Top 10 Birdeye Alternatives & Competitors

Top 10 Alternatives to Birdeye Recently Reviewed By G2 Community

#1

SOCi
By SOCi
(2,794)4.5 out of 5
Optimized for quick response
SOCi is an all-in-one platform for multi-location marketers to reach and engage their local customers across 100s or 1000s of local search, social, and review pages.
Categories in common with Birdeye:
• Local Listing Management
• Chatbots
• Local SEO
• Online Reputation Management
• Social Media Suites
Get a quote
Reviewers say compared to Birdeye, SOCi is:
Slower to reach roi
More expensive
See all SOCi reviews
#2

Reputation
By Reputation
(2,328)4.6 out of 5
Optimized for quick response
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.
Categories in common with Birdeye:
• Experience Management
• Local Listing Management
• Local SEO
• Online Reputation Management
• Social Media Suites
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Reviewers say compared to Birdeye, Reputation is:
Slower to reach roi
More expensive
See all Reputation reviews

Sponsored
Canvs AI
(126)4.4 out of 5
Optimized for quick response
Canvs AI is a the leading insights platform designed to transform open-ended consumer feedback into actionable business intelligence through advanced AI text analysis. This innovative solution empowers organizations to harness the wealth of information contained in qualitative data, enabling them to make informed decisions that drive business growth and enhance customer satisfaction. The platform is particularly valuable for brands seeking to gain a deeper understanding of their consumers' sentiments, preferences, and behaviors. By targeting industries such as retail, entertainment, and consumer goods, Canvs AI serves a diverse audience, including marketing teams, product managers, and customer experience professionals. These users benefit from the platform's ability to analyze large volumes of unstructured feedback quickly and efficiently, allowing them to identify trends and insights that would otherwise be time-consuming and costly to uncover. Canvs AI stands out in its category through its unique features that streamline the analysis process. The platform employs advanced natural language processing (NLP) techniques to interpret and categorize consumer feedback, transforming it into structured data that can be easily analyzed. This capability not only accelerates the time-to-insights but also significantly reduces the costs associated with traditional market research methods. Users can quickly generate reports and visualizations that highlight key themes and sentiments, facilitating data-driven decision-making. The platform's intuitive interface and generative AI research assistant make it accessible for users with varying levels of technical expertise, ensuring that teams can leverage its capabilities without extensive training or technical expertise. Additionally, Canvs AI's customizable features enable organizations to tailor the analysis to their specific objectives, ensuring that the insights generated are relevant and actionable. By utilizing Canvs AI, businesses can deepen their understanding of consumer feedback, ultimately leading to improved products, services, and customer experiences. The platform's advanced AI text analysis not only enhances the efficiency of data processing but also empowers organizations to stay ahead of market trends, making it an essential tool for any brand looking to thrive in a competitive landscape.
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Reviewers say compared to Birdeye, Canvs AI is:
More expensive
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#3

Synup
By Synup
(289)4.5 out of 5
Optimized for quick response
Synup is a local marketing software that help small business to control digital assets, keep business information in sync, monitor customer feedback, improve online presence and get real-time insights and analytics to run a better business.
Categories in common with Birdeye:
• Customer Advocacy
• Local Listing Management
• Local SEO
• Online Reputation Management
• Social Media Suites
Try for free
See all Synup reviews
#4

Podium
By Podium
(1,845)4.6 out of 5
Optimized for quick response
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
Categories in common with Birdeye:
• Conversational Support
• SMS Marketing
• Conversational Marketing
• Chatbots
• Online Reputation Management
Get a quote
Reviewers say compared to Birdeye, Podium is:
Easier to set up
See all Podium reviews
#5

