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Bigtincan Content Reviews & Product Details

Bigtincan Content Overview

What is Bigtincan Content?

Bigtincan Content redefines sales, marketing, and customer service processes to enable teams to work smarter and faster together for optimal results. With sophisticated, AI-driven features and automation that support each phase of the buying process, Bigtincan Content enables teams to drive improved business results by delivering a better buying experience. As the industry’s first enablement automation platform, Bigtincan Content's AI-driven, real-time automation enhances both the seller and the buyer experience while giving sales and marketing teams the tools they need to deliver better business results. Designed to meet the demands of remote and mobile workers in the field, Bigtincan Content automatically provisions their organization’s best and most relevant content to them whenever and wherever they need it on any device, even offline. Key benefits of Bigtincan Content include: AI-Powered Content Discovery: Intelligent search and AI recommendations help reps find necessary content with minimal clicks. Self-Serve Personalization: Users can customize presentations for unique buyers while maintaining consistent marketing messaging. Engaging Buyer Experiences: Content can be shared through various channels, including meetings and emails, with interactions automatically logged in the CRM. Extended Reality Capabilities: Interactive web content and 3D models can enhance buyer engagement and increase purchase likelihood. Analytics and Reporting: Visual dashboards provide insights into user and buyer engagement, correlating content usage with sales outcomes.

Bigtincan Content Details
Languages Supported
Danish, German, English, French, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified)
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Product Description

Bigtincan is an AI-Powered Sales Enablement Automation platform that helps sales and service teams learn faster, sell smarter, and be more productive everyday.


Seller Details
Seller
Bigtincan
Year Founded
2011
HQ Location
Waltham, MA
Twitter
@bigtincan
2,303 Twitter followers
LinkedIn® Page
www.linkedin.com
327 employees on LinkedIn®
Ownership
ASX: BTH
Phone
781-405-2376
Description

Brainshark is Bigtincan's AI-powered Readiness solution designed to help businesses in IT, manufacturing, insurance, banking and other sectors create learning and coaching content to prepare customer-facing teams for any interaction while connecting training initiatives to revenue.
Request Description: Need to make these edits to direct people to the right social page for Brainshark/Bigtincan Readiness and update the public product description.


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Overview Provided by:

Recent Bigtincan Content Reviews

PP
Phil P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Sales representative"
You can customize start times. No need to punch start or finish. Makes it easy for those times you forget to punch. The gps works in all locations ...
Kent W.
KW
Kent W.Small-Business (50 or fewer emp.)
4.0 out of 5
"Brings all our product information together in one easy to use place."
Easy to use, very clean, and visual to use.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Whatever you need is just a touch away!"
Any and everything I need to know about the company or our products is literally just a touch away! Super user friendly too compared to other apps ...
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Bigtincan Content Media

Bigtincan Content Demo - Customizing slides on Bigtincan Content
Create personalized presentations by mixing and matching slides from multiple decks, editing them, and saving them for offline access in PitchBuilder. The tool is designed for both sales teams and marketers, enabling them to efficiently produce customized content while ensuring compliance with br...
Bigtincan Content Demo - Using Bigtincan Content in Salesforce
Bigtincan integrates with Salesforce to enhance sales enablement by providing features such as AI-driven content recommendations, content to pipeline analysis, and increased Salesforce adoption. This integration allows sales representatives to access up-to-date content and training directly withi...
Bigtincan Content Demo - Don't just find content, understand and put it to use with Genie Assistant
Find answers fast, unlock hidden knowledge in your documents, get prompt examples, and generate drafts in Q&A style conversations with Genie Assistant.
Bigtincan Content Demo - Custom-branded homescreens for every team
Customize Bigtincan to reflect your unique brand, business needs, and workflows.
Bigtincan Content Demo - Access Bigtincan Content anywhere, anytime, and on any device
Responsive, mobile-first design allows access on any device, on or offline.
Bigtincan Content Demo - Content Analytics for measuring performance and adoption
Monitor user engagement, content usage, and performance metrics with Bigtincan Analytics so you can quickly turn insights into actions that get results.
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Video Reviews

240 Bigtincan Content Reviews

4.4 out of 5
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240 Bigtincan Content Reviews
4.4 out of 5
240 Bigtincan Content Reviews
4.4 out of 5

Bigtincan Content Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Bigtincan ContentQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
PP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bigtincan Content?

You can customize start times. No need to punch start or finish. Makes it easy for those times you forget to punch. The gps works in all locations even remote with no cell service.

It is easy to review your day or month to see where you are at for miles.

This is all better than manually recording miles in order to get reimbursed. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

I think for something as simple as tracking miles this program does the trick. Review collected by and hosted on G2.com.

What problems is Bigtincan Content solving and how is that benefiting you?

Mile reimbursement Review collected by and hosted on G2.com.

Jeff A.
JA
Senior Marketing Strategist, Digital & Events
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
JM
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Bigtincan Content?

Modus has been crucial in our organization for both direct and indirect sales enablement and sales content distribution. The system is lightweight, easy to use, and available offline for some of our sale team in remote areas. Our Sr. Success Manager Tony has been crucial in our implementation of best practices, analytics reporting, and overall usage. We are on a path to finally moving to the NextGen version and our marketing and sales teams could not be more excited! Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

I don't know that I have any strong dislikes or experience any glaring weaknesses with the platform that won't be solved when we move to the NextGen version. The platform and support have been top notch since I stepped into my role. Review collected by and hosted on G2.com.

What problems is Bigtincan Content solving and how is that benefiting you?

Lack of access to up-to-date information on our products and services.

Ability to access sales content offline while at a remote location.

