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48 Barracuda MSP Reviews
Overall Review Sentiment for Barracuda MSP
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Barracuda MSP Offers excellent tools to help our techs connect with our clients securely and efficiently. From remote sessions to running scripts behind the scenes, Barracuda MSP has it all. Review collected by and hosted on G2.com.
I find that product names are changing and evolving frequently. It can be challenging to keep up with the change and find the tool you are looking for. The fact that it is agentless has some pros and cons as well. I would prefer to have an agent installed. Review collected by and hosted on G2.com.
Im not very technical, I do a lot of the marketing, but they make it very easy to know what we are using and how to market products to our customers and potential customers. Review collected by and hosted on G2.com.
There really isnt anything I dislike at all. Every single person I have dealt with was very helpful, and they were very fast at getting me answers. I enjoy interacting with each person and look forward to our contiued partnership. Review collected by and hosted on G2.com.
Our company is a Barracuda MSP and partner. I am a technical person and I like two things about this portal - the fact that you can easily expand your knowledge and access tools that you need to interact with clients. Being more focused on the technology itself, Barracuda MSP helps with the marketing, which is not my forte. Review collected by and hosted on G2.com.
There is nothing that I dislike. Barracuda MSP is a helpful tool. Review collected by and hosted on G2.com.
The tools and resources provided, such as training programs and marketing content, provide excellent value and tremendous support. Review collected by and hosted on G2.com.
The tiers and bundles of different offerings can be confusing at times. Review collected by and hosted on G2.com.
It has become my one stop shop for security trends, products and insight. Review collected by and hosted on G2.com.
Barracuda MSP covers a wide array of topics, I have no dislikes with their site. Review collected by and hosted on G2.com.
Total protection of our mailboxes.
protection and backup Review collected by and hosted on G2.com.
that I need to go out from cloud control to different window in order to manage Sentinel or C2C Review collected by and hosted on G2.com.
Barracuda MSP is like a ray of sunshine on a cloudy day. Their helpful and supportive staff go to lengths to make sure your data is covered when disaster strikes. They go above and beyond to make sure your are satisfied. They're people are most concerned with me having the right fit than they are with making a sale. Review collected by and hosted on G2.com.
I dislike that they leave no room for the competition when selecting a BDR vendor. Choosing Barracuda is a no-brainer since they blow the competition out of the water. I like having choices and Barracuda does not leave me with the pleasure of being able to make a decision on what provider is the best fit for me. I'd be stupid not to choose them. Review collected by and hosted on G2.com.
The Backup is extremely reliable - if there is a failure it is 99% user error Review collected by and hosted on G2.com.
The portal is a little slow but it has gotten better lately Review collected by and hosted on G2.com.
The fact that Barracuda has a MSP division has been a huge improvement. The old model was not MSP friendly. We have found there to be much more flexibility in the MSP structure and the ability to move licenses around with client as necessary. Review collected by and hosted on G2.com.
We've still run into situations of channel conflict where client reach out to Barracuda directly. They need to continue to improve this. Review collected by and hosted on G2.com.
