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48 Barracuda MSP Reviews
Overall Review Sentiment for Barracuda MSP
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We love the flexibility to perform backup directly in the cloud or chosen by a local backup in cases where bandwidth is sacrificed Review collected by and hosted on G2.com.
A topic that is a little uncomfortable is the option will not be a multi platform languaje as we have clients who are not able to interpret the English and are complicated to use. Review collected by and hosted on G2.com.
Ease of Management of hundreds of backup agents at once. Simple interface for configuration and scheduling of a nice variety of backup types, including imaging, files and folders, SQL database, Exchange. Most important feature for us has been the ability to Image systems quickly. There are still some tweaks to be made in regard to quick VMware or Hyper-V restore from a physical computers backup image, but they are at least making improvements towards this. Solid system, support is reasonable and chat is quick. Review collected by and hosted on G2.com.
Interface on the local machines itself is still a bit cumbersome and slow, but doesn't impact the solution overall. Its just an administrative thing.
When the agent has problems locally, it can be at times, and they are rare, difficult to get the agent running again.
The integration with NAS products and large storage systems, or collaboration across Azure and AWS. Review collected by and hosted on G2.com.
The product just works and when there are problems Intronis alerts you. Knowing that it's working is the difference between data being there when you need it most or being screwed and losing your data. With all of the latest ransomware out there, Intronis has saved a lot of our customers files and time when having to restore without paying the thief's a dime. Review collected by and hosted on G2.com.
With every new entry to a product there are bugs or issues, but Intronis is quick to iron out all of those issues very quickly. There are minor issues with their agent, but they continue to list to the users and community and adapt the biggest complaints into their road map quickly. Review collected by and hosted on G2.com.
Great backup tool. Very reliable. Good partner program. Review collected by and hosted on G2.com.
Restoring a large amount (770 GB in our case) of data takes days or weeks. Despite your internet, network and server speed, this is a 32 bit app. Support is not 24/7. I learned all this the hard way. Review collected by and hosted on G2.com.
The layout. I get a quick view of what has completed and was has not. Review collected by and hosted on G2.com.
You have to dig a little bit to find the backups that have failed. Review collected by and hosted on G2.com.
Our clients have been saved multiple times by Intronis. The crypto virus has effected multiple clients of ours and Intronis has always had the data waiting to be recovered. Recovery is so easy and fast our clients this we are super hero's. Review collected by and hosted on G2.com.
In the beginning it we had some issues with Quickspins and the Exchange backups. Intronis has now fixed this and everything is running well. No dislikes on my end. Review collected by and hosted on G2.com.
Ease of use: It is very easy to set up and is an effective product that does its job very well. Review collected by and hosted on G2.com.
Scheduling: You can only view one machine schedule at a time. Review collected by and hosted on G2.com.
