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Barracuda MSP Reviews & Product Details

NH
Manager-Emerging Markets
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Barracuda MSP?

The biggest benefit is having the opportunity to learn more about how other MSPs are succeeding in helping their customers- what products and solutions are working the best and how we can improve our methods and tools in order to reach the high-performance goals we have set for ourselves. Barracuda MSP gives us resources and information about more than just what Barracuda does, but how we can get better at what we do. They are more than just a manufacturer's marketing platform, but rather a trustworthy industry resource giving us a view to best practices beyond just the products we offer. Review collected by and hosted on G2.com.

What do you dislike about Barracuda MSP?

I've yet to find a downside to Barracuda MSP. Unlike so many others, they don't waste my time with things I don't need. They aren't overly noisy or aggressive, but rather the materials they provide and the resources they offer are always valuable and timely. Review collected by and hosted on G2.com.

What problems is Barracuda MSP solving and how is that benefiting you?

We leverage Barracuda MSP as part of our standard offering, including network and data security as well as email security-related products along with backup and disaster recovery. Partnering with Barracuda MSP enables us to offer a full suite of security and protection products. Review collected by and hosted on G2.com.

Barracuda MSP Overview

What is Barracuda MSP?

Barracuda MSP is designed to manage how IT providers deploy data protection strategries to SMB customers.

Barracuda MSP Details
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Product Description

Barracuda MSP is designed to manage how IT providers deploy data protection strategries to SMB customers.


Seller Details
Seller
Barracuda
Year Founded
2002
HQ Location
Campbell, CA
Twitter
@Barracuda
15,724 Twitter followers
LinkedIn® Page
www.linkedin.com
2,153 employees on LinkedIn®
Ownership
Private
Description

At Barracuda we strive to make the world a safer place. We believe every business deserves access to cloud-first, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data, and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.


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Overview Provided by:

Recent Barracuda MSP Reviews

Matthew H.
MH
Matthew H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Barracuda - The Platinum MSP Partner"
Products and knowledge are what struck us to partner with Barracuda. We love that they focus on security, have easy-to-learn products, and have a s...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Pretty Good RMM"
Being able to see all machines on the network from one view was nice. Being able to query various non-Windows devices was very useful. Remoting in ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Easy to Deploy"
Its easy to use, we can see how many licenses are being added per month, and we have more control.

Barracuda MSP Pricing

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Barracuda MSP Media

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47 out of 48 Total Reviews for Barracuda MSP

4.1 out of 5
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Barracuda MSP Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Barracuda MSPQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Matthew H.
MH
TAC Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Barracuda MSP?

Products and knowledge are what struck us to partner with Barracuda. We love that they focus on security, have easy-to-learn products, and have a sales team and managers ready to help with anything. Review collected by and hosted on G2.com.

What do you dislike about Barracuda MSP?

No downsides that we've experienced so far! All products have worked to our expectations, and support is always there if we can't figure something out. Support is easy to reach as well. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda MSP:

Best platform for security. Review collected by and hosted on G2.com.

What problems is Barracuda MSP solving and how is that benefiting you?

The problems we have solved are better-managed firewalls that suits our client's needs. The rmm product is by far the best we have used and/or reviewed. The email security products are top-notch as well. Review collected by and hosted on G2.com.

Verified User in Computer Hardware
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Barracuda MSP?

Its easy to use, we can see how many licenses are being added per month, and we have more control. Review collected by and hosted on G2.com.

What do you dislike about Barracuda MSP?

adding licenses are per month bases oposed to seeing the change right away. Review collected by and hosted on G2.com.

What problems is Barracuda MSP solving and how is that benefiting you?

Total Email protection and phising Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Barracuda MSP?

Being able to see all machines on the network from one view was nice. Being able to query various non-Windows devices was very useful. Remoting in to devices is easy. Review collected by and hosted on G2.com.

What do you dislike about Barracuda MSP?

It's a bit overwhelming to setup the alert structure so it doesn't overwhelm you with tickets. It was not easy to setup global alerts while being able to restrict certain devices from alerting as well. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda MSP:

Spend time figuring out how it all works. Train your employees on how to use it, because the daily functions are easy to use but the customization is more difficult. Review collected by and hosted on G2.com.

What problems is Barracuda MSP solving and how is that benefiting you?

It allows us to have a good grasp of a client's network. It can detect new devices on the network and alert us so we can fix the issue or add the device to our stack. Review collected by and hosted on G2.com.

