Bitly Reviews & Product Details

Bitly is a leading global SaaS company offering a comprehensive platform designed to enable every piece of information shared online to connect with key audiences and ignite action. Bitly's all-in-one Connections Platform empowers more than 5.7 million monthly active users and over 600,000 customers globally - people, influencers, brands, and businesses of every size - to use branded links, custom QR codes, and Landing Pages solutions as trusted platform for engaging their audience and delivering critical notifications, information, and experiences. Bitly is proud to be Certified™ by Great Place to Work®, the global authority on workplace culture and employee experience proven to deliver market-leading revenue, employee retention, and increased innovation.

Product Website

Seller

Bitly, Inc.

Discussions

Bitly Community

Languages Supported

English

Overview by

Trupti Desai

Pricing

Pricing provided by Bitly.

Free

View More Pricing Information

Bitly Integrations

(51)

Verified by Bitly

Bitly Media

View a dashboard with aggregated metrics for all your links.

View the performance of your links over time.

Generate a downloadable QR Code for any Bitly link.

Create a personalized landing page with links to all of the content most relevant to your customers or audience.

Build, manage, and measure the success of omnichannel campaigns in a single dashboard.

Official Downloads

(3)

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Customer Story: Impactful SMS Messaging When It's Needed Most

Customer Story: Using Bitly to Prove ROI on SMS

Customer Story: 100 Million Bitly Links, 100 Million Better Experience

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Amanda K.

Client Services Specialist

Real Estate

Small-Business (50 or fewer emp.)

6/2/2017

"A good tool but not for everyone..."

3.5/5

What do you like best about Bitly?

Super easy to use with the added benefits of analytics. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

People not initiated into the technology don't recognize the type of link and may not trust the source. Review collected by and hosted on G2.com.

Recommendations to others considering Bitly:

Bitly is a nice tool if you don't have other CRM or email marketing tools (ie the use of click-though tracking) but can also be used outside of a CRM if you want to use social media, outlook or other traditional marketing platforms and keep track of who is using the link. Review collected by and hosted on G2.com.

What problems is Bitly solving and how is that benefiting you?

This is really handy when sending a link to a client or imbedding a link in a document. Hidden analytics allow me to keep track of clicks when sending links through a regular email instead of using a CRM or other email marketing software (at and additional cost). Review collected by and hosted on G2.com.

Dustin W. S.

Co-founder, Marketing Director

Small-Business (50 or fewer emp.)

10/3/2017

"Still the best URL shortener"

5/5

What do you like best about Bitly?

I like the simplicity of using bitly with my custom short URL as well as the vast amount of 3rd party tools that integrate with bitly. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I don't like their custom short URL monthly quota, it's too low. Review collected by and hosted on G2.com.

Recommendations to others considering Bitly:

It really is the industry standard for URL shortening. There are other services out there, but none with any where near as many 3rd party integrations. Their pricing sucks if you ever exceed the free version, but you can do quite a lot with the free version. Review collected by and hosted on G2.com.

What problems is Bitly solving and how is that benefiting you?

Creating branded, trackable short URLs for sharing on social media. The benefits are exactly that. Review collected by and hosted on G2.com.

James L.

Small-Business (50 or fewer emp.)

1/10/2018

"Does its job"

4/5

What do you like best about Bitly?

Bitly is easy to use. Tracking is valuable as well. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

It seems like bitly could have faster functionality – that said, I haven't tried the Chrome extension. Review collected by and hosted on G2.com.

Adam S.

Campaign Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

1/26/2018

"Great for small businesses or personal ise"

4.5/5

What do you like best about Bitly?

I love the ease of use and the free platform! Review collected by and hosted on G2.com.

What do you dislike about Bitly?

The metrics could be better, but it’s not bad for a free software. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/24/2017

"My bitly review"

3.5/5

What do you like best about Bitly?

I like that its easy to shorten links and fast! I've not experienced any broken links since using bitly. I also quite like the metrics function of bitly... easy to see how my links are performing. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

Not sure I really dislike anything at the moment.So far my experience has been pretty postive Review collected by and hosted on G2.com.

Ana-Marija Z.

Digital Marketing Consultant

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/7/2017

"Bitly link shortener"

4/5

What do you like best about Bitly?

It's easy to use and a free version is enough for me. I've been using it for years and I'm used t it. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

New popup chat windows every time I log in. Review collected by and hosted on G2.com.

What problems is Bitly solving and how is that benefiting you?

I'm managing social media profiles for businesses and content creation and sharing is a big part of my job. I like my posts with shared links to look nicer, so shorter link is always a better option. Also, for some clients and campaigns, I like to set up custom links, which look even better and help in raising awareness. Review collected by and hosted on G2.com.

Verified User in Events Services

Small-Business (50 or fewer emp.)

12/14/2017

"Easy to Use"

5/5

What do you like best about Bitly?

Bitly is fast and easy to use. The link is created almost instantly and is easy to copy and paste. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

The price for a plan is high, so we haven't gone that route. Review collected by and hosted on G2.com.

Amanda L.

Marketing and Communications Director

Civic & Social Organization

Small-Business (50 or fewer emp.)

8/30/2017

"Bitly Review"

5/5

What do you like best about Bitly?

I like that bitly allows me to customize my shortened urls. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I don't like how the link has to say bit.ly and you cannot customize it to the organizations abbreviation. Review collected by and hosted on G2.com.

Andrew C.

Worship and Missions Pastor

Religious Institutions

Small-Business (50 or fewer emp.)

12/12/2017

"Bitly Keeps us going"

3.5/5

What do you like best about Bitly?

Bitly does an excellent job of making our current websites easily accessible Review collected by and hosted on G2.com.

What do you dislike about Bitly?

Sometimes hard to understand exactly what Bitly is trying to communicate within my profile. Review collected by and hosted on G2.com.

Verified User in Media Production

Small-Business (50 or fewer emp.)

9/30/2017

"Great for tracking!"

4.5/5

What do you like best about Bitly?

We can see how many people use that specific link to help track our sales. It's super helpful to know where people are seeing our products. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I wish that we could create multiple links for the same website. For instance we are selling a book and we wanted to create links for our pre-sale orders on each of our social platforms to see where our customers are using most to see our ads. Review collected by and hosted on G2.com.