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5.0 out of 5
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SR
Shirley R.
Director of Customer Success
Computer Software
Small-Business(50 or fewer emp.)
What do you like best about Baremetrics?
I love that I can see our metrics at a glance and then I can go in and focus on a specific metric to see what is really going on without much thought involved. One of my favorite features is the benchmarks, we can see how we stack up compared to companies that have an MRR range similar to ours, which can boost your morale big time. Review collected by and hosted on G2.com.
What do you dislike about Baremetrics?
My biggest complaint is that it doesn't do constant live updates. There is a stream that seems pretty consistently updated, however, it can take a few hours for your MRR to update. When you are close to a goal that means a bonus for everyone that extra bit of time is nerve-racking. Review collected by and hosted on G2.com.
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91 out of 92 Total Reviews for Baremetrics
4.6 out of 5
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Overall Review Sentiment for Baremetrics
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SN
Saggi N.
CEO
Small-Business(50 or fewer emp.)
What do you like best about Baremetrics?
Setup with Stripe is effortless, and you don't have to do anything to get great charts that show you all the essential SaaS metrics that help you understand what's going on. We use it to track sign ups, churned users, and metrics such as LTV, MRR, ASP, LTV. We also use annotations to keep track of incidents we had, changes we've made in the product and marketing campaigns we run. Review collected by and hosted on G2.com.
What do you dislike about Baremetrics?
I would love to have more control over what's considered churn vs. trial (e.g., if someone signed up and churned after a day, one company may count this as churn while for another, this is just a trial that didn't convert). Review collected by and hosted on G2.com.
AS
Aditya S.
Growth Advisor
Small-Business(50 or fewer emp.)
What do you like best about Baremetrics?
Baremetrics is one of my favourite analytics tools (and I've used a few). Setup is dead simple, the prouct is easy to use and the features work as advertised. I recommend it to most SaaS clients and will keep do so! Review collected by and hosted on G2.com.
What do you dislike about Baremetrics?
I think cost is the only con since it can get pricey if you want all the features. But honestly if you want a product that just works out of the box -- can't go wrong with Baremetrics. Review collected by and hosted on G2.com.
JC
Jason C.
CEO @ Comigo
Computer Software
Small-Business(50 or fewer emp.)
What do you like best about Baremetrics?
I like the user interface and the fact that many of the key metrics are accessible so quickly in the product with minimal setup. It is really honed in on the financial health of our SaaS product and integrates well with the accounting software we use, xero.com (it works with QB as well). It's a great product to make sense of revenue, profit, churn and more (ARR, MRR, MRR Growth, ARPU, LTV, much much more) at a glance. We like it and our investors like how meaningful data is clearly presented. Support is great. Andrew, our salesperson was great. Review collected by and hosted on G2.com.
What do you dislike about Baremetrics?
Can't say that I've run into anything I dislike so far. Review collected by and hosted on G2.com.
CL
Carrie L.
Director of Marketing & Customer Support
Small-Business(50 or fewer emp.)
What do you like best about Baremetrics?
Being able to see our data in one central source (from the app stores, web purchases, etc.) and have clear visibility into important KPIs like MRR and LTV. Review collected by and hosted on G2.com.
What do you dislike about Baremetrics?
We historically have had issues with our Apple data syncing correctly, but BM has gone above and beyond trying to fix it. Review collected by and hosted on G2.com.
AC
Alexandru C.
President of HTCS/Operations
Mid-Market(51-1000 emp.)
What do you like best about Baremetrics?
I've been very pleased with Baremetrics, it's an efficient and easy-to-use tool for tracking revenue and customer metrics. The insights are clear, and it helps simplify decision-making without adding extra work. The support has also been great, with Jacci being especially helpful and responsive whenever needed. Overall, a solid and reliable platform. Review collected by and hosted on G2.com.
What do you dislike about Baremetrics?
Everything is great, don't have really anything negative about it. Review collected by and hosted on G2.com.
CM
Verified User in Market Research
Small-Business(50 or fewer emp.)
What do you like best about Baremetrics?
When it comes to business metrics, you can get a competent advice (from both business and technical perspective) within a dozen of minutes. Incredible. Review collected by and hosted on G2.com.
What do you dislike about Baremetrics?
Not a single thing for this field actually Review collected by and hosted on G2.com.
ÉD
Étienne D.
Owner
Small-Business(50 or fewer emp.)
AR
Ali R.
Ceo
Small-Business(50 or fewer emp.)
What do you like best about Baremetrics?
Baremetrics' customer support, as exemplified by Jacci's assistance, has been excellent. You were quick to respond to my queries, provided clear explanations, and went the extra mile to accommodate our requests. The overall experience has been positive and efficient. Review collected by and hosted on G2.com.
What do you dislike about Baremetrics?
Pricing was out of range but Jacci definitely helped us with this aspect. Review collected by and hosted on G2.com.
CS
Chris S.
Small-Business(50 or fewer emp.)
What do you like best about Baremetrics?
Our company was really struggling to make sense of our Stripe reports. We tried out a few different analytics services, but nothing seemed to click until we found Baremetrics. I was blown away by not only the useful tools but also the personalized customer support they offered.
I was especially excited to try out Recover once I saw how much money we were losing due to failed payments. And sure enough, after we started using it, we saw a noticeable improvement in our revenue. I can't wait to see how it plays out in the long run.
Baremetrics isn't just about fancy charts—it's like having a reliable partner for uncovering insights and recovering lost revenue. Review collected by and hosted on G2.com.
What do you dislike about Baremetrics?
The developer documentation could use some improvement, and having node packages for advanced integration would be incredibly beneficial. Review collected by and hosted on G2.com.
DF
David F.
CEO & Co-Founder
Small-Business(50 or fewer emp.)
Baremetrics Categories on G2
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