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BetterUp Reviews & Product Details

Verified User in Telecommunications
UT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BetterUp?

The openess I felt in having good and healthy conversations. Review collected by and hosted on G2.com.

What do you dislike about BetterUp?

Nothing comes to mind immediately. Pressure maybe to talk openly if you're not comfortable doing that. Review collected by and hosted on G2.com.

What problems is BetterUp solving and how is that benefiting you?

How to humanize the daily challenges and pressures we as individuals feel at the professional level. Review collected by and hosted on G2.com.

BetterUp Overview

What is BetterUp?

The BetterUp platform delivers transformative coaching experiences to drive productivity, engagement, and retention at scale.

BetterUp Details
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Product Description

Our first-of-its-kind platform uses world-class coaching and science backed solutions to build the long-term mindsets, skills, and behaviors your workforce needs to be ready for any challenge — today and tomorrow.


Seller Details
Seller
BetterUp
Year Founded
2013
HQ Location
Austin, US
Twitter
@BetterUp
25,642 Twitter followers
LinkedIn® Page
www.linkedin.com
2,776 employees on LinkedIn®

Evan I.
EI
Overview Provided by:

Recent BetterUp Reviews

FAIZAN M.
FM
FAIZAN M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Utilizing BetterUp is a valuable opportunity for enhancing and advancing your future career."
Investing in your growth through BetterUp can lead to improved performance and greater career satisfaction in the long run. It customer support is ...
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"BetterUp and Its Role in My Transformation"
As someone who has used BetterUp, what I loved most was the feeling of having a personalized cheerleader in my corner. I used it to work on techniq...
Verified User
G
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Review of BetterHelp"
The idea of an online coahing in these busy and stressfull times is great, The UI of the webiste is really warm.
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BetterUp Media

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17 out of 18 Total Reviews for BetterUp

4.6 out of 5
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17 out of 18 Total Reviews for BetterUp
4.6 out of 5
17 out of 18 Total Reviews for BetterUp
4.6 out of 5

BetterUp Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
FAIZAN M.
FM
Sales Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about BetterUp?

Investing in your growth through BetterUp can lead to improved performance and greater career satisfaction in the long run. It customer support is fantastic. Many features avilable. Review collected by and hosted on G2.com.

What do you dislike about BetterUp?

I feel good about BatterUp; it's going well. Review collected by and hosted on G2.com.

What problems is BetterUp solving and how is that benefiting you?

This platform offers personalized coaching and resources that help me develop essential skills, increase my potential, and achieve my professional goals. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
GP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BetterUp?

The idea of an online coahing in these busy and stressfull times is great, The UI of the webiste is really warm. Review collected by and hosted on G2.com.

What do you dislike about BetterUp?

The pricing seems way too much, Coming from a non US country, i can easily get face to face consulting for 30% of thier price ! Review collected by and hosted on G2.com.

What problems is BetterUp solving and how is that benefiting you?

BetterUp is solving the problem of personal and professional development by providing accessible coaching services. Its tailored approach helps me address specific challenges and goals, whether it's improving leadership skills, managing stress, or advancing my career. The platform's convenient access to experienced coaches has been incredibly beneficial, offering practical guidance and support precisely when I need it. Overall, BetterUp is helping me grow and succeed in both my personal and professional life. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BetterUp?

As someone who has used BetterUp, what I loved most was the feeling of having a personalized cheerleader in my corner. I used it to work on techniques to manage my anxiety, practiced my delivery, and even role-played answering tough questions. Review collected by and hosted on G2.com.

What do you dislike about BetterUp?

Depending on your plan, coaching with BetterUp can be a significant investment. It took me some time to decide if the cost was justified for my needs. Overall it was worth it, but it is still on the pricier side of things. Review collected by and hosted on G2.com.

What problems is BetterUp solving and how is that benefiting you?

BetterUp is helping me overcome a lot of my public speaking confidence and boosting the way I present myself in sessions and in presentations. Review collected by and hosted on G2.com.

Kelly K.
KK
Customer Success Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BetterUp?

The way BetterUp presents live and self-serve resources is highly intuitive and helps keep me motivated, depending upon the capacity I have that month. Review collected by and hosted on G2.com.

What do you dislike about BetterUp?

It is a little tricky to find the best mentor for what I'm looking for, BUT I think that better up does a great job of giving the flexibility to choose. I wish I could keep one mentor and try out another with an Intro Call before the platform closes out the interaction. Review collected by and hosted on G2.com.

What problems is BetterUp solving and how is that benefiting you?

