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19 BigSpring AI Reviews
Overall Review Sentiment for BigSpring AI
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It's super helpful for pushing out content to educators across our campuses. Review collected by and hosted on G2.com.
It's not that customizable, we would love to be able to change the subject line when emails are sent Review collected by and hosted on G2.com.
BigSpring represents a new opportunity to reach learners and deliver content in an exciting, digestible way. I like that BigSpring guides a user through a comprehensive learning plan, and since the individual videos are digestible it empowers the learner to decide how much content to interact with in a sitting. I think this helps learners to tailor the pace to their learning needs and promotes cognitive retention. Review collected by and hosted on G2.com.
Transitioning learners and content creators from traditional training modalities to bite-sized videos presented a learning curve that required significant program management oversight. It took practice to become comfortable with the interface, especially the admin side of the setup, as well as successfully transitioning learners onto a new platform. Review collected by and hosted on G2.com.
Big spring allows you to coach agents by going through the reps that they submit. I like that they can submit videos, voice recordings or even type out their answers, and if the answers are not satisfactory then i have the option to provide feedback and ask them to do the rep again. This allows you to coach and nurture them to a level that is above average Review collected by and hosted on G2.com.
At the moment, bigspring works well for me as a coach/trainer and for the group of agents that i support. There is not much that i would change Review collected by and hosted on G2.com.
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Throughout the planning and execution of the project, the team at BigSpring always provide guidance and recommendation that best suit the need of our clients. We are always assured by the team of great solutions whenever any issue surfaced. Looking forward to more successful campaigns together! Review collected by and hosted on G2.com.
The entire process of onboarding is quite simple and convenient for users. If there is anything to add, perhaps having a rewards mechanism like shareable badges can be a good idea. Review collected by and hosted on G2.com.
BigSpring makes it extremely easy to create bite-sized learning and deploy it fast with or without professional support services. The platform is extremely intuitive to use and doesn't require hiring additional staff or a steep learning curve as you might find in other solutions. Sign-up for users is extremely straightforward, and they give users the power over how they want to consume their media. Additionally, the platform is centered around "reps" and being able to see by the user-specific insights on how they performed on their reps made this a selling point for our organization. You don't want the learner to watch a video and "hope they get it" but instead practice the skill, either big or small. The coach's side of the platform makes it easy to submit feedback on the go, whether you are running to catch a train or having it part of your routine on your laptop. The level of support given by BigSpring staff is also top-notch. They are just as invested in your project as you are and are consistently finding ways to either improve your content or discover other integrations with your specific deployment. Review collected by and hosted on G2.com.
At the time of writing, BigSpring is still in its infancy stages, so advanced IT configurations and SSO integrations may require some additional sweat equity from both your company and BigSpring. However, BigSpring's responses to these challenges is more of a "let's figure this out" mentality versus "No we can't do that" one. Review collected by and hosted on G2.com.
Big Spring is very easy to use on the user level and admin level, they always strive to improve the user experience and account manager Tricia has been a great support to us! Thank You Review collected by and hosted on G2.com.
some tasks can be quite manually but its good that always gathers feedback from our request and improves on it! support is always prompt and get it done! not much dislike about it Review collected by and hosted on G2.com.
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What is most helpful is the ability for learners to practice the bite-size theories they read on. Review collected by and hosted on G2.com.
There is an opportunity to socialize personalized learning playlists -- something for the future of the application. Review collected by and hosted on G2.com.
Flexibility, simple and clear information in the trainings videos, slides, practises. Review collected by and hosted on G2.com.
The rep that we need to do video recording, abit troublesome aa need to find time and quiet environment to do so. Review collected by and hosted on G2.com.
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The whole idea of 4-staged learning - detailed explanatory videos, flashcards, practice questions and reps help simulate the physical learning journey - especially the option to give feedback in reps.
The ProScore option helps identify progress learner wise Review collected by and hosted on G2.com.
A few extra features would be good - offline working, option to give targeted notifications to specific learner groups by the organization Review collected by and hosted on G2.com.