BestNotes Reviews & Product Details

Honestly, not much. But if I had to pick something, I would say that the details provided once searching would be the best thing and even that isn't that great. Review collected by and hosted on G2.com.

Almost everything. The layout, the interface, the organization, the color scheme, etc. It's just very old school. I know graphics aren't exactly what these systems are needed for, but a cleaner design would be appreciated. Now about functionality? That's even worse. Trying to find something sometimes takes awhile. Review collected by and hosted on G2.com.

I like the app that i can use on the phone so i dont always have to use the laptop. Review collected by and hosted on G2.com.

I with the phone app allowed you to do everything and was a bit smoother to navigate. Review collected by and hosted on G2.com.

I like the Auto Note. It adds the information needed without having to type it directly word by word. Then, it is easy to add details to the notes. Click on the options wanted, append and close, add more detail. I like the ability to find each note easily in the drop down lists. Review collected by and hosted on G2.com.

Sometimes when trying to enter a client's note it says that someone else is still editing the note. When checking with that person, they usually are not working on that client. It takes time to figure out the problem which delays documentation. Review collected by and hosted on G2.com.

I like that it is easy to use. We have a large staff and can connect easily through this software. Tagging people on memos is very easy. Review collected by and hosted on G2.com.

I’ve only been working with this software for a few weeks and so far I haven’t really encountered anything I didn’t like. Review collected by and hosted on G2.com.

I like it since it gives me different clinical languages

Its treatment strategies and simple and straight forward.

It is easy to make reports

Easy to navigate and make job easy. Review collected by and hosted on G2.com.

It is not user friendly ward practicals. Review collected by and hosted on G2.com.

Best notes is the fourth software of this type that I have used at various agencies. Best notes is the simplest software I have ever used. It is easy to navigate and makes my job easier. The format for notes is simple and time saving. I feel like this program has enabled me to do better notes which serves our customer base easier. The treatment plans are simple and straightforward. They don’t have a whole bunch of different categories where you have to say the same thing in five different ways. I would recommend this software to any agency. The company is easy to reach if you have problems, and you can immediately get someone on the phone instead of having to put in troubleshooting tickets and wait. I love this software! Review collected by and hosted on G2.com.

My only complaint would be having to go back and forth from the calendar to the contact in order to get back into notes or to create notes. It is also difficult to get a complete what’s due report. Review collected by and hosted on G2.com.

I like how you get suggestions on different clinical language to use when documenting the different types of notes, specifically for group notes. Review collected by and hosted on G2.com.

the program ca be very tedious at times and can get confusing with how to locate the documentation you were working on. Review collected by and hosted on G2.com.

When when you've been used it before, best notes is simple enough that you can figure it out fairly quickly. I also appreciated that it asked several times before submitting. Review collected by and hosted on G2.com.

I wish it had better spell check for the late night filings when you're trying to get home. Review collected by and hosted on G2.com.

I like that you can add as much as you want to your progress notes and do not have to just check boxes or what have you like other systems. When you are in healthcare, your experiences do not often fit in a box. When you are making a clinical note, you can add certain signers, like a read receipt to keep everyone accountable which is also very helpful. Review collected by and hosted on G2.com.

Every link is one one main page which sounds good, but it also can be confusing to find what you are looking for. Also when you lock the note, and say you need to get back into it, you have to e-mail bestnotes to unlock it and the response time can be somewhat slow. I wish we could make our director or someone an admin who could unlock the notes much faster if need be. Review collected by and hosted on G2.com.

The adaptability of the forms. That each agency can have it formatted for its

Purposes. Review collected by and hosted on G2.com.

I remember it being hard to recall the billing codes and that they were difficult to find. Review collected by and hosted on G2.com.