They're supporting career exploration and growth! I am using BetterUp for career exploration and figuring out how I'd like to pivot away from customer-facing roles. On a B2B level, I think it would be an incredible tool for helping great talent grow and move within the business in a way that addresses and mentors employees on an individual basis that managers might not have the time for. Review collected by and hosted on G2.com.

Debra B.
DB
Learning Design Lead
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BetterUp?

I mostly enjoy the professionalism of the coaches. I have a personal coach, and I have also taken advantage of targeted coaching in communication and giving and receiving feedback. The dedicated time to work on personal development with an experienced coach is invaluable. I have been encouraged to take more time for self-reflection and to make my goals clear so that I can focus and better prioritize. At the end of each session, the coaches help me to create an action plan. They also share resources available on the BetterUp portal that are related to the topics we discussed. Review collected by and hosted on G2.com.

What do you dislike about BetterUp?

I feel that I gained more from the 1:1 coaching experience than the coaching circle. There was a lot of material to review between coaching circle sessions, and at times I felt unprepared to engage in discussion. I think it's all about the time one puts into the program. I may have overlooked information about how much time needs to be invested to get the most out of the weekly circle discussions. Review collected by and hosted on G2.com.

What problems is BetterUp solving and how is that benefiting you?

BetterUp is helping me to take a holistic view of my well-being so that I can be the best version of myself. Benefits so far are greater self-confidence and a stronger sense of achievement. I have also improved at setting boundaries in my personal life and communicating effectively on the job. Review collected by and hosted on G2.com.

Gautam K.
GK
Senior Talent Acquisition Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BetterUp?

I liked the professionalism of coaches and counseling sessions, it helped me in personal growth & development. Also helped me to focus on my goals and prioritize my work. It provides you complete satisfaction in terms of personalized coaching and you can change coach until you find the right mentor. Review collected by and hosted on G2.com.

What do you dislike about BetterUp?

Everything is good except the amount of coaching material they provide. Sometimes it's really tough to prepare yourself for discussions. Also initially it allows me to choose a coach between 3 coaches based on my skill set, in that case, I felt limited to learning. Review collected by and hosted on G2.com.

What problems is BetterUp solving and how is that benefiting you?

It's great to have a well-experienced coach, also it creates greater self-confidence and a stronger sense of growth & improvement. It also helps you to improve your communication skills in your professional life. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BetterUp?

I like that you can customize the type of counseling and support you need. I also like how it is available to all employees and everyone can choose who they want to talk to and how they want to talk to them Review collected by and hosted on G2.com.

What do you dislike about BetterUp?

I don't have any dislikes at the moment. I have heard from staff that they dislike how unhelpful it is but they have mentioned they have only tried once or twice so I don't think that's a fair assessment Review collected by and hosted on G2.com.

What problems is BetterUp solving and how is that benefiting you?

Employee morale is going up and employees have someone to talk to that isn't at work or isn't a family member or friend. Which is extremely helpful for some people Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BetterUp?

It's so easy to get in and get up and running. Finding the right coaching for me and picking a coach, and then getting set up with the first session is super quick! I have done coaching before but not through BetterUp until now, and it's nice to have a tool that facilitates all of this and makes it easy. Review collected by and hosted on G2.com.

What do you dislike about BetterUp?

I can't really think of anything that I dislike about the experience. I have recommended it to many of my colleagues and am talking to my org right now about getting it for my whole team. Review collected by and hosted on G2.com.

What problems is BetterUp solving and how is that benefiting you?

Professional development coaching in general. The main benefit is the ease of use and being able to find a match with a coach without having to do a lot of research all over the place. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BetterUp?

I like how easy it is to use. From the interface to navigating both the app and the website, it's super easy! I also liked how the app recommended coaches to me when I completed by profile. Review collected by and hosted on G2.com.

What do you dislike about BetterUp?

I did not like that it only gave me three options for potential coaches. I would have preferred to choose from a list. I understand that the algorithm is matching me, but I felt limited. I wish I could have "shopped around" more. Review collected by and hosted on G2.com.

What problems is BetterUp solving and how is that benefiting you?

I love getting coaching. As someone who leads and facilitates, it's great to have a space where I benefit from the conversation. I also have had an opportunity to reflect on my own leadership. Review collected by and hosted on G2.com.

Emily M.
EM
Director of Customer Success
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BetterUp?

The personalized coaching and that you could try different coaches until you find the right one. Review collected by and hosted on G2.com.

What do you dislike about BetterUp?

The service is expensive and would keep many from being able to try it. Review collected by and hosted on G2.com.

What problems is BetterUp solving and how is that benefiting you?

Need coaching on some business relationships and a better work/life balance. Review collected by and hosted on G2.com.