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Bitrix24 Reviews & Product Details - Page 4

Bitrix24 Overview

What is Bitrix24?

Bitrix24 is an online workspace featuring tools designed to help you run your business easier and more efficiently. We’ve got task and project management tools, CRM, chats, video calls, website builder, telephony, CRM marketing and analytics, and so much more. Additionally, Bitrix24 includes an AI assistant located throughout the product to further enhance your productivity and streamline your workflow. The beauty of Bitrix24 is that all of these otherwise individual tools are conveniently packaged in a single online service, seamlessly integrated with each other, and available to you via a standard browser version, desktop app, or mobile app.

Bitrix24 Details
Product Website
Languages Supported
German, English, French, Indonesian, Italian, Japanese, Malay, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Bitrix24 is a free collaboration platform with CRM, tasks, projects, documents, messaging, and much more.

How do you position yourself against your competitors?

Unlike most similar services, Bitrix24 features a COMPLETE set of tools for modern businesses. Once you get Bitrix24, you can simply drop any other software you've been using before because Bitrix24 will easily replace it all.

Another huge difference is the pricing - Bitrix24 allows you to have an UNLIMITED NUMBER OF USERS on the free plan. And it is indeed free - no trial period, no expiration date.

If you feel like upgrading to a paid plan, you’ll be pleasantly surprised by the lack of per-user pricing. Bitrix24 plans simply have a user limit - grow all you want within that limit and upgrade only when you're ready.

Finally, Bitrix24 is available in either CLOUD or SELF-HOSTED version. The latter is geared mainly towards SMEs and large enterprises.

Trusted by 15,000,000+ companies around the world, Bitrix24 also holds the unofficial title of the world's most popular CRM system.


Seller Details
Seller
Bitrix24
Company Website
Year Founded
1998
HQ Location
Alexandria, Virginia
LinkedIn® Page
www.linkedin.com
203 employees on LinkedIn®
Description

Bitrix
4 is software that helps companies and entrepreneurs increase their efficiency internally and externally. Our platform offers CRM, Contact Centre, Website builder, Online shop, Marketing campaigns, and other sales tools. In addition, there are safe intranet, task and project management, real-time file sharing and storing, communications tools, and organization. HR essentials and AI are built into the Bitrix
4 structure. Bitrix
4 is an initiative of Bitrix, Inc. initiative launched as a cloud-based service in April
01
. Now it is available in the cloud and on-premise. In
0
4 our company has more than 15 million organizations. Bitrix
4 takes pride in serving customers from small organizations to Fortune 500 companies.


Vlad K.
VK
Overview Provided by:

Recent Bitrix24 Reviews

Ankit D.
AD
Ankit D.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great Project Management Tool"
It's multi-functional, fast and quite engaging. The interface is very attractive. It's easy to automate tasks, set task reminders, communicate with...
Petar Andrija S.
PS
Petar Andrija S.Small-Business (50 or fewer emp.)
0.5 out of 5
"overkill for our needs"
easy jump start only with registration with gmail is giving full access even extended with higher then free features
CH
Carlos H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Herramienta Colaborativa para empresas"
Su facilidad de uso y fácil implementación, además de su integración con otras herramientas
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Bitrix24 Media

Bitrix24 Demo - Bitrix24_CRM.png
Complete control over your sales process – from lead acquisition to customer service.
Bitrix24 Demo - Bitrix24_Tasks.png
A full set of project management tools: Kanban board, Gantt chart, Scrum, work time tracking, reports, and more.
Bitrix24 Demo - Bitrix24_Collaboration.png
Everything you need to organize online collaboration for your team – chat, video calls, file storage, calendar.
Bitrix24 Demo - Bitrix24_Sites.png
A no-code website builder to help you create beautiful sites and landing pages integrated with your CRM.
Bitrix24 Demo - Bitrix24_HR.jpg
A wide range of tools to help you see how much and how well your team works, in the office or remotely.
Bitrix24 Demo - Bitrix24_Mobile.png
Manage your team, sales, and projects on the go with our mobile app.
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554 Bitrix24 Reviews

4.1 out of 5
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554 Bitrix24 Reviews
4.1 out of 5
554 Bitrix24 Reviews
4.1 out of 5

Bitrix24 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Bitrix24Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
faisal a.
FA
Software Developer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bitrix24?