Rohit P.
RP
Infra Managed Service Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Products used within Barracuda Cloud-Native SASE: Barracuda MSP, Barracuda Web Security and Filtering
What do you like best about Barracuda Cloud-Native SASE?

Good UI and easy to understand for end user, as it is self explanatory in nature. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Cloud-Native SASE?

Sometime takes time to navigate from one option to other option. Review collected by and hosted on G2.com.

What problems is Barracuda Cloud-Native SASE solving and how is that benefiting you?

It provides better firewalls as a service with zero trust models helping organization secure their networks. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Barracuda MSP?

The features are friendly and easy to use. We start loving that Review collected by and hosted on G2.com.

What do you dislike about Barracuda MSP?

They need to develop more feature and rest are too good to use. Review collected by and hosted on G2.com.

What problems is Barracuda MSP solving and how is that benefiting you?

Single software that can handle security and data protection solution that help company to save money and monitoring help us to handle multiple things in one plateform Review collected by and hosted on G2.com.

DJ
Internal IT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Barracuda MSP?

The over lapping continuity of the products in the MSP portal and constantly adding more to give a better depth to the offerings and protection. Becoming a One Stop Shop. Review collected by and hosted on G2.com.

What do you dislike about Barracuda MSP?

The MSP portal needs some work, but it's slowly getting better, it's a bit slow to get things provisioned and navigate but over the last few months, it has drastically improved. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda MSP:

get your staff trained up with barracuda campus before you get implementing it, gives everyone a great baseline of what to do and don't have to waste time on support Review collected by and hosted on G2.com.

What problems is Barracuda MSP solving and how is that benefiting you?

Initially it was both email spam filtering and o365 backup, the ease of use and the infinite storage was a easy sell Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Barracuda MSP?

it's easy to use. I get notified immediately if an email is screened which eliminates potential delays. Easy to whitelist/blacklist and set parameters. Review collected by and hosted on G2.com.

What do you dislike about Barracuda MSP?

There is nothing I dislike. It does filter out a lot of spam and vendor mass mailings which occasionally catches one that I read. Review collected by and hosted on G2.com.

What problems is Barracuda MSP solving and how is that benefiting you?

Prevents harmful actors from getting email into my inbox plus eliminates a lot of spam. Review collected by and hosted on G2.com.

SK
Senior Customer Care Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Barracuda MSP?

Very feature-rich, flexible, solid, and reliable product. Easy to implement and maintain. Support is excellent at resolving issues. Review collected by and hosted on G2.com.

What do you dislike about Barracuda MSP?

I have not found anything that I do not like with this product. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda MSP:

We are only using RMM, but I encourage others to check out Barracuda's other product offerings. Review collected by and hosted on G2.com.

What problems is Barracuda MSP solving and how is that benefiting you?

We are using RMM to monitor our customer's call center environments, so the environments run smoothly. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Barracuda MSP?

The best thing I found with the Barracuda MSP program is how easy the on-boarding process. We were set up in minutes by a very professional team. Products tick all boxes. Review collected by and hosted on G2.com.

What do you dislike about Barracuda MSP?

I have not seen a downside to the program since joining. Everything is very accessible, and all resources are available at your fingertips. Review collected by and hosted on G2.com.

What problems is Barracuda MSP solving and how is that benefiting you?

Remote working has never been so popular. Securing the edge in such an environment becomes very tricky. Barracuda MSP makes transitioning over to a SASE model very easy. Review collected by and hosted on G2.com.

SC
Manager of IT Services
More Options
Validated Reviewer
Review source: Organic
What do you like best about Barracuda MSP?

Barracuda MSP Offers excellent tools to help our techs connect with our clients securely and efficiently. From remote sessions to running scripts behind the scenes, Barracuda MSP has it all. Review collected by and hosted on G2.com.

What do you dislike about Barracuda MSP?

I find that product names are changing and evolving frequently. It can be challenging to keep up with the change and find the tool you are looking for. The fact that it is agentless has some pros and cons as well. I would prefer to have an agent installed. Review collected by and hosted on G2.com.

What problems is Barracuda MSP solving and how is that benefiting you?

We use the tools to monitor and troubleshoot remote client environments. Being a security-first company, Barracuda MSP offers secure tools that work significantly better than other MSP tools. Review collected by and hosted on G2.com.