostava que a plataforma parecia muito bagunçada visualmente, alguns locais eram de difícil uso. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

O CRM da Meetz era todo por lá, então eu tinha o acompanhamento das minhas contas e as suas atualizações graças ao CRM deles Review collected by and hosted on G2.com.

Montserrat F.
MF
Consultora y gestora de proyectos de Web | Marketing online | SEO Strategy
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Bitrix24?

It is an intuitive CRM, with clear and simple functionalities. It has many predefined options in the project section that can help any company with little knowledge manage their daily operations, from any point in the sales funnel. The integrations with email marketing are also very interesting as emails can be scheduled with the pain points configured in the sales funnels. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

For our particular case, the project section has a lot of detail, and we miss having the possibility to export, for example, the subtasks of a task to create a report. The reports are made at a higher level, and agility is lost if the details of a task must be delivered to a client (In our case, we have to do it manually in a table so that they can see the time elapsed on a specific task). Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 allows us to track the agency's projects and the sales processes and tracking from the beginning. Now instead of having a bunch of different platforms or software for each task, we can unify it into one. Also, having all the documentation in the same Drive is very convenient. Review collected by and hosted on G2.com.

DD
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Bitrix24?

I have been using Bitrix24 for the past year and I must say it is an excellent platform for managing my business. The features are comprehensive and well-designed, making it easy for me to manage my team and projects efficiently. The CRM functionality is particularly impressive, with its ability to manage clients, leads, and deals all in one place.

Another aspect of Bitrix24 that I appreciate is the robust communication tools, including video conferencing, group chat, and task delegation. These tools have been instrumental in keeping my team connected and productive, even when working remotely. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Bitrix24 is a powerful platform with many features, but this also means that it has a steep learning curve. It can take some time to become familiar with all of the tools and settings, which may be overwhelming for some users. While Bitrix24 offers a lot of functionality out of the box, some users may find that it lacks the ability to customize certain features to their specific needs. This can be frustrating for those who require more flexibility in their workflows. Like any software, Bitrix24 may experience technical issues such as bugs, crashes, or slow performance. This can be frustrating for users who rely on the platform for their business needs. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Overall, I have found Bitrix24 to be a reliable and user-friendly platform that has helped me streamline my business operations. I would highly recommend it to anyone looking for a comprehensive business management solution. Review collected by and hosted on G2.com.

Billy D.
BD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bitrix24?

All our business process is within this CRM, The best Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Sometimes there is a downtime for the website. Usually 5pm-6pm UAE time Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

It helps us easily search for the leads, employee files, everything, I set up an automatic leave approval also here. its really easy Review collected by and hosted on G2.com.

OE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
(Original )Information
What do you like best about Bitrix24?

is sample and is not complicated and samplly to learn Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

some time they get crash and difficult for searching and dont get you the exact match. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

helps businesses manage their sales pipeline and internal projects. It helps teams streamline their processes while improving communication and collaboration on their work. Review collected by and hosted on G2.com.

NR
Software Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bitrix24?

Bitrix helps in managing the Project team's performance and day-to-day activities. It helps to track the work completion of individuals and as a team. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Dashboards can be improved and can be more visually appealing Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

It hels in eliminating the tracking employee activity status through work sheets. Bitrix in a single platform we are able to track the performance of the team/individuals Review collected by and hosted on G2.com.