I use Bitrix24 daily where tasks are created and assign to us with deadline with that management track performance.We can create projects where task are created also can do calls ,chat and lot of functionality are in Bitrix24. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Bitrix24 has complext UI not an easy to assign task and how to finish task on Bitrix24

after completion of task it impact on efficency. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

It is helpful in tracking performance and assigning task.Diffrent Diffrent projects are created where persons are added according to there projects and task are assign to that person.

Track the record of company employees and there effiency. Review collected by and hosted on G2.com.

Response from Oleg Samarin of Bitrix24

Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback. It's great to know that Bitrix24 is helping you track performance and manage tasks effectively. We value your opinion on the UI complexity and will strive to enhance the user experience for our customers.

Fannie W.
FW
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

Bitrix24 guarantees that firms have a strong company image by providing client satisfaction, from the aspects of communication to the administration of particular and confirmed initiatives. The best aspect of Bitrix24 is that it includes CRM elements such as tasks, projects, and pipelines, which aid in keeping track of the responsibilities allocated to project participants. We may also categorize members based on their functions, which helps define the capacity to manage processes and organize projects efficiently, as well as strong programming abilities. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Because analytics are difficult to use and set, Bitrix24 should have a live chat option, which would benefit many clients who are in a rush to acquire answers. All of the functions are nice, although it occasionally crashes and redirects to the login page, and the app has fewer or fewer functionality than the website. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 has enhanced company commercial communication systems with intricate frameworks that keep individuals controlled and happy. The combination of Bitrix24 forms and live chat is the finest thing I use every day; Bitrix24 is assisting us in managing our lead generation portfolio as well as analyzing and projecting income from various business channels. It also aids in the automation of some lead creation procedures. It assists in a variety of ways, such as providing the best solution available based on our company pattern, such as what tools are necessary, how much time is required, and assessing the size of our firm, making it one of the best on the market. Review collected by and hosted on G2.com.

Stephan C.
SC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Bitrix24?

- Customization Options

- Automation Features

- Reporting Capabilities

We use almost all tools offered by Bitrix and are very satisfied with most of them Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

- Line integration missing, which is the standard social media tool in Asia

- Ability to move data records between Leads, Deals and SPAs, including Time Line and Attachements

- Missing custom field modification in the History tracking Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

It allows us to build a CRM system which meets our company requirements and needs Review collected by and hosted on G2.com.

Response from Oleg Samarin of Bitrix24

Thank you for sharing your detailed feedback on Bitrix24! We're thrilled to hear that you are enjoying the customization options, automation features, and reporting capabilities. We appreciate your insights on areas for improvement, such as Line integration, data record management, and custom field modification. We will take note of your suggestions and strive to address them in future updates.

If you have any more feedback or need assistance with anything else, please feel free to reach out. We're here to help and ensure that Bitrix24 continues to meet your company requirements. Thank you for being a valued Bitrix24 user!

VT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

The platform offers powerful project planning, task management, and time-tracking attributes. It enables users to create projects, assign tasks to team members, set deadlines, and keep track of progress. The platform offers a number of communication resources, including instant messaging, group chats, video conferencing, and a social intranet. These features promote effective collaboration amongst team members, irrespective of their physical location. The capability to share documents, exchange feedback, and collaborate in real time significantly improves team productivity and encourages a cohesive work environment. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

While Bitrix24 offers a wide range of features and functionalities, quite a few users might find the user interface slightly difficult, particularly when initially navigating the platform. The learning curve for new users can be a little bit difficult, specifically those who find themselves not accustomed to comprehensive business management alternatives. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 is a powerful business management platform that provides an extensive array of tools to streamline operations, enhance collaboration, and increase productivity. Its all-in-one nature, project management features, CRM functionality, communication tools, and document management capabilities turn it into a useful option for businesses of any size. management solution. Review collected by and hosted on G2.com.

Rohan B.
RB
Software Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

Think of Bitrix24 as your favorite gadget :– it's user-friendly for most tasks, but you might need a moment to get the hang of all its features.

Setting up Bitrix24 is like assembling furniture from a famous store :– doable, but it might take some time, especially if you're customizing it for your specific needs.

Bitrix24's support team is like your friendly neighborhood tech guru :– they're there to help, and you'll find answers, but sometimes you might need to wait a bit.

You'll use Bitrix24 like your daily planner :– it's handy for everyday stuff, but some tools might be tucked away for occasional use.

Imagine Bitrix24 as a Swiss Army knife :– it pack with features for almost anything you need in your business toolbox.