Yext
By Yext
(472)4.4 out of 5
Optimized for quick response
Yext is an API-first, composable software platform that collects and organizes content from across the enterprise to deliver relevant, actionable information — in the form of answers — wherever people ask questions about a business.
Categories in common with Birdeye:
• Local Listing Management
• Local SEO
• Online Reputation Management
• Social Media Management
• Multi-Location Marketing Platforms
Try for free
Reviewers say compared to Birdeye, Yext is:
Slower to reach roi
More expensive
See all Yext reviews
#6

Vendasta
By Vendasta
(327)4.5 out of 5
Optimized for quick response
Vendasta’s white-label platform empowers you to provide marketing solutions to local businesses under your brand.
Categories in common with Birdeye:
• Local Listing Management
• Local SEO
• Online Reputation Management
• Social Media Management
• Multi-Location Marketing Platforms
See all Vendasta reviews
#7

Chatmeter
By Chatmeter
(323)4.5 out of 5
Optimized for quick response
Local listing, review, and social media management for the multi-location brand and agency.
Categories in common with Birdeye:
• Local Listing Management
• Local SEO
• Online Reputation Management
• Social Media Management
• Multi-Location Marketing Platforms
Get a quote
Reviewers say compared to Birdeye, Chatmeter is:
Slower to reach roi
See all Chatmeter reviews
#8

Intercom
By Intercom, Inc.
(3,324)4.5 out of 5
Optimized for quick response
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with Birdeye:
• Conversational Support
• Conversational Marketing
• Chatbots
• Live Chat
Try for free
Reviewers say compared to Birdeye, Intercom is:
Slower to reach roi
See all Intercom reviews
#9

Semrush
By Semrush
(2,441)4.5 out of 5
Online Visibility and Content Marketing SaaS Platform
Categories in common with Birdeye:
• Local Listing Management
• Local SEO
• Social Media Suites
• Social Media Management
Try for free
See all Semrush reviews
#10

Drift
By Salesloft
(1,251)4.4 out of 5
Optimized for quick response
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
Categories in common with Birdeye:
• Conversational Support
• Conversational Marketing
• Chatbots
• Live Chat
Get a quote
See all Drift reviews

Sponsored
Canvs AI
(126)4.4 out of 5
Optimized for quick response
Canvs AI is a the leading insights platform designed to transform open-ended consumer feedback into actionable business intelligence through advanced AI text analysis. This innovative solution empowers organizations to harness the wealth of information contained in qualitative data, enabling them to make informed decisions that drive business growth and enhance customer satisfaction. The platform is particularly valuable for brands seeking to gain a deeper understanding of their consumers' sentiments, preferences, and behaviors. By targeting industries such as retail, entertainment, and consumer goods, Canvs AI serves a diverse audience, including marketing teams, product managers, and customer experience professionals. These users benefit from the platform's ability to analyze large volumes of unstructured feedback quickly and efficiently, allowing them to identify trends and insights that would otherwise be time-consuming and costly to uncover. Canvs AI stands out in its category through its unique features that streamline the analysis process. The platform employs advanced natural language processing (NLP) techniques to interpret and categorize consumer feedback, transforming it into structured data that can be easily analyzed. This capability not only accelerates the time-to-insights but also significantly reduces the costs associated with traditional market research methods. Users can quickly generate reports and visualizations that highlight key themes and sentiments, facilitating data-driven decision-making. The platform's intuitive interface and generative AI research assistant make it accessible for users with varying levels of technical expertise, ensuring that teams can leverage its capabilities without extensive training or technical expertise. Additionally, Canvs AI's customizable features enable organizations to tailor the analysis to their specific objectives, ensuring that the insights generated are relevant and actionable. By utilizing Canvs AI, businesses can deepen their understanding of consumer feedback, ultimately leading to improved products, services, and customer experiences. The platform's advanced AI text analysis not only enhances the efficiency of data processing but also empowers organizations to stay ahead of market trends, making it an essential tool for any brand looking to thrive in a competitive landscape.
Visit Website
Reviewers say compared to Birdeye, Canvs AI is:
More expensive
Visit Website