Top Rated Barracuda MSP Alternatives
Barracuda MSP is like a ray of sunshine on a cloudy day. Their helpful and supportive staff go to lengths to make sure your data is covered when disaster strikes. They go above and beyond to make sure your are satisfied. They're people are most concerned with me having the right fit than they are with making a sale. Review collected by and hosted on G2.com.
I dislike that they leave no room for the competition when selecting a BDR vendor. Choosing Barracuda is a no-brainer since they blow the competition out of the water. I like having choices and Barracuda does not leave me with the pleasure of being able to make a decision on what provider is the best fit for me. I'd be stupid not to choose them. Review collected by and hosted on G2.com.
47 out of 48 Total Reviews for Barracuda MSP
Overall Review Sentiment for Barracuda MSP
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Products and knowledge are what struck us to partner with Barracuda. We love that they focus on security, have easy-to-learn products, and have a sales team and managers ready to help with anything. Review collected by and hosted on G2.com.
No downsides that we've experienced so far! All products have worked to our expectations, and support is always there if we can't figure something out. Support is easy to reach as well. Review collected by and hosted on G2.com.
Its easy to use, we can see how many licenses are being added per month, and we have more control. Review collected by and hosted on G2.com.
adding licenses are per month bases oposed to seeing the change right away. Review collected by and hosted on G2.com.
Being able to see all machines on the network from one view was nice. Being able to query various non-Windows devices was very useful. Remoting in to devices is easy. Review collected by and hosted on G2.com.
It's a bit overwhelming to setup the alert structure so it doesn't overwhelm you with tickets. It was not easy to setup global alerts while being able to restrict certain devices from alerting as well. Review collected by and hosted on G2.com.
Good UI and easy to understand for end user, as it is self explanatory in nature. Review collected by and hosted on G2.com.
Sometime takes time to navigate from one option to other option. Review collected by and hosted on G2.com.
The over lapping continuity of the products in the MSP portal and constantly adding more to give a better depth to the offerings and protection. Becoming a One Stop Shop. Review collected by and hosted on G2.com.
The MSP portal needs some work, but it's slowly getting better, it's a bit slow to get things provisioned and navigate but over the last few months, it has drastically improved. Review collected by and hosted on G2.com.
The biggest benefit is having the opportunity to learn more about how other MSPs are succeeding in helping their customers- what products and solutions are working the best and how we can improve our methods and tools in order to reach the high-performance goals we have set for ourselves. Barracuda MSP gives us resources and information about more than just what Barracuda does, but how we can get better at what we do. They are more than just a manufacturer's marketing platform, but rather a trustworthy industry resource giving us a view to best practices beyond just the products we offer. Review collected by and hosted on G2.com.
I've yet to find a downside to Barracuda MSP. Unlike so many others, they don't waste my time with things I don't need. They aren't overly noisy or aggressive, but rather the materials they provide and the resources they offer are always valuable and timely. Review collected by and hosted on G2.com.
it's easy to use. I get notified immediately if an email is screened which eliminates potential delays. Easy to whitelist/blacklist and set parameters. Review collected by and hosted on G2.com.
There is nothing I dislike. It does filter out a lot of spam and vendor mass mailings which occasionally catches one that I read. Review collected by and hosted on G2.com.
Very feature-rich, flexible, solid, and reliable product. Easy to implement and maintain. Support is excellent at resolving issues. Review collected by and hosted on G2.com.
I have not found anything that I do not like with this product. Review collected by and hosted on G2.com.
The best thing I found with the Barracuda MSP program is how easy the on-boarding process. We were set up in minutes by a very professional team. Products tick all boxes. Review collected by and hosted on G2.com.
I have not seen a downside to the program since joining. Everything is very accessible, and all resources are available at your fingertips. Review collected by and hosted on G2.com.