Integrating Bitrix24 is like connecting different apps on your smartphone:– it's doable, but some connections might need a tech-savvy touch. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Learning the Ropes:- Like any new coworker, Bitrix24 might take a litle time to get used to, especially when you dive into the fancy features.

The Price Tag:- It's great for businesses with some heft, but if you're just starting or on a tight budget, the cost might give you pause.

Mobile, but:-The mobile app is handy, but it's not as fully-loaded as the web version. So, when you're on the move, you might miss a few things. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 brings some order to the office chaos, centralizing your busines functions, and promoting team unity. It's perfect for those looking to simplify their tech toolkit. Just be ready to invest a bit of time in getting to know your new colleague and make sure it fits your budget comfortably Review collected by and hosted on G2.com.

LT
A
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Bitrix24?

Bitrix is a great communication tool for teams in the workplace where they can chat, comment, attach documents, and allow them to edit and share with respective peers.

Allows employees to collaborate and have tasks assigned to them thus makes its easy to follow up on the tasks.

Rates the performance of each employee ensuring that they complete tasks on time.

You can easily access and update documents on the drive at whatever time you wish.

You can easily track your deals and monitor progress.

You can utilize it to save as much company data as possible. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Bitrix has its down times which is quit frustrating.

At times you may experience problems when trying to open or update documents on drive.

Needs alot of training to understand all the tools in bitrix Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix has helped us track deals from when you register a deal to winning/losing the sale.

It has also helped us manage teams to ensure they complete all tasks.

It has enabled us to gauge the performance of employees .

Allows us to have a centralized tool for communication and sharing data. Review collected by and hosted on G2.com.

Kartik D.
KD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

With the Drag option they provided in their CRMs, we can create stages and pipelines for different categories of our work and departments and easily drag and drop the leads. Moreover, it provides many other options, like making a deal with the amount, and we can select any currency there. Apart from this, many other valuable tools are available in the CRM.

Bitrix24 prioritizes the security of user data and provides various security measures, including data encryption, two-factor authentication, access controls, and regular backups. It also offers cloud-based and self-hosted options, giving organizations flexibility in choosing their preferred deployment method. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Although everything is fantastic about this tool, my only concern is that the new users may need time to navigate and familiarize themselves with the various available tools and options. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Overall, Bitrix24 is a versatile and feature-rich platform that can greatly benefit organizations seeking an all-in-one solution for their business management and collaboration needs. Its extensive capabilities, coupled with its emphasis on security and privacy, make it a compelling choice for businesses of all sizes. Review collected by and hosted on G2.com.

Cristopher C.
CC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Bitrix24?

It seemed like a great option because their website and marketplace is full of advertisements that any business owner needs. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Bitrix24 has ZERO support. Instead, they pass that obligation off to a network of partners who are mostly lying or falsely advertising to get your money and they offer a ZERO REFUND policy even if you were defrauded by one of their partners, they won't help you. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

None, they have caused me nothing but problems and took nearly $5,000 of my money and I have received nothing Review collected by and hosted on G2.com.

SB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

Bitrix24 stands out with its feature-rich CRM, streamlining customer management with robust tools. From contact to conversion, it's a comprehensive solution for seamless business growth. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Its an perfect CRM for beginners, also it has user friendly interface. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 effectively addresses the challenges of customer relationship management by providing a comprehensive platform. It benefits users by streamlining communication, centralizing data, and automating processes, leading to improved customer interactions, enhanced team collaboration, and overall increased efficiency in managing business relationships. Review collected by and hosted on G2.com.

Response from Oleg Samarin of Bitrix24

Thank you for sharing your feedback! We're glad to hear that Bitrix24 is effectively addressing your challenges in customer relationship management and benefiting you by improving customer interactions and team collaboration.

AJ
Customer service Representative
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

Bitrix24 is a best CRM and online collabration tool it help employee connected with each other and run their sales ,marketing and customer services. Before Dynamics CRM 365 our company was using Bitrix24 .the dashboard has all the features which has access to meetings ,Instant chat with internal employees.A very fast & user friendly Interface which helps us to navigate every section of it without any complications. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

a very user friendly interface and easy to collabrate platform no cons at the moment. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 was solving many problems which are realted to file sharing, instant messaging collabration with internal company employees, we were using Bitrix24 for sales lead genration.

Functions and userinterface was quite good and easily manageable and navigateable. Review collected by and hosted on G2.com.