Increase engagement in the buyer's journey. Review collected by and hosted on G2.com.

AP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Bigtincan Content?

Moudus is a great application to help our sales team utilize marketing pieces digitally. This helps with following up to adivsors as soon as possible rather than them waiting for printed pieces to be sent to them. Modus helps our sales team to stay informed on our current marketing pieces. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

I do not have anything that I dislike about Modus. The client support team has been very helpful with any questionst that have popped up from either myself or sales team. Review collected by and hosted on G2.com.

What problems is Bigtincan Content solving and how is that benefiting you?

When we first launch our investment product, our print fulfillment team was not capable in created an electronic delivery system. We found Modus to be extremeley helpful and enjoy the features on the Modus site. Very clean - Our sales team enjoys being able to view the carosol to find the marketing pieces quickly. Review collected by and hosted on G2.com.

BS
Local Sales Representative
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Bigtincan Content?

Being able to pull up the product brochures and if I need to I can also watch how to demo the product. I also really like having the feature to email the product sheet directly to the client from the platform. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

No pricing, I think that we should be able to pull up the pricing and packaging info on the app. There should also be a full "Line Card" that we could send to clients right from the platform. Review collected by and hosted on G2.com.

What problems is Bigtincan Content solving and how is that benefiting you?

The most important and main problem that StorySlab is solving for me being a new sales rep is the ability to type in a description of a product or the product number and it pulls up exactly what it is and what it is used for. Review collected by and hosted on G2.com.

DP
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Bigtincan Content?

I definitely like using StorySlab since it is easy to access and share product brochures/pictures with others. I like the easy of either using the app on my phone or using the website on my computer. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

Need to have material updated or added quicker along with removing outdated material. Would prefer to receive better notifications when a documents are open when shared. Review collected by and hosted on G2.com.

What problems is Bigtincan Content solving and how is that benefiting you?

It makes it very easy to me to pull up needed material quickly and review or share with my customers Review collected by and hosted on G2.com.

Cynthia C.
CC
COO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Bigtincan Content?

I found that the Bigtincan system is very flexible for our needs, which is to invite membership to companies offering appointment scheduling and booking software, and then to support members with ongoing comunications. The system helps both with selling and supporting members.

Specifically, Bigtincan allows us create multiple stories. This allows us to provide updated information about our (appointment scheduling) industry. In addition, and crucially, the solution allows us to view which content is being used. This is done via both a dashboard report and analytics report that we can download.

Personally, I like the ability to customize which content can be seen by different types of members. For example, we use seperate channels for North American versus European members.

We are also considering multiple language support for some of our content (the website already supports this). I understand that this is supported by Content Hub, but we have not yet implemented it. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

There were initial challenges during the set up process. Specifically, we wanted emails to not come from a "noreply@" type email address, but rather from individuals within the organization, and also to use the mail server (Google Suite) to send the email. We were provided with a process so that the sharing option sent mail via our server, and also to show the email address of the sender as the "From" address.

This was mostly a cosmetic issue, but we also were concerned about deliverability of the email. We got support to provide the configuration in Google to set it up, and once it was configured, it worked well. As a final note, we asked members to give us feedback and to make sure they could open the links (rather than being blocked by firewalls). Everyone (at least so far) has been able to view the messages and the content from the links. Review collected by and hosted on G2.com.

What problems is Bigtincan Content solving and how is that benefiting you?

We needed a system that supported both: (1) our sales function (sending presentations, pricing, one pagers etc to potential members) and (2) serving the members with content (reports, documentation, etc).

The system has a feature that if you publish content into a Story and share it, it can be updated at any time and will "refresh" for all the users. You can also add more content (such as adding a PDF or Video to a story), even if it has already been published. This way of doing things is better than sending attached PDF files, which will get old and cannot be updated without sending another email.

As mentioned, the system can report on what content has been viewed, and by whom. This helps us learn what members find interesting, as well as who is engaging. When it comes time to renew members, we can also point to their usage of our reports and other content to let them know that our services have been utilitized. This is great during our renewal conversations, and helps us also understand what our members find useful. Review collected by and hosted on G2.com.

ZS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Bigtincan Content?

The Followups and digital sales rooms are my sales team's favorite functions. The ability to know when emails/links are clicked and opened is an invaluable tool. They also look great! Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

I think that some of the training offerings aren't useful for our team as our organization already uses an LMS. I also think the Media Manager can be quite buggy, sometimes preventing me from entering content. Review collected by and hosted on G2.com.

What problems is Bigtincan Content solving and how is that benefiting you?

Modus helps us solve the issue of sales not having the most up-to-date content. It allows them to have a trackable link that helps gain insight into customer interest. It is also a great place for templates! Review collected by and hosted on G2.com.

KT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Bigtincan Content?

Ease of use and level of professionalism. Modus allows us to create an extremely professional first impression on our clients and affords them an easy way to go back to supporting material that we have provided them with. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

Perhaps some of the reporting features could be more robust. Review collected by and hosted on G2.com.

What problems is Bigtincan Content solving and how is that benefiting you?

Modus allows the one the ability to easily share Professional and CONSISTENT / UP TO DATE collateral with clients, no matter how large your organziation is. Review collected by and hosted on G2.com.

Verified User in Facilities Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigtincan Content?

Any and everything I need to know about the company or our products is literally just a touch away! Super user friendly too compared to other apps I've used in the past. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

There's nothing I dislike about it! All works well with every solution you need. Review collected by and hosted on G2.com.

What problems is Bigtincan Content solving and how is that benefiting you?

Answers questions my customers have about the product that I may not even know as the rep. Makes me more effective and productive. Review collected by and hosted on G2